Highland Ridge Care Center, LLC

Nursing Home · Williamsburg, IA

CMS overall rating 3/5 Non profit - Corporation

CMS certification number165566

Contact & location

102 Highland Circle
Williamsburg, IA 52361
Iowa County
Phone
(319) 668-3800
ZIP code
52361 – all care providers

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Facility details

Certified beds
59
Residents per day
51.3 (87% occupied)
Ownership
Non profit - Corporation
Chain
Presbyterian Homes & Services (21 facilities, avg 4.3★)
Medicare certified since
January 24, 2006
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Both council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.1
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.7
Quality measures★★★★★ 3/5
State avg 3.3
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.10 (state 3.82 · U.S. 3.86)
Registered nurses (RN)
0.89 (state 0.74 · U.S. 0.69)
Licensed practical nurses
0.13 (state 0.56 · U.S. 0.86)
Nurse aides
3.08 (state 2.51 · U.S. 2.32)
Weekend total
3.72 (state 3.37 · U.S. 3.42)
Nursing staff turnover
34.9 (state 44.0 · U.S. 45.8)%
RN turnover
0.0 (state 42.1 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
September 11, 2025
Health deficiencies (last cycle)
8.0 (state 6.5 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
16 health · 18 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-11-19 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-12-18
2025-11-19 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-12-18
2025-11-19 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-18
2025-11-19 Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
F0741 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-18
2025-09-11 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-10-01
2025-09-11 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-01
2025-09-11 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-01
2025-09-11 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-01
2024-05-21 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-18
2024-05-21 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-18
2023-09-20 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
J
Immediate jeopardy to resident health or safety
Corrected 2023-10-17
2023-09-20 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies
J
Immediate jeopardy to resident health or safety
Corrected 2023-10-17
2023-09-20 Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
F0882 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-10-17
2023-09-20 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-17
2023-09-20 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-17
2023-09-20 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-17

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $36,752 in fines.

DateTypeAmount
2023-08-22Fine$36,752

Ownership & management

NameRoleSince
Williamsburg Retirement Community INC (organization)5%+ Direct Ownership Interest · 100%
Hills Bank and Trust Company (organization)5%+ Mortgage Interest · NOT APPLICABLE
Hills Bank and Trust Company (organization)5%+ Security Interest · NOT APPLICABLE
Hadley, Victoria (individual)Administrator · NOT APPLICABLE
Hudson, Jerry (individual)Administrator · NOT APPLICABLE
Meyer, Mark (individual)Administrator · NOT APPLICABLE
Phelps, Brandon (individual)Administrator · NOT APPLICABLE
PHS Management, LLC (organization)Administrator · NOT APPLICABLE
Blythe, Curtis (individual)Corporate Director · NOT APPLICABLE
Blythe, Mary (individual)Corporate Director · NOT APPLICABLE
Kinzenbaw, Marcia (individual)Corporate Director · NOT APPLICABLE
Larson, Duane (individual)Corporate Director · NOT APPLICABLE
Lindh, Daniel (individual)Corporate Director · NOT APPLICABLE
McCurry, Susan (individual)Corporate Director · NOT APPLICABLE
Olson, Daniel (individual)Corporate Director · NOT APPLICABLE
Fletcher, Jonathan (individual)Corporate Officer · NOT APPLICABLE
Meyer, Mark (individual)Corporate Officer · NOT APPLICABLE
Peterson, Heidi (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Hadley, Victoria (individual)Operational/managerial Control · NOT APPLICABLE
Hudson, Jerry (individual)Operational/managerial Control · NOT APPLICABLE
Meyer, Mark (individual)Operational/managerial Control · NOT APPLICABLE
Phelps, Brandon (individual)Operational/managerial Control · NOT APPLICABLE
PHS Management, LLC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Highland Ridge Care Center, LLC?

Highland Ridge Care Center, LLC has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Iowa.

How many beds does Highland Ridge Care Center, LLC have?

It has 59 certified beds and cares for about 51 residents per day.

Has Highland Ridge Care Center, LLC been fined?

Yes. CMS lists 1 penalty totaling $36,752 in the last three years.

Who owns Highland Ridge Care Center, LLC?

It is part of Presbyterian Homes & Services and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Highland Ridge Care Center, LLC?

(319) 668-3800. The facility is located at 102 Highland Circle, Williamsburg, IA 52361.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.