Arbor Springs of West Des Moines L L C

Nursing Home · West Des Moines, IA

CMS overall rating 1/5 For profit - Limited Liability company

CMS certification number165548

Contact & location

7951 E P True Parkway
West Des Moines, IA 50266
Dallas County
Phone
(515) 223-1135
ZIP code
50266 – all care providers

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Facility details

Certified beds
56
Residents per day
49.0 (88% occupied)
Ownership
For profit - Limited Liability company
Legal name
Arbor Springs Operations, LLC
Medicare certified since
January 1, 2005
Participates in
Medicare
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.1
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 1/5
State avg 3.7
Quality measures★★★★★ 3/5
State avg 3.3
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.38 (state 3.82 · U.S. 3.86)
Registered nurses (RN)
0.32 (state 0.74 · U.S. 0.69)
Licensed practical nurses
0.70 (state 0.56 · U.S. 0.86)
Nurse aides
4.36 (state 2.51 · U.S. 2.32)
Weekend total
4.76 (state 3.37 · U.S. 3.42)
Nursing staff turnover
96.8 (state 44.0 · U.S. 45.8)%
RN turnover
77.8 (state 42.1 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 29, 2025
Health deficiencies (last cycle)
10.0 (state 6.5 · U.S. 9.3)
From complaints
5
Citations on record (3 years)
19 health · 11 fire safety · includes actual harm
DateCitationSeverityStatus
2026-06-30 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2026-07-24
2026-06-30 Assess the resident when there is a significant change in condition
F0637 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-07-24
2026-02-09 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-06
2026-02-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-06
2025-05-29 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-18
2025-05-29 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-25
2025-05-29 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-25
2025-05-29 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-25
2025-05-29 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-25
2025-05-29 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-25
2025-03-12 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-03-25
2024-11-25 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-03
2024-06-06 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-06-29
2024-06-06 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-29
2024-06-06 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-29
2024-06-06 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-29
2023-03-09 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2023-03-31
2023-03-09 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-03-31
2023-03-09 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2023-03-31

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Integro Healthcare Holdings LLC (organization)5%+ Direct Ownership Interest · 100%
Clark, Tracy (individual)5%+ Indirect Ownership Interest · 25%
Dao, Kenneth (individual)5%+ Indirect Ownership Interest · 15%
Farber, Rowan (individual)5%+ Indirect Ownership Interest · 60%
Clark, Tracy (individual)Corporate Officer · NOT APPLICABLE
Dao, Kenneth (individual)Corporate Officer · NOT APPLICABLE
Farber, Rowan (individual)Corporate Officer · NOT APPLICABLE
Clark, Tracy (individual)Operational/managerial Control · NOT APPLICABLE
Dao, Kenneth (individual)Operational/managerial Control · NOT APPLICABLE
Farber, Rowan (individual)Operational/managerial Control · NOT APPLICABLE
Integro Asset Management LLC (organization)Operational/managerial Control · NOT APPLICABLE
Integro Healthcare Holdings LLC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Arbor Springs of West Des Moines L L C?

Arbor Springs of West Des Moines L L C has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Iowa.

How many beds does Arbor Springs of West Des Moines L L C have?

It has 56 certified beds and cares for about 49 residents per day.

Has Arbor Springs of West Des Moines L L C been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Arbor Springs of West Des Moines L L C?

(515) 223-1135. The facility is located at 7951 E P True Parkway, West Des Moines, IA 50266.

Other nursing homes in West Des Moines

Compare all nursing homes in West Des Moines, IA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.