Good Neighbor Home
Nursing Home · Manchester, IA
CMS certification number165503
Contact & location
105 McCarren DriveManchester, IA 52057
Delaware County
- Phone
- (563) 927-3907
- ZIP code
- 52057 – all care providers
Facility details
- Certified beds
- 112
- Residents per day
- 93.6 (84% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Good Neighbor Society
- Medicare certified since
- November 1, 2003
- Participates in
- Medicare and Medicaid
- Continuing care
- Part of a continuing care retirement community
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.33 (state 3.82 · U.S. 3.86)
- Registered nurses (RN)
- 0.96 (state 0.74 · U.S. 0.69)
- Licensed practical nurses
- 0.55 (state 0.56 · U.S. 0.86)
- Nurse aides
- 2.81 (state 2.51 · U.S. 2.32)
- Weekend total
- 3.70 (state 3.37 · U.S. 3.42)
- Nursing staff turnover
- 27.2 (state 44.0 · U.S. 45.8)%
- RN turnover
- 10.0 (state 42.1 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- June 19, 2025
- Health deficiencies (last cycle)
- 3.0 (state 6.5 · U.S. 9.3)
- From complaints
- 3
- Infection control citations
- 1
- Citations on record (3 years)
- 8 health · 17 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-10-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-10-30 |
| 2025-10-10 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-30 |
| 2025-10-10 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-30 |
| 2024-08-15 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-15 |
| 2024-02-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-07 |
| 2024-02-08 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-07 |
| 2023-08-02 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. F0622 · Resident Rights Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2023-08-02 |
| 2023-08-02 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
G Actual harm |
Corrected 2023-08-02 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| BCG Holdings INC (organization) | Administrator · NOT APPLICABLE | |
| Brehme Drug INC (organization) | Administrator · NOT APPLICABLE | |
| Brighton Consulting Group LLC (organization) | Administrator · NOT APPLICABLE | |
| Carpenter, Matthew (individual) | Administrator · NOT APPLICABLE | |
| Cascade Lumber Company (organization) | Administrator · NOT APPLICABLE | |
| Cattail BCG LLC (organization) | Administrator · NOT APPLICABLE | |
| Cattail INC (organization) | Administrator · NOT APPLICABLE | |
| Ecsi INC (organization) | Administrator · NOT APPLICABLE | |
| Gerst, Timothy (individual) | Administrator · NOT APPLICABLE | |
| Hacker Nelson and Co PC (organization) | Administrator · NOT APPLICABLE | |
| Iowa Health Care Association (organization) | Administrator · NOT APPLICABLE | |
| Jaeger, Amber (individual) | Administrator · NOT APPLICABLE | |
| Greve, Teresa (individual) | Corporate Director · NOT APPLICABLE | |
| Jebens, Carol (individual) | Corporate Director · NOT APPLICABLE | |
| Kramer, Milt (individual) | Corporate Director · NOT APPLICABLE | |
| Mahoney, Randy (individual) | Corporate Director · NOT APPLICABLE | |
| Swinton, Joann (individual) | Corporate Director · NOT APPLICABLE | |
| Bessey, Linda (individual) | Corporate Officer · NOT APPLICABLE | |
| Button, Charles (individual) | Corporate Officer · NOT APPLICABLE | |
| Hammell, Diane (individual) | Corporate Officer · NOT APPLICABLE | |
| Rauch, Terry (individual) | Corporate Officer · NOT APPLICABLE | |
| Andrews, Amber (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Carpenter, Matthew (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Engelken, Mackenzie (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Gerst, Timothy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Gibbs, Kristy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Morris, Kyle (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ronek Menard, Rachel (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Schlicht, Valarie (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Tibbott, Jessie (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Good Neighbor Home?
Good Neighbor Home has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Iowa.
How many beds does Good Neighbor Home have?
It has 112 certified beds and cares for about 94 residents per day.
Has Good Neighbor Home been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of Good Neighbor Home?
(563) 927-3907. The facility is located at 105 McCarren Drive, Manchester, IA 52057.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.