Westbrook Acres
Nursing Home · Gladbrook, IA
Contact & location
605 Garfield StreetGladbrook, IA 50635
Tama County
- Phone
- (641) 473-2016
- ZIP code
- 50635 – all care providers
Facility details
- Certified beds
- 54
- Residents per day
- 38.6 (71% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Crystal INC
- Medicare certified since
- June 1, 2002
- Participates in
- Medicare and Medicaid
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.51 (state 3.82 · U.S. 3.86)
- Registered nurses (RN)
- 0.53 (state 0.74 · U.S. 0.69)
- Licensed practical nurses
- 0.76 (state 0.56 · U.S. 0.86)
- Nurse aides
- 2.21 (state 2.51 · U.S. 2.32)
- Weekend total
- 3.00 (state 3.37 · U.S. 3.42)
- Nursing staff turnover
- 32.4 (state 44.0 · U.S. 45.8)%
- RN turnover
- —
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- March 12, 2026
- Health deficiencies (last cycle)
- 4.0 (state 6.5 · U.S. 9.3)
- From complaints
- 2
- Citations on record (3 years)
- 15 health · 22 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-06-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-06-09 |
| 2026-03-12 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-30 |
| 2026-03-12 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-30 |
| 2026-03-12 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F0627 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-30 |
| 2025-03-06 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-03-21 |
| 2025-03-06 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. F0851 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-21 |
| 2025-03-06 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-21 |
| 2025-03-06 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-03-21 |
| 2025-03-06 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-03-21 |
| 2025-03-06 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-03-21 |
| 2024-04-18 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-01 |
| 2024-04-18 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-01 |
| 2024-04-18 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2024-05-01 |
| 2023-09-28 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2023-10-20 |
| 2023-09-28 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-20 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Even, Crystal (individual) | 5%+ Direct Ownership Interest · 50% | |
| Lange, Randall (individual) | 5%+ Direct Ownership Interest · 50% | |
| Brighton Consulting Group LLC (organization) | Administrator · NOT APPLICABLE | |
| Broome, Sharon (individual) | Administrator · NOT APPLICABLE | |
| Brubaker, Elizabeth (individual) | Administrator · NOT APPLICABLE | |
| Careserv Technologies LLC (organization) | Administrator · NOT APPLICABLE | |
| Cattail BCG LLC (organization) | Administrator · NOT APPLICABLE | |
| Cattail Consulting LLC (organization) | Administrator · NOT APPLICABLE | |
| Cattail INC (organization) | Administrator · NOT APPLICABLE | |
| Denman Cpa LLP (organization) | Administrator · NOT APPLICABLE | |
| Ecsi INC (organization) | Administrator · NOT APPLICABLE | |
| Even, Crystal (individual) | Administrator · NOT APPLICABLE | |
| Fox Rehab Ot Ia LLC (organization) | Administrator · NOT APPLICABLE | |
| Fox Rehab PT Ia Pllc (organization) | Administrator · NOT APPLICABLE | |
| Fox Rehab SLP Ia Pllc (organization) | Administrator · NOT APPLICABLE | |
| Iowa Health Care Association (organization) | Administrator · NOT APPLICABLE | |
| Johnsrud, Thomas (individual) | Administrator · NOT APPLICABLE | |
| Lange, Randall (individual) | Administrator · NOT APPLICABLE | |
| PM Acquisition LLC (organization) | Administrator · NOT APPLICABLE | |
| Scurr, Steven (individual) | Administrator · NOT APPLICABLE | |
| Even, Crystal (individual) | Corporate Officer · NOT APPLICABLE | |
| Lange, Randall (individual) | Corporate Officer · NOT APPLICABLE | |
| Barker, Molly (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Brubaker, Elizabeth (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Scurr, Steven (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Thomsen, Brett (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Thomsen, Keya (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Wright, Marcee (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Westbrook Acres?
Westbrook Acres has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Iowa.
How many beds does Westbrook Acres have?
It has 54 certified beds and cares for about 39 residents per day.
Has Westbrook Acres been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of Westbrook Acres?
(641) 473-2016. The facility is located at 605 Garfield Street, Gladbrook, IA 50635.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.