West Bend Health and Rehabilitation
Nursing Home · West Bend, IA
CMS certification number165444
Contact & location
203 Fourth Street NWWest Bend, IA 50597
Palo Alto County
- Phone
- (515) 887-4071
- ZIP code
- 50597 – all care providers
Facility details
- Certified beds
- 45
- Residents per day
- 43.2 (96% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Prairie Creek Healthcare INC
- Chain
- The Ensign Group (342 facilities, avg 3.2★)
- Medicare certified since
- November 14, 2001
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 2.94 (state 3.82 · U.S. 3.86)
- Registered nurses (RN)
- 0.59 (state 0.74 · U.S. 0.69)
- Licensed practical nurses
- 0.26 (state 0.56 · U.S. 0.86)
- Nurse aides
- 2.09 (state 2.51 · U.S. 2.32)
- Weekend total
- 2.66 (state 3.37 · U.S. 3.42)
- Nursing staff turnover
- —
- RN turnover
- —
Inspections
- Last standard inspection
- May 1, 2025
- Health deficiencies (last cycle)
- 6.0 (state 6.5 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 23 health · 13 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-05-01 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-16 |
| 2025-05-01 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-16 |
| 2025-05-01 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-16 |
| 2025-05-01 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-16 |
| 2025-05-01 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-16 |
| 2025-05-01 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-16 |
| 2024-12-16 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-22 |
| 2024-12-16 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-22 |
| 2024-12-16 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-22 |
| 2024-03-07 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-03 |
| 2024-03-07 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-03 |
| 2024-03-07 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-03 |
| 2024-03-07 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-03 |
| 2024-03-07 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. F0661 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-03 |
| 2024-03-07 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-03 |
| 2024-01-12 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-01-30 |
| 2022-12-29 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-01-27 |
| 2022-12-29 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F0801 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-01-27 |
| 2022-12-29 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-01-27 |
| 2022-12-29 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-27 |
| 2022-12-29 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-27 |
| 2022-12-29 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-27 |
| 2022-12-29 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-27 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| 4TH Street Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| Burnam, Soon (individual) | Administrator · NOT APPLICABLE | |
| Caretrust GP LLC (organization) | Administrator · NOT APPLICABLE | |
| Caretrust Reit INC (organization) | Administrator · NOT APPLICABLE | |
| CTR Partnership LP (organization) | Administrator · NOT APPLICABLE | |
| Ensign Services INC (organization) | Administrator · NOT APPLICABLE | |
| Kleinstreuber, Peter (individual) | Administrator · NOT APPLICABLE | |
| Owen, Brent (individual) | Administrator · NOT APPLICABLE | |
| Jorgensen, David (individual) | Corporate Director · NOT APPLICABLE | |
| Burnam, Soon (individual) | Corporate Officer · NOT APPLICABLE | |
| Keetch, Chad (individual) | Corporate Officer · NOT APPLICABLE | |
| Koenig, Debra (individual) | Corporate Officer · NOT APPLICABLE | |
| Sato, Ami (individual) | Corporate Officer · NOT APPLICABLE | |
| Port, Barry (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Kleinstreuber, Peter (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Owen, Brent (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Kleinstreuber, Peter (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Owen, Brent (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ventura Medstaff, LLC (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of West Bend Health and Rehabilitation?
West Bend Health and Rehabilitation has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Iowa.
How many beds does West Bend Health and Rehabilitation have?
It has 45 certified beds and cares for about 43 residents per day.
Has West Bend Health and Rehabilitation been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns West Bend Health and Rehabilitation?
It is part of The Ensign Group and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of West Bend Health and Rehabilitation?
(515) 887-4071. The facility is located at 203 Fourth Street NW, West Bend, IA 50597.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.