Friendship Haven, Inc

Nursing Home · Fort Dodge, IA

CMS overall rating 4/5 Non profit - Corporation

CMS certification number165291

Contact & location

420 South Kenyon Road
Fort Dodge, IA 50501
Webster County
Phone
(515) 573-2121
ZIP code
50501 – all care providers

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Facility details

Certified beds
155
Residents per day
117.9 (76% occupied)
Ownership
Non profit - Corporation
Legal name
Friendship Haven, INC
Medicare certified since
September 1, 1996
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Both council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.1
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.7
Quality measures★★★★★ 4/5
State avg 3.3
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.41 (state 3.82 · U.S. 3.86)
Registered nurses (RN)
0.83 (state 0.74 · U.S. 0.69)
Licensed practical nurses
0.70 (state 0.56 · U.S. 0.86)
Nurse aides
2.87 (state 2.51 · U.S. 2.32)
Weekend total
4.13 (state 3.37 · U.S. 3.42)
Nursing staff turnover
40.1 (state 44.0 · U.S. 45.8)%
RN turnover
39.3 (state 42.1 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
July 3, 2025
Health deficiencies (last cycle)
6.0 (state 6.5 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
16 health · 10 fire safety
DateCitationSeverityStatus
2026-01-21 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-06
2025-09-10 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Past Non-Compliance
2025-09-10 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Past Non-Compliance
2025-07-03 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-07
2025-07-03 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-07
2025-07-03 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-07
2024-12-31 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-01
2024-12-31 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-01
2024-11-21 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-08-08 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-09
2024-08-08 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-09
2024-08-08 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-09
2024-01-25 Assure that each resident’s assessment is updated at least once every 3 months.
F0638 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-21
2024-01-25 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-21
2024-01-25 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-21
2024-01-25 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-21

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Conrad, Cari (individual)Administrator · NOT APPLICABLE
Derrig, Mindy (individual)Administrator · NOT APPLICABLE
Hoversten-Majewski, Erin (individual)Administrator · NOT APPLICABLE
McCarville, Mitch (individual)Administrator · NOT APPLICABLE
Nanninga, Melissa (individual)Administrator · NOT APPLICABLE
Wallace, Lincoln (individual)Administrator · NOT APPLICABLE
Engels, Kalleen (individual)Corporate Officer · NOT APPLICABLE
Thorson, Julie (individual)Corporate Officer · NOT APPLICABLE
Anderson, Troy (individual)Managing Control - Governing Body · NOT APPLICABLE
Bemrich, Matthew (individual)Managing Control - Governing Body · NOT APPLICABLE
Burns, Timothy (individual)Managing Control - Governing Body · NOT APPLICABLE
Engler, John (individual)Managing Control - Governing Body · NOT APPLICABLE
Fillmore, Luke (individual)Managing Control - Governing Body · NOT APPLICABLE
Glasgo, Leah (individual)Managing Control - Governing Body · NOT APPLICABLE
Heffernan, Lindsay (individual)Managing Control - Governing Body · NOT APPLICABLE
Hotz Clark, Sharon (individual)Managing Control - Governing Body · NOT APPLICABLE
Johnson, Matthew (individual)Managing Control - Governing Body · NOT APPLICABLE
Johnson, Michelle (individual)Managing Control - Governing Body · NOT APPLICABLE
Osborne Stubbs, Ricki (individual)Managing Control - Governing Body · NOT APPLICABLE
Singer, Robert (individual)Managing Control - Governing Body · NOT APPLICABLE
Whaley, Linda (individual)Managing Control - Governing Body · NOT APPLICABLE
Thorson, Julie (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Friendship Haven, Inc?

Friendship Haven, Inc has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Iowa.

How many beds does Friendship Haven, Inc have?

It has 155 certified beds and cares for about 118 residents per day.

Has Friendship Haven, Inc been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Friendship Haven, Inc?

(515) 573-2121. The facility is located at 420 South Kenyon Road, Fort Dodge, IA 50501.

Other nursing homes in Fort Dodge

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.