Bettendorf Health Care Center
Nursing Home · Bettendorf, IA
CMS certification number165280
Contact & location
2730 Crow Creek RoadBettendorf, IA 52722
Scott County
- Phone
- (563) 332-7463
- ZIP code
- 52722 – all care providers
Facility details
- Certified beds
- 86
- Residents per day
- 58.3 (68% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Opco Bettendorf, Ia, LLC
- Chain
- Campbell Street Services (22 facilities, avg 2.1★)
- Medicare certified since
- May 1, 1996
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.22 (state 3.82 · U.S. 3.86)
- Registered nurses (RN)
- 0.69 (state 0.74 · U.S. 0.69)
- Licensed practical nurses
- 0.47 (state 0.56 · U.S. 0.86)
- Nurse aides
- 2.06 (state 2.51 · U.S. 2.32)
- Weekend total
- 2.79 (state 3.37 · U.S. 3.42)
- Nursing staff turnover
- —
- RN turnover
- —
- Administrators who left
- 3 in the last year
Inspections
- Last standard inspection
- September 11, 2025
- Health deficiencies (last cycle)
- 17.0 (state 6.5 · U.S. 9.3)
- From complaints
- 10
- Citations on record (3 years)
- 62 health · 18 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-04-28 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-06-05 |
| 2026-04-28 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-05 |
| 2026-04-28 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-05 |
| 2026-04-28 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-27 |
| 2026-04-28 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-05 |
| 2026-04-28 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-05 |
| 2026-02-16 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-18 |
| 2025-10-15 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F0627 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-23 |
| 2025-09-11 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-09-11 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-09-11 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-09-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-09-11 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-09-11 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-09-11 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-09-11 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-09-11 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies |
C No actual harm, potential for minimal harm |
No revisit needed |
| 2025-01-23 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-07 |
| 2025-01-23 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-07 |
| 2025-01-23 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-07 |
| 2024-08-15 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-12 |
| 2024-08-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-12 |
| 2024-08-15 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-12 |
| 2024-08-15 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-12 |
| 2024-08-15 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. F0808 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-12 |
| 2024-08-15 | Have a plan that describes the process for conducting QAPI and QAA activities. F0865 · Administration Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-09-12 |
| 2024-06-20 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-06-04 |
| 2024-06-20 | Provide or get specialized rehabilitative services as required for a resident. F0825 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-08 |
| 2024-03-19 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-03-27 |
| 2024-03-19 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-02 |
| 2024-03-19 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-02 |
| 2023-12-05 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-12 |
| 2023-12-05 | Have a plan that describes the process for conducting QAPI and QAA activities. F0865 · Administration Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-12 |
| 2023-12-05 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-12 |
| 2023-12-05 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-12 |
| 2023-12-05 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-12 |
| 2023-12-05 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. F0728 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-12 |
| 2023-12-05 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-12 |
| 2023-10-12 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2023-11-07 |
| 2023-10-12 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-11-07 |
| 2023-10-12 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-07 |
| 2023-10-12 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-12 |
| 2023-10-12 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-07 |
| 2023-10-12 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-12 |
| 2023-10-12 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-07 |
| 2023-10-12 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-07 |
| 2023-10-12 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-07 |
| 2023-10-12 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F0801 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-07 |
| 2023-10-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-07 |
| 2023-10-12 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-12 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
3 penalties in the last three years, including $35,622 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-06-20 | Fine | $15,966 |
| 2023-10-12 | Payment Denial | 33 days payment denial |
| 2023-10-12 | Fine | $19,656 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| The Isaac Dole Revocable Trust U/A/D January 31, 2017 (organization) | 5%+ Indirect Ownership Interest · 100% | |
| Bettendorf Property, LLC (organization) | Administrator · NOT APPLICABLE | |
| Campbell Street Services LLC (organization) | Administrator · NOT APPLICABLE | |
| Cyclone Holdco LLC (organization) | Administrator · NOT APPLICABLE | |
| Dole, Isaac (individual) | Administrator · NOT APPLICABLE | |
| Dominguez, Kimberly (individual) | Administrator · NOT APPLICABLE | |
| Dunk, Jennifer (individual) | Administrator · NOT APPLICABLE | |
| Holdco, Ia 5, LLC (organization) | Administrator · NOT APPLICABLE | |
| Kumar, Pomilla (individual) | Administrator · NOT APPLICABLE | |
| Satterfield, Brenda (individual) | Administrator · NOT APPLICABLE | |
| Dole, Isaac (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Birchwood Healthcare Partners LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Campbell Street Services LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Dole, Isaac (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Dominguez, Kimberly (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Dunk, Jennifer (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Holdco, Ia 5, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Kumar, Pomilla (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Satterfield, Brenda (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Bettendorf Health Care Center?
Bettendorf Health Care Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Iowa.
How many beds does Bettendorf Health Care Center have?
It has 86 certified beds and cares for about 58 residents per day.
Has Bettendorf Health Care Center been fined?
Yes. CMS lists 3 penalties totaling $35,622 in the last three years.
Who owns Bettendorf Health Care Center?
It is part of Campbell Street Services and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Bettendorf Health Care Center?
(563) 332-7463. The facility is located at 2730 Crow Creek Road, Bettendorf, IA 52722.
Other nursing homes in Bettendorf
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The Summit of Bettendorf
Nursing Home · Bettendorf, IA · 39 beds
★★★ -
The Vistas at Bettendorf
Nursing Home · Bettendorf, IA · 79 beds
★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.