Mill-Pond

Nursing Home · Ankeny, IA

CMS overall rating 5/5 Non profit - Corporation

CMS certification number165261

Contact & location

1201 SE Mill Pond Court
Ankeny, IA 50021
Polk County
Phone
(515) 964-2273
ZIP code
50021 – all care providers

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Facility details

Certified beds
60
Residents per day
55.3 (92% occupied)
Ownership
Non profit - Corporation
Legal name
Presbyterian Homes Mill Pond INC
Chain
Presbyterian Homes & Services (21 facilities, avg 4.3★)
Medicare certified since
September 19, 1995
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.1
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.7
Quality measures★★★★★ 4/5
State avg 3.3
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.58 (state 3.82 · U.S. 3.86)
Registered nurses (RN)
0.98 (state 0.74 · U.S. 0.69)
Licensed practical nurses
0.34 (state 0.56 · U.S. 0.86)
Nurse aides
3.26 (state 2.51 · U.S. 2.32)
Weekend total
4.16 (state 3.37 · U.S. 3.42)
Nursing staff turnover
37.1 (state 44.0 · U.S. 45.8)%
RN turnover
42.9 (state 42.1 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
March 19, 2026
Health deficiencies (last cycle)
3.0 (state 6.5 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
10 health · 5 fire safety
DateCitationSeverityStatus
2026-03-19 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-01
2026-03-19 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-01
2026-03-19 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-01
2025-03-06 Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
F0800 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-26
2025-03-06 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-26
2024-04-15 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-01
2024-04-15 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-01
2024-04-15 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-01
2024-04-15 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-01
2024-04-15 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-01

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Presbyterian Homes and Services (organization)5%+ Direct Ownership Interest · 100%
First Interstate Bank (organization)5%+ Mortgage Interest · NOT APPLICABLE
First Interstate Bank (organization)5%+ Security Interest · NOT APPLICABLE
Burns, Katherine (individual)Administrator · NOT APPLICABLE
Culp, Jesica (individual)Administrator · NOT APPLICABLE
Fletcher, Jonathan (individual)Administrator · NOT APPLICABLE
Meyer, Mark (individual)Administrator · NOT APPLICABLE
Peterson, Heidi (individual)Administrator · NOT APPLICABLE
PHS Management, LLC (organization)Administrator · NOT APPLICABLE
Fletcher, Jonathan (individual)Corporate Director · NOT APPLICABLE
Pederson, Mark (individual)Corporate Director · NOT APPLICABLE
Peterson, Heidi (individual)Corporate Director · NOT APPLICABLE
Fletcher, Jonathan (individual)Corporate Officer · NOT APPLICABLE
Peterson, Heidi (individual)Corporate Officer · NOT APPLICABLE
Burns, Katherine (individual)Operational/managerial Control · NOT APPLICABLE
Culp, Jesica (individual)Operational/managerial Control · NOT APPLICABLE
Fletcher, Jonathan (individual)Operational/managerial Control · NOT APPLICABLE
Meyer, Mark (individual)Operational/managerial Control · NOT APPLICABLE
Peterson, Heidi (individual)Operational/managerial Control · NOT APPLICABLE
PHS Management, LLC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Mill-Pond?

Mill-Pond has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Iowa.

How many beds does Mill-Pond have?

It has 60 certified beds and cares for about 55 residents per day.

Has Mill-Pond been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Mill-Pond?

It is part of Presbyterian Homes & Services and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Mill-Pond?

(515) 964-2273. The facility is located at 1201 SE Mill Pond Court, Ankeny, IA 50021.

Other nursing homes in Ankeny

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.