Good Samaritan - Ottumwa

Nursing Home · Ottumwa, IA

CMS overall rating 2/5 Non profit - Corporation

CMS certification number165211

Contact & location

2035 Chester Avenue
Ottumwa, IA 52501
Wapello County
Phone
(641) 682-8041
ZIP code
52501 – all care providers

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Facility details

Certified beds
126
Residents per day
102.5 (81% occupied)
Ownership
Non profit - Corporation
Legal name
The Evangelical Lutheran Good Samaritan Society
Chain
Good Samaritan Society (92 facilities, avg 3.0★)
Medicare certified since
April 1, 1994
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community

CMS star ratings

Overall★★★★★ 2/5
State avg 3.1
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.7
Quality measures★★★★★ 4/5
State avg 3.3
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.63 (state 3.82 · U.S. 3.86)
Registered nurses (RN)
0.82 (state 0.74 · U.S. 0.69)
Licensed practical nurses
0.53 (state 0.56 · U.S. 0.86)
Nurse aides
2.28 (state 2.51 · U.S. 2.32)
Weekend total
3.32 (state 3.37 · U.S. 3.42)
Nursing staff turnover
31.2 (state 44.0 · U.S. 45.8)%
RN turnover
23.1 (state 42.1 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
December 4, 2025
Health deficiencies (last cycle)
17.0 (state 6.5 · U.S. 9.3)
From complaints
14
Citations on record (3 years)
44 health · 26 fire safety · includes actual harm
DateCitationSeverityStatus
2026-06-03 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-06-04
2026-06-03 Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
F0807 · Nutrition and Dietary Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-06-04
2026-06-03 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-06-04
2026-06-03 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-04
2026-06-03 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-04
2026-06-03 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-04
2026-06-03 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-04
2026-06-03 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-04
2026-06-03 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-04
2026-06-03 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-04
2026-06-03 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-04
2025-12-04 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-15
2025-12-04 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-08
2025-12-04 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-15
2025-09-03 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-15
2025-09-03 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-15
2025-09-03 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-15
2024-10-10 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-10-23
2024-10-10 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-23
2024-10-10 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-23
2024-10-10 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-23
2024-10-10 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-23
2024-10-10 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-23
2024-10-10 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-23
2024-05-22 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-17
2024-05-22 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-17
2023-08-24 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2023-10-12
2023-08-24 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2023-10-12
2023-08-24 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-10-12
2023-08-24 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-10-12
2023-08-24 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-10-12
2023-08-24 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-10-12
2023-08-24 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-12
2023-08-24 The resident has the right to receive notices in a format and a language he or she understands.
F0574 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-12
2023-08-24 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-12
2023-08-24 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-12
2023-08-24 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-24
2023-08-24 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-24
2023-08-24 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-12
2023-08-24 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-12
2023-08-24 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-12
2023-08-24 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-12
2023-08-24 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-12
2023-08-24 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-12

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $91,569 in fines.

DateTypeAmount
2024-10-10Fine$35,968
2023-08-24Fine$55,601

Ownership & management

NameRoleSince
Sanford (organization)5%+ Direct Ownership Interest · 100%
Adam, Angela (individual)Administrator · NOT APPLICABLE
Morrison, Tony (individual)Administrator · NOT APPLICABLE
Quinn, Brian (individual)Administrator · NOT APPLICABLE
Brown, George (individual)Corporate Director · NOT APPLICABLE
Dykhouse, Dana (individual)Corporate Director · NOT APPLICABLE
Engbrecht, Wesley (individual)Corporate Director · NOT APPLICABLE
Gassen, William (individual)Corporate Director · NOT APPLICABLE
Gulsvig, Neil (individual)Corporate Director · NOT APPLICABLE
Herseth Sandlin, Stephanie (individual)Corporate Director · NOT APPLICABLE
Lundeen, Mark (individual)Corporate Director · NOT APPLICABLE
McCausland, Maureen (individual)Corporate Director · NOT APPLICABLE
Molbert, Lauris (individual)Corporate Director · NOT APPLICABLE
North, Andrew (individual)Corporate Director · NOT APPLICABLE
Schieffer, Kevin (individual)Corporate Director · NOT APPLICABLE
Shulkin, David (individual)Corporate Director · NOT APPLICABLE
Teiken, Brent (individual)Corporate Director · NOT APPLICABLE
Ventling-Herrmann, Marnie (individual)Corporate Director · NOT APPLICABLE
Wenzel, Thomas (individual)Corporate Director · NOT APPLICABLE
Fluit, Joel (individual)Corporate Officer · NOT APPLICABLE
Gassen, William (individual)Corporate Officer · NOT APPLICABLE
Middleton, Aimee (individual)Corporate Officer · NOT APPLICABLE
Olson, Nicholas (individual)Corporate Officer · NOT APPLICABLE
Schema, Nathan (individual)Corporate Officer · NOT APPLICABLE
Adam, Angela (individual)Operational/managerial Control · NOT APPLICABLE
Morrison, Tony (individual)Operational/managerial Control · NOT APPLICABLE
Quinn, Brian (individual)Operational/managerial Control · NOT APPLICABLE
The Evangelical Lutheran Good Samaritan Society (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Good Samaritan - Ottumwa?

Good Samaritan - Ottumwa has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Iowa.

How many beds does Good Samaritan - Ottumwa have?

It has 126 certified beds and cares for about 103 residents per day.

Has Good Samaritan - Ottumwa been fined?

Yes. CMS lists 2 penalties totaling $91,569 in the last three years.

Who owns Good Samaritan - Ottumwa?

It is part of Good Samaritan Society and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Good Samaritan - Ottumwa?

(641) 682-8041. The facility is located at 2035 Chester Avenue, Ottumwa, IA 52501.

Other nursing homes in Ottumwa

Compare all nursing homes in Ottumwa, IA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.