The Highlands

Nursing Home · Decorah, IA

CMS overall rating 2/5 Non profit - Corporation

CMS certification number165178

Contact & location

607 Highland Drive
Decorah, IA 52101
Winneshiek County
Phone
(563) 382-3603
ZIP code
52101 – all care providers

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Facility details

Certified beds
86
Residents per day
75.4 (88% occupied)
Ownership
Non profit - Corporation
Legal name
Aase Haugen Homes, INC.
Medicare certified since
January 1, 1993
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.1
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.7
Quality measures★★★★★ 3/5
State avg 3.3
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.90 (state 3.82 · U.S. 3.86)
Registered nurses (RN)
0.44 (state 0.74 · U.S. 0.69)
Licensed practical nurses
0.66 (state 0.56 · U.S. 0.86)
Nurse aides
2.79 (state 2.51 · U.S. 2.32)
Weekend total
3.59 (state 3.37 · U.S. 3.42)
Nursing staff turnover
53.3 (state 44.0 · U.S. 45.8)%
RN turnover
44.4 (state 42.1 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
June 12, 2025
Health deficiencies (last cycle)
6.0 (state 6.5 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
28 health · 26 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-06-18 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-01
2025-09-23 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-24
2025-09-23 Have enough outside ventilation via a window or mechanical ventilation, or both.
F0923 · Environmental Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-24
2025-06-12 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-26
2025-06-12 Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-26
2025-06-12 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2025-06-26
2024-12-09 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-12-10
2024-09-25 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-26
2024-09-25 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-26
2024-07-25 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2024-07-26
2024-07-25 Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
F0800 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-26
2024-07-25 Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
F0802 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-26
2024-07-25 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-26
2024-07-25 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-26
2024-07-25 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-26
2024-07-25 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2024-07-26
2024-02-07 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-02-08
2024-02-07 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-08
2024-02-07 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-08
2024-02-07 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-08
2024-02-07 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-08
2024-02-07 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-08
2023-09-18 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-09-29
2023-09-18 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-29
2023-09-18 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-29
2023-09-18 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-29
2023-09-18 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-29
2023-09-18 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2023-09-29

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $93,839 in fines.

DateTypeAmount
2024-12-09Fine$50,211
2024-07-25Payment Denial10 days payment denial
2024-07-25Fine$43,628

Ownership & management

NameRoleSince
Schmidt, Jeffrey (individual)Corporate Director · NOT APPLICABLE
Continuum Health Care Services LLC (organization)Operational/managerial Control · NOT APPLICABLE
Bjelland, Susan (individual)W-2 Managing Employee · NOT APPLICABLE
Elsbernd, Nancy (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of The Highlands?

The Highlands has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Iowa.

How many beds does The Highlands have?

It has 86 certified beds and cares for about 75 residents per day.

Has The Highlands been fined?

Yes. CMS lists 3 penalties totaling $93,839 in the last three years.

What is the phone number of The Highlands?

(563) 382-3603. The facility is located at 607 Highland Drive, Decorah, IA 52101.

Other nursing homes in Decorah

Compare all nursing homes in Decorah, IA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.