Madrid Home for the Aged

Nursing Home · Madrid, IA

CMS overall rating 3/5 Non profit - Corporation

CMS certification number165118

Contact & location

613 West North Street
Madrid, IA 50156
Boone County
Phone
(515) 795-3007
ZIP code
50156 – all care providers

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Facility details

Certified beds
64
Residents per day
57.7 (90% occupied)
Ownership
Non profit - Corporation
Legal name
Madrid Home for the Aging
Chain
Western Home Communities (6 facilities, avg 3.7★)
Medicare certified since
December 1, 1983
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.1
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 3.7
Quality measures★★★★★ 4/5
State avg 3.3
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.70 (state 3.82 · U.S. 3.86)
Registered nurses (RN)
0.63 (state 0.74 · U.S. 0.69)
Licensed practical nurses
0.40 (state 0.56 · U.S. 0.86)
Nurse aides
2.67 (state 2.51 · U.S. 2.32)
Weekend total
3.41 (state 3.37 · U.S. 3.42)
Nursing staff turnover
46.8 (state 44.0 · U.S. 45.8)%
RN turnover
83.3 (state 42.1 · U.S. 42.9)%

Inspections

Last standard inspection
March 26, 2026
Health deficiencies (last cycle)
6.0 (state 6.5 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
14 health · 16 fire safety
DateCitationSeverityStatus
2026-03-26 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-04-10
2026-03-26 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-04-10
2026-03-26 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Past Non-Compliance
2026-03-26 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-10
2026-03-26 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-10
2026-03-26 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
F0851 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Past Non-Compliance
2025-03-20 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-18
2025-03-20 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-18
2025-03-20 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-18
2025-03-20 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-18
2025-03-20 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-18
2024-06-06 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-23
2024-06-06 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-23
2024-06-06 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-23

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years.

DateTypeAmount
2024-06-06Payment Denial12 days payment denial

Ownership & management

NameRoleSince
Bank Iowa (organization)5%+ Mortgage Interest · NOT APPLICABLE
Ager, Wendy (individual)Administrator · NOT APPLICABLE
Bank Iowa (organization)Administrator · NOT APPLICABLE
Brighton Consulting Group LLC (organization)Administrator · NOT APPLICABLE
CBS Staffing LLC (organization)Administrator · NOT APPLICABLE
Cliftonlarsonallen LLP (organization)Administrator · NOT APPLICABLE
Colby, Richard (individual)Administrator · NOT APPLICABLE
Evans, Angela (individual)Administrator · NOT APPLICABLE
Grape Tree Medical Staffing LLC (organization)Administrator · NOT APPLICABLE
Hansen, Kris (individual)Administrator · NOT APPLICABLE
Harris, Jerry (individual)Administrator · NOT APPLICABLE
J Evans Nutrition Consulting LLC (organization)Administrator · NOT APPLICABLE
McCormick, Darrell (individual)Administrator · NOT APPLICABLE
Medical Solutions LLC (organization)Administrator · NOT APPLICABLE
Nextaff Group LLC (organization)Administrator · NOT APPLICABLE
O'leary, Patrick (individual)Administrator · NOT APPLICABLE
RC and Associates (organization)Administrator · NOT APPLICABLE
Reliant Care Pharmacy Services LLC (organization)Administrator · NOT APPLICABLE
Signature Healthcare LLC (organization)Administrator · NOT APPLICABLE
Sugar Creek Health Management LLC (organization)Administrator · NOT APPLICABLE
Tech of Ages LLC (organization)Administrator · NOT APPLICABLE
Total Nurses Network (organization)Administrator · NOT APPLICABLE
Western Home Services INC (organization)Administrator · NOT APPLICABLE
Whyms, Brian (individual)Administrator · NOT APPLICABLE
Sannes, Aaron (individual)Corporate Director · NOT APPLICABLE
Schroeder, Heather (individual)Corporate Director · NOT APPLICABLE
Susong, Katherine (individual)Corporate Director · NOT APPLICABLE
Brockelsby, Sheri (individual)Corporate Officer · NOT APPLICABLE
Brown, Sarah (individual)Corporate Officer · NOT APPLICABLE
Frankhauser, Richard (individual)Corporate Officer · NOT APPLICABLE
Gaines, Ronald (individual)Corporate Officer · NOT APPLICABLE
Hansen, Kris (individual)Corporate Officer · NOT APPLICABLE
Schultz, Dianne (individual)Corporate Officer · NOT APPLICABLE
Hansen, Kris (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Ager, Wendy (individual)Operational/managerial Control · NOT APPLICABLE
Bollinger, Hannah (individual)Operational/managerial Control · NOT APPLICABLE
Colby, Richard (individual)Operational/managerial Control · NOT APPLICABLE
Elsberry, Brandon (individual)Operational/managerial Control · NOT APPLICABLE
Evans, Angela (individual)Operational/managerial Control · NOT APPLICABLE
Hansen, Kris (individual)Operational/managerial Control · NOT APPLICABLE
Harris, Jerry (individual)Operational/managerial Control · NOT APPLICABLE
McCormick, Darrell (individual)Operational/managerial Control · NOT APPLICABLE
Moore, Anthony (individual)Operational/managerial Control · NOT APPLICABLE
O'leary, Patrick (individual)Operational/managerial Control · NOT APPLICABLE
Peterson, Rebecca (individual)Operational/managerial Control · NOT APPLICABLE
Phipps, Molly (individual)Operational/managerial Control · NOT APPLICABLE
Pies, Jennifer (individual)Operational/managerial Control · NOT APPLICABLE
Ridder, Lisa (individual)Operational/managerial Control · NOT APPLICABLE
Ross, Krystal (individual)Operational/managerial Control · NOT APPLICABLE
Western Home Services INC (organization)Operational/managerial Control · NOT APPLICABLE
Whyms, Brian (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Madrid Home for the Aged?

Madrid Home for the Aged has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Iowa.

How many beds does Madrid Home for the Aged have?

It has 64 certified beds and cares for about 58 residents per day.

Has Madrid Home for the Aged been fined?

Yes. CMS lists 1 penalty in the last three years.

Who owns Madrid Home for the Aged?

It is part of Western Home Communities and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Madrid Home for the Aged?

(515) 795-3007. The facility is located at 613 West North Street, Madrid, IA 50156.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.