Southeast Iowa Regional Medical - Klein Center

Nursing Home · West Burlington, IA

CMS overall rating 2/5 Non profit - Corporation

CMS certification number165110

Contact & location

1307 South Gear Avenue
West Burlington, IA 52655
Des Moines County
Phone
(319) 768-1000
ZIP code
52655 – all care providers

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Facility details

Certified beds
160
Residents per day
143.4 (90% occupied)
Ownership
Non profit - Corporation
Legal name
Southeast Iowa Regional Medical Center INC
Medicare certified since
May 1, 1977
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.1
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.7
Quality measures★★★★★ 4/5
State avg 3.3
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.78 (state 3.82 · U.S. 3.86)
Registered nurses (RN)
1.43 (state 0.74 · U.S. 0.69)
Licensed practical nurses
0.42 (state 0.56 · U.S. 0.86)
Nurse aides
2.93 (state 2.51 · U.S. 2.32)
Weekend total
4.29 (state 3.37 · U.S. 3.42)
Nursing staff turnover
23.8 (state 44.0 · U.S. 45.8)%
RN turnover
7.3 (state 42.1 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 18, 2026
Health deficiencies (last cycle)
10.0 (state 6.5 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
19 health · 9 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-06-18 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-07-17
2026-06-18 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-07-17
2026-06-18 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-07-17
2026-06-18 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-17
2026-06-18 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-17
2026-06-18 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-17
2026-06-18 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-17
2026-06-18 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-17
2025-12-17 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-12-22
2025-10-30 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-13
2025-06-26 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-03
2025-05-01 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-23
2025-05-01 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-23
2025-05-01 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-23
2025-05-01 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-23
2025-05-01 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-23
2024-11-13 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-12-05
2024-06-13 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-12
2024-06-13 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-12

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $65,094 in fines.

DateTypeAmount
2025-12-17Fine$57,073
2024-11-12Fine$8,021

Ownership & management

NameRoleSince
Great River Health System INC (organization)5%+ Direct Ownership Interest · 100%
Alexander, Jeremy (individual)Administrator · NOT APPLICABLE
Aramark Healthcare Support Services LLC (organization)Administrator · NOT APPLICABLE
Chelf, Todd (individual)Administrator · NOT APPLICABLE
Cliftonlarsonallen LLP (organization)Administrator · NOT APPLICABLE
Dunn, Hope (individual)Administrator · NOT APPLICABLE
Fleming, Beth (individual)Administrator · NOT APPLICABLE
Hagan, Tomi (individual)Administrator · NOT APPLICABLE
Klopfenstein, Mary (individual)Administrator · NOT APPLICABLE
Linhart, Daniel (individual)Administrator · NOT APPLICABLE
Rashid, John (individual)Administrator · NOT APPLICABLE
Southeast Iowa Regional Medical Center INC (organization)Administrator · NOT APPLICABLE
West, Amy (individual)Administrator · NOT APPLICABLE
Yost, Michael (individual)Administrator · NOT APPLICABLE
Anderson, Joy (individual)Corporate Director · NOT APPLICABLE
Barr, Deanna (individual)Corporate Director · NOT APPLICABLE
Deets, Ryan (individual)Corporate Director · NOT APPLICABLE
Dodd, Neal (individual)Corporate Director · NOT APPLICABLE
Engberg, Robert (individual)Corporate Director · NOT APPLICABLE
Hickey, Michael (individual)Corporate Director · NOT APPLICABLE
Huffman, Robert (individual)Corporate Director · NOT APPLICABLE
Martin, Douglas (individual)Corporate Director · NOT APPLICABLE
McCoy, Michael (individual)Corporate Director · NOT APPLICABLE
McKillip, John (individual)Corporate Director · NOT APPLICABLE
McNamee, Carla (individual)Corporate Director · NOT APPLICABLE
Riherd, Gina (individual)Corporate Director · NOT APPLICABLE
Stephenson, Victoria (individual)Corporate Director · NOT APPLICABLE
Colgan, Teresa (individual)Corporate Officer · NOT APPLICABLE
McCoy, Michael (individual)Corporate Officer · NOT APPLICABLE
Alexander, Jeremy (individual)Operational/managerial Control · NOT APPLICABLE
Anderson, Joy (individual)Operational/managerial Control · NOT APPLICABLE
Aramark Healthcare Support Services LLC (organization)Operational/managerial Control · NOT APPLICABLE
Barr, Deanna (individual)Operational/managerial Control · NOT APPLICABLE
Chelf, Todd (individual)Operational/managerial Control · NOT APPLICABLE
Colgan, Teresa (individual)Operational/managerial Control · NOT APPLICABLE
Deets, Ryan (individual)Operational/managerial Control · NOT APPLICABLE
Dodd, Neal (individual)Operational/managerial Control · NOT APPLICABLE
Engberg, Robert (individual)Operational/managerial Control · NOT APPLICABLE
Fleming, Beth (individual)Operational/managerial Control · NOT APPLICABLE
Great River Health System INC (organization)Operational/managerial Control · NOT APPLICABLE
Hagan, Tomi (individual)Operational/managerial Control · NOT APPLICABLE
Hickey, Michael (individual)Operational/managerial Control · NOT APPLICABLE
Huffman, Robert (individual)Operational/managerial Control · NOT APPLICABLE
Klopfenstein, Mary (individual)Operational/managerial Control · NOT APPLICABLE
Martin, Douglas (individual)Operational/managerial Control · NOT APPLICABLE
McCoy, Michael (individual)Operational/managerial Control · NOT APPLICABLE
McKillip, John (individual)Operational/managerial Control · NOT APPLICABLE
McNamee, Carla (individual)Operational/managerial Control · NOT APPLICABLE
Rashid, John (individual)Operational/managerial Control · NOT APPLICABLE
Rodriguez, Russell (individual)Operational/managerial Control · NOT APPLICABLE
Ryon, Joel (individual)Operational/managerial Control · NOT APPLICABLE
Southeast Iowa Regional Medical Center INC (organization)Operational/managerial Control · NOT APPLICABLE
Stephenson, Victoria (individual)Operational/managerial Control · NOT APPLICABLE
West, Amy (individual)Operational/managerial Control · NOT APPLICABLE
Yost, Michael (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Southeast Iowa Regional Medical - Klein Center?

Southeast Iowa Regional Medical - Klein Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Iowa.

How many beds does Southeast Iowa Regional Medical - Klein Center have?

It has 160 certified beds and cares for about 143 residents per day.

Has Southeast Iowa Regional Medical - Klein Center been fined?

Yes. CMS lists 2 penalties totaling $65,094 in the last three years.

What is the phone number of Southeast Iowa Regional Medical - Klein Center?

(319) 768-1000. The facility is located at 1307 South Gear Avenue, West Burlington, IA 52655.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.