Briarcliff Health & Rehabilitation Center

Nursing Home · South Bend, IN

CMS overall rating 2/5 Non profit - Other

CMS certification number155831

Contact & location

5024 Western Avenue
South Bend, IN 46619
St. Joseph County
Phone
(574) 318-4600
ZIP code
46619 – all care providers

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Facility details

Certified beds
131
Residents per day
92.5 (71% occupied)
Ownership
Non profit - Other
Legal name
Pulaski Memorial Hospital
Chain
Sterling Healthcare (5 facilities, avg 3.2★)
Medicare certified since
May 7, 2015
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.1
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 2.5
Quality measures★★★★★ 3/5
State avg 4.1
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.26 (state 3.68 · U.S. 3.86)
Registered nurses (RN)
0.39 (state 0.67 · U.S. 0.69)
Licensed practical nurses
1.21 (state 0.78 · U.S. 0.86)
Nurse aides
2.66 (state 2.23 · U.S. 2.32)
Weekend total
3.63 (state 3.24 · U.S. 3.42)
Nursing staff turnover
48.6 (state 45.9 · U.S. 45.8)%
RN turnover
61.5 (state 40.3 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 8, 2025
Health deficiencies (last cycle)
4.0 (state 7.2 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
20 health · 32 fire safety · includes actual harm
DateCitationSeverityStatus
2026-03-19 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-24
2025-08-08 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2025-09-12
2025-08-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-09-12
2025-08-08 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-12
2024-08-12 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2024-09-04
2024-08-12 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-09-04
2024-08-12 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-04
2024-08-12 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-04
2024-08-12 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-04
2024-08-12 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-04
2024-08-12 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-04
2024-08-12 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-04
2023-11-29 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2023-12-28
2023-09-01 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-29
2023-07-14 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-08-19
2023-07-14 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-08-19
2023-07-14 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-08-19
2023-07-14 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-08-19
2023-07-14 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-08-19
2023-07-14 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-08-19

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $10,839 in fines.

DateTypeAmount
2024-08-12Fine$10,839

Ownership & management

NameRoleSince
Mokfi, Shaya (individual)Contracted Managing Employee · NOT APPLICABLE
Bennett, Adam (individual)Corporate Director · NOT APPLICABLE
Hutton, Charles (individual)Corporate Director · NOT APPLICABLE
Kauffman, Clinton (individual)Corporate Director · NOT APPLICABLE
Leman, Valerie (individual)Corporate Director · NOT APPLICABLE
McKay, Michael (individual)Corporate Director · NOT APPLICABLE
Smith, Jennifer (individual)Corporate Director · NOT APPLICABLE
White, Taylor (individual)Corporate Director · NOT APPLICABLE
Malott, Gregg (individual)Corporate Officer · NOT APPLICABLE
Briarcliff Health Care - South Bend LLC (organization)Operational/managerial Control · NOT APPLICABLE
Pulaski Memorial Hospital (organization)Operational/managerial Control · NOT APPLICABLE
Chrisman, Kimberly (individual)W-2 Managing Employee · NOT APPLICABLE
Gill, Christopher (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Briarcliff Health & Rehabilitation Center?

Briarcliff Health & Rehabilitation Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Indiana.

How many beds does Briarcliff Health & Rehabilitation Center have?

It has 131 certified beds and cares for about 93 residents per day.

Has Briarcliff Health & Rehabilitation Center been fined?

Yes. CMS lists 1 penalty totaling $10,839 in the last three years.

Who owns Briarcliff Health & Rehabilitation Center?

It is part of Sterling Healthcare and is classified as non profit - other. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Briarcliff Health & Rehabilitation Center?

(574) 318-4600. The facility is located at 5024 Western Avenue, South Bend, IN 46619.

Other nursing homes in South Bend

Compare all nursing homes in South Bend, IN →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.