Waterford Crossing
Nursing Home · Goshen, IN
CMS certification number155760
Contact & location
1332 Waterford CirGoshen, IN 46526
Elkhart County
- Phone
- (574) 534-3920
- ZIP code
- 46526 – all care providers
Facility details
- Certified beds
- 87
- Residents per day
- 72.9 (84% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Hancock Regional Hospital
- Chain
- Trilogy Health Services (123 facilities, avg 4.2★)
- Medicare certified since
- August 31, 2006
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.44 (state 3.68 · U.S. 3.86)
- Registered nurses (RN)
- 1.16 (state 0.67 · U.S. 0.69)
- Licensed practical nurses
- 0.58 (state 0.78 · U.S. 0.86)
- Nurse aides
- 2.70 (state 2.23 · U.S. 2.32)
- Weekend total
- 3.80 (state 3.24 · U.S. 3.42)
- Nursing staff turnover
- 27.4 (state 45.9 · U.S. 45.8)%
- RN turnover
- 16.7 (state 40.3 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- March 23, 2026
- Health deficiencies (last cycle)
- 2.0 (state 7.2 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 12 health · 10 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-23 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-03-30 |
| 2026-03-23 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-30 |
| 2024-12-18 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-02 |
| 2024-12-18 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-02 |
| 2024-12-18 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-02 |
| 2024-12-18 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-02 |
| 2024-12-18 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-02 |
| 2024-01-29 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-07 |
| 2024-01-29 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-07 |
| 2024-01-29 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-07 |
| 2024-01-29 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-07 |
| 2024-01-29 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-07 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Hancock Regional Hospital (organization) | 5%+ Direct Ownership Interest · 100% | |
| Offerle, Andrew (individual) | Administrator · NOT APPLICABLE | |
| Plantinga, Judy (individual) | Administrator · NOT APPLICABLE | |
| Trilogy Healthcare Holdings INC (organization) | Administrator · NOT APPLICABLE | |
| Barney, Leigh (individual) | Limited Partnership Interest · NOT APPLICABLE | |
| Davis, David (individual) | Limited Partnership Interest · NOT APPLICABLE | |
| Long, Steven (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Offerle, Andrew (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Plantinga, Judy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Trilogy Healthcare of Goshen, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Bond, Maria (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Clark, Timothy (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Daugherty, Joshua (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Felker, Dean (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Joyner, Sara (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Willard, Lacey (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Wilson, Roy (individual) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Waterford Crossing?
Waterford Crossing has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Indiana.
How many beds does Waterford Crossing have?
It has 87 certified beds and cares for about 73 residents per day.
Has Waterford Crossing been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Waterford Crossing?
It is part of Trilogy Health Services and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Waterford Crossing?
(574) 534-3920. The facility is located at 1332 Waterford Cir, Goshen, IN 46526.
Other nursing homes in Goshen
-
Restoracy of Goshen, the
Nursing Home · Goshen, IN · 48 beds
★★★★ -
Greencroft Healthcare
Nursing Home · Goshen, IN · 214 beds
★★ -
Majestic Care of Goshen
Nursing Home · Goshen, IN · 186 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.