Ripley Crossing
Nursing Home · Milan, IN
CMS certification number155730
Contact & location
1200 Whitlatch WayMilan, IN 47031
Ripley County
- Phone
- (812) 654-2231
- ZIP code
- 47031 – all care providers
Facility details
- Certified beds
- 100
- Residents per day
- 80.2 (80% occupied)
- Ownership
- Non profit - Other
- Legal name
- Major Hospital
- Chain
- Major Hospital (6 facilities, avg 2.6★)
- Medicare certified since
- May 5, 2004
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.64 (state 3.68 · U.S. 3.86)
- Registered nurses (RN)
- 0.70 (state 0.67 · U.S. 0.69)
- Licensed practical nurses
- 1.01 (state 0.78 · U.S. 0.86)
- Nurse aides
- 2.94 (state 2.23 · U.S. 2.32)
- Weekend total
- 4.11 (state 3.24 · U.S. 3.42)
- Nursing staff turnover
- 39.3 (state 45.9 · U.S. 45.8)%
- RN turnover
- 27.3 (state 40.3 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- December 16, 2025
- Health deficiencies (last cycle)
- 5.0 (state 7.2 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 24 health · 27 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-12-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-01-08 |
| 2025-12-16 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-09 |
| 2025-12-16 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-09 |
| 2025-12-16 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-08 |
| 2025-12-16 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-08 |
| 2025-03-10 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-31 |
| 2024-10-22 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-08 |
| 2024-10-22 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-08 |
| 2024-10-22 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-08 |
| 2024-09-23 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-13 |
| 2024-09-23 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-27 |
| 2024-08-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-08-12 |
| 2024-08-10 | Keep all essential equipment working safely. F0908 · Environmental Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-12 |
| 2024-06-05 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-20 |
| 2024-06-05 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-20 |
| 2023-08-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-09-15 |
| 2023-08-22 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-15 |
| 2023-08-22 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-15 |
| 2023-08-22 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-15 |
| 2023-08-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-15 |
| 2023-08-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-15 |
| 2023-08-22 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-15 |
| 2023-08-22 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-15 |
| 2023-08-22 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-15 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $14,265 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-08-10 | Fine | $14,265 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Claxton, Ryan (individual) | Administrator · NOT APPLICABLE | |
| DLR Investments, INC. (organization) | Administrator · NOT APPLICABLE | |
| Goodweather, LLC (organization) | Administrator · NOT APPLICABLE | |
| Johnson, Trina (individual) | Administrator · NOT APPLICABLE | |
| Ripley Crossing Health Services INC (organization) | Administrator · NOT APPLICABLE | |
| Coffin, John (individual) | Corporate Director · NOT APPLICABLE | |
| Sandman, Jan (individual) | Corporate Director · NOT APPLICABLE | |
| Claxton, Ryan (individual) | Corporate Officer · NOT APPLICABLE | |
| Claxton, Ryan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Goodman, Allen (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Johnson, Trina (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ripley Crossing Health Services INC (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Ripley Crossing?
Ripley Crossing has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Indiana.
How many beds does Ripley Crossing have?
It has 100 certified beds and cares for about 80 residents per day.
Has Ripley Crossing been fined?
Yes. CMS lists 1 penalty totaling $14,265 in the last three years.
Who owns Ripley Crossing?
It is part of Major Hospital and is classified as non profit - other. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Ripley Crossing?
(812) 654-2231. The facility is located at 1200 Whitlatch Way, Milan, IN 47031.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.