Willow Crossing Health & Rehabilitation Center

Nursing Home · Columbus, IN

CMS overall rating 2/5 Abuse citation Government - County

CMS certification number155535
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

3550 Central Ave
Columbus, IN 47203
Bartholomew County
Phone
(812) 379-9669
ZIP code
47203 – all care providers

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Facility details

Certified beds
112
Residents per day
102.3 (91% occupied)
Ownership
Government - County
Legal name
Witham Memorial Hospital
Medicare certified since
June 30, 1994
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.1
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 2.5
Quality measures★★★★★ 2/5
State avg 4.1
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.46 (state 3.68 · U.S. 3.86)
Registered nurses (RN)
0.57 (state 0.67 · U.S. 0.69)
Licensed practical nurses
0.57 (state 0.78 · U.S. 0.86)
Nurse aides
2.32 (state 2.23 · U.S. 2.32)
Weekend total
2.69 (state 3.24 · U.S. 3.42)
Nursing staff turnover
48.4 (state 45.9 · U.S. 45.8)%
RN turnover
42.9 (state 40.3 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
March 11, 2026
Health deficiencies (last cycle)
7.0 (state 7.2 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
26 health · 17 fire safety · includes actual harm
DateCitationSeverityStatus
2026-03-11 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-03-23
2026-03-11 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-23
2026-03-11 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-23
2026-03-11 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-23
2026-03-11 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-23
2026-02-19 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Past Non-Compliance
2026-02-19 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-23
2025-02-18 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-06
2025-02-18 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-06
2025-02-18 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-06
2025-02-18 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-06
2025-02-18 Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-06
2025-02-18 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-06
2024-08-28 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-16
2024-04-19 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-09
2024-04-19 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-09
2024-04-19 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-09
2024-04-19 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-01
2024-04-19 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-09
2024-04-19 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-09
2024-04-19 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-09
2024-04-19 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-09
2023-10-26 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-11-13
2023-10-26 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-13
2023-10-26 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-13
2023-10-06 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-18

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Witham Memorial Hospital (organization)5%+ Direct Ownership Interest · 100%
Magnolia Health Systems 65 LLC (organization)Administrator · NOT APPLICABLE
Magnolia Health Systems INC (organization)Administrator · NOT APPLICABLE
Miller, Alisha (individual)Administrator · NOT APPLICABLE
Paracha, Ibrar (individual)Administrator · NOT APPLICABLE
Sabra Health Care Limited Partnership (organization)Administrator · NOT APPLICABLE
Ward, Jonathan (individual)Administrator · NOT APPLICABLE
Bayston, Brett (individual)Corporate Director · NOT APPLICABLE
Brand, John (individual)Corporate Director · NOT APPLICABLE
Castetter, Andrea (individual)Corporate Director · NOT APPLICABLE
Hawkins, Claude (individual)Corporate Director · NOT APPLICABLE
Hornbecker, Michael (individual)Corporate Director · NOT APPLICABLE
Reagan, Julie (individual)Corporate Director · NOT APPLICABLE
Braverman, Kelly (individual)Corporate Officer · NOT APPLICABLE
Sellers, Daniel (individual)Corporate Officer · NOT APPLICABLE
Reed, Michael (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Magnolia Health Management Xi LLC (organization)Operational/managerial Control · NOT APPLICABLE
Miller, Alisha (individual)Operational/managerial Control · NOT APPLICABLE
Paracha, Ibrar (individual)Operational/managerial Control · NOT APPLICABLE
Reed, Stuart (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Willow Crossing Health & Rehabilitation Center?

Willow Crossing Health & Rehabilitation Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Indiana.

How many beds does Willow Crossing Health & Rehabilitation Center have?

It has 112 certified beds and cares for about 102 residents per day.

Has Willow Crossing Health & Rehabilitation Center been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Willow Crossing Health & Rehabilitation Center?

(812) 379-9669. The facility is located at 3550 Central Ave, Columbus, IN 47203.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.