Valley View Healthcare Center

Nursing Home · Elkhart, IN

CMS overall rating 1/5 For profit - Limited Liability company

CMS certification number155496

Contact & location

333 W Mishawaka RD
Elkhart, IN 46517
Elkhart County
Phone
(574) 293-1550
ZIP code
46517 – all care providers

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Facility details

Certified beds
94
Residents per day
77.1 (82% occupied)
Ownership
For profit - Limited Liability company
Legal name
Hancock Regional Hospital
Chain
Communicare Health (110 facilities, avg 3.2★)
Medicare certified since
August 11, 1993
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.1
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 2.5
Quality measures★★★★★ 4/5
State avg 4.1
Long-stay quality★★★★★ 4/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.32 (state 3.68 · U.S. 3.86)
Registered nurses (RN)
0.50 (state 0.67 · U.S. 0.69)
Licensed practical nurses
0.68 (state 0.78 · U.S. 0.86)
Nurse aides
2.14 (state 2.23 · U.S. 2.32)
Weekend total
3.07 (state 3.24 · U.S. 3.42)
Nursing staff turnover
59.0 (state 45.9 · U.S. 45.8)%
RN turnover
70.0 (state 40.3 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
March 28, 2025
Health deficiencies (last cycle)
12.0 (state 7.2 · U.S. 9.3)
From complaints
9
Citations on record (3 years)
46 health · 34 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-06-02 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-26
2026-02-09 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2026-02-19
2026-02-09 Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770 · Administration Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-02-19
2025-05-21 Provide care by qualified persons according to each resident's written plan of care.
F0659 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-03-28 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-04-28
2025-03-28 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-28
2025-03-28 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-28
2025-03-28 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-28
2025-03-28 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-28
2025-03-28 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-28
2025-03-28 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-28
2025-03-28 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-28
2025-03-28 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-28
2025-01-29 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-21
2025-01-29 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-21
2025-01-29 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-21
2025-01-29 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-21
2024-04-24 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-05-15
2024-04-24 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-15
2024-04-24 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-15
2024-04-24 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-15
2024-04-24 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-15
2024-04-24 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-15
2024-04-24 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-15
2024-04-24 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-15
2024-04-24 Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
F0800 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-15
2023-11-01 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-23
2023-03-14 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-04-06
2023-03-14 Ensure residents have reasonable access to and privacy in their use of communication methods.
F0576 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-04-06
2023-03-14 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-04-06
2023-03-14 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-04-06
2023-03-14 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-04-06
2023-03-14 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-04-06
2023-03-14 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-04-06
2023-03-14 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-04-06
2023-03-14 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-04-06
2023-03-14 Assess the resident when there is a significant change in condition
F0637 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-04-06
2023-03-14 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-04-06
2023-03-14 Plan the resident's discharge to meet the resident's goals and needs.
F0660 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-04-06
2023-03-14 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-04-06
2023-03-14 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-04-06
2023-03-14 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-04-06
2023-03-14 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-04-06
2023-03-14 Provide care or services that was trauma informed and/or culturally competent.
F0699 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-04-06
2023-03-14 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-04-06
2023-03-14 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-04-06

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $284,560 in fines.

DateTypeAmount
2026-02-09Fine$284,560

Ownership & management

NameRoleSince
Hancock Regional Hospital (organization)5%+ Direct Ownership Interest · 100%
Hancock Regional Hospital (organization)Administrator · NOT APPLICABLE
Mishawaka MGT Co LLC (organization)Administrator · NOT APPLICABLE
Omega Healthcare Investors INC (organization)Administrator · NOT APPLICABLE
Omg in Mstr Lsco LLC (organization)Administrator · NOT APPLICABLE
Shirley, Olivia (individual)Administrator · NOT APPLICABLE
Siddiqi, Israr (individual)Administrator · NOT APPLICABLE
Bond, Maria (individual)Corporate Director · NOT APPLICABLE
Clark, Timothy (individual)Corporate Director · NOT APPLICABLE
Daugherty, Joshua (individual)Corporate Director · NOT APPLICABLE
Felker, Dean (individual)Corporate Director · NOT APPLICABLE
Joyner, Sara (individual)Corporate Director · NOT APPLICABLE
Wilson, Roy (individual)Corporate Director · NOT APPLICABLE
Long, Steven (individual)Corporate Officer · NOT APPLICABLE
Bond, Maria (individual)Managing Control - Governing Body · NOT APPLICABLE
Clark, Timothy (individual)Managing Control - Governing Body · NOT APPLICABLE
Daugherty, Joshua (individual)Managing Control - Governing Body · NOT APPLICABLE
Felker, Dean (individual)Managing Control - Governing Body · NOT APPLICABLE
Joyner, Sara (individual)Managing Control - Governing Body · NOT APPLICABLE
Willard, Lacey (individual)Managing Control - Governing Body · NOT APPLICABLE
Wilson, Roy (individual)Managing Control - Governing Body · NOT APPLICABLE
Long, Steven (individual)Operational/managerial Control · NOT APPLICABLE
Mishawaka MGT Co LLC (organization)Operational/managerial Control · NOT APPLICABLE
Odenthal, Richard (individual)Operational/managerial Control · NOT APPLICABLE
Shirley, Olivia (individual)Operational/managerial Control · NOT APPLICABLE
Siddiqi, Israr (individual)Operational/managerial Control · NOT APPLICABLE
Bond, Maria (individual)Trustee Of The Snf · NOT APPLICABLE
Clark, Timothy (individual)Trustee Of The Snf · NOT APPLICABLE
Daugherty, Joshua (individual)Trustee Of The Snf · NOT APPLICABLE
Felker, Dean (individual)Trustee Of The Snf · NOT APPLICABLE
Joyner, Sara (individual)Trustee Of The Snf · NOT APPLICABLE
Willard, Lacey (individual)Trustee Of The Snf · NOT APPLICABLE
Wilson, Roy (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Valley View Healthcare Center?

Valley View Healthcare Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Indiana.

How many beds does Valley View Healthcare Center have?

It has 94 certified beds and cares for about 77 residents per day.

Has Valley View Healthcare Center been fined?

Yes. CMS lists 1 penalty totaling $284,560 in the last three years.

Who owns Valley View Healthcare Center?

It is part of Communicare Health and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Valley View Healthcare Center?

(574) 293-1550. The facility is located at 333 W Mishawaka RD, Elkhart, IN 46517.

Other nursing homes in Elkhart

Compare all nursing homes in Elkhart, IN →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.