Northern Lakes Nursing and Rehabilitation Center

Nursing Home · Angola, IN

CMS overall rating 1/5 Government - Hospital district

CMS certification number155449

Contact & location

516 N Williams ST
Angola, IN 46703
Steuben County
Phone
(260) 665-9467
ZIP code
46703 – all care providers

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Facility details

Certified beds
99
Residents per day
82.5 (83% occupied)
Ownership
Government - Hospital district
Legal name
Pulaski Memorial Hospital
Medicare certified since
July 1, 1992
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.1
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 2.5
Quality measures★★★★★ 4/5
State avg 4.1
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.39 (state 3.68 · U.S. 3.86)
Registered nurses (RN)
0.60 (state 0.67 · U.S. 0.69)
Licensed practical nurses
0.57 (state 0.78 · U.S. 0.86)
Nurse aides
2.21 (state 2.23 · U.S. 2.32)
Weekend total
2.96 (state 3.24 · U.S. 3.42)
Nursing staff turnover
38.1 (state 45.9 · U.S. 45.8)%
RN turnover
27.3 (state 40.3 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
December 4, 2025
Health deficiencies (last cycle)
6.0 (state 7.2 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
12 health · 6 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-12-04 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-01-02
2025-12-04 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-02
2025-12-04 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-02
2025-12-04 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-02
2025-09-17 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-10-10
2025-09-17 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-10-10
2024-12-10 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-08
2024-12-10 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-08
2024-12-10 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-08
2024-12-10 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-08
2023-12-11 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-04
2023-12-11 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-04

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $174,525 in fines.

DateTypeAmount
2025-09-17Fine$174,525

Ownership & management

NameRoleSince
Malott, Gregg (individual)Corporate Director · NOT APPLICABLE
Angola Healthcare LLC (organization)Operational/managerial Control · NOT APPLICABLE
Malott, Gregg (individual)Operational/managerial Control · NOT APPLICABLE
Pulaski Memorial Hospital (organization)Operational/managerial Control · NOT APPLICABLE
Crover, Donna (individual)W-2 Managing Employee · NOT APPLICABLE
Smallman, Dee Anna (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Northern Lakes Nursing and Rehabilitation Center?

Northern Lakes Nursing and Rehabilitation Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Indiana.

How many beds does Northern Lakes Nursing and Rehabilitation Center have?

It has 99 certified beds and cares for about 83 residents per day.

Has Northern Lakes Nursing and Rehabilitation Center been fined?

Yes. CMS lists 1 penalty totaling $174,525 in the last three years.

What is the phone number of Northern Lakes Nursing and Rehabilitation Center?

(260) 665-9467. The facility is located at 516 N Williams ST, Angola, IN 46703.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.