Paoli Health and Living Community

Nursing Home · Paoli, IN

CMS overall rating 1/5 Government - County

CMS certification number155333

Contact & location

559 W Longest ST
Paoli, IN 47454
Orange County
Phone
(812) 723-2595
ZIP code
47454 – all care providers

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Facility details

Certified beds
109
Residents per day
81.1 (74% occupied)
Ownership
Government - County
Legal name
Riverview Hospital
Chain
Cardon & Associates (19 facilities, avg 3.7★)
Medicare certified since
June 12, 1989
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.1
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 2.5
Quality measures★★★★★ 4/5
State avg 4.1
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.26 (state 3.68 · U.S. 3.86)
Registered nurses (RN)
0.56 (state 0.67 · U.S. 0.69)
Licensed practical nurses
0.79 (state 0.78 · U.S. 0.86)
Nurse aides
1.91 (state 2.23 · U.S. 2.32)
Weekend total
2.68 (state 3.24 · U.S. 3.42)
Nursing staff turnover
58.0 (state 45.9 · U.S. 45.8)%
RN turnover
30.0 (state 40.3 · U.S. 42.9)%
Administrators who left
3 in the last year

Inspections

Last standard inspection
April 11, 2025
Health deficiencies (last cycle)
13.0 (state 7.2 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
28 health · 20 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-01-15 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-02-02
2026-01-15 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-02
2026-01-15 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-02
2025-04-11 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-07
2025-04-11 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-07
2025-04-11 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-07
2025-04-11 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-07
2025-04-11 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-07
2025-04-11 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-07
2025-04-11 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-07
2025-04-11 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-07
2025-04-11 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-07
2025-04-11 Provide behavior health training consistent with the requirements and as determined by a facility assessment.
F0949 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-07
2025-01-24 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-12-21
2025-01-24 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-12-27
2025-01-24 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-25
2024-06-11 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-28
2024-04-16 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-29
2024-02-13 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-01
2024-02-13 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-01
2024-02-13 Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
F0728 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-01
2024-02-13 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-01
2024-02-13 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-01
2024-02-13 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-01
2024-02-13 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-01
2024-02-13 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-01
2022-03-30 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-04-25
2022-03-30 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-04-25

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $28,138 in fines.

DateTypeAmount
2025-01-24Fine$14,069
2025-01-24Fine$14,069

Ownership & management

NameRoleSince
Riverview Hospital (organization)5%+ Direct Ownership Interest · 100%
German American Bank (organization)5%+ Mortgage Interest · NOT APPLICABLE
Ankura Consulting Group LLC (organization)Administrator · NOT APPLICABLE
Balla, Matthew (individual)Administrator · NOT APPLICABLE
Bradley & Associates INC (organization)Administrator · NOT APPLICABLE
Cardon and Associates INC (organization)Administrator · NOT APPLICABLE
Cardon Management Company LLC (organization)Administrator · NOT APPLICABLE
Cattell, Zachary (individual)Administrator · NOT APPLICABLE
Cole Marketing Communications INC (organization)Administrator · NOT APPLICABLE
Emerson, Mark (individual)Administrator · NOT APPLICABLE
Fauth, Kendra (individual)Administrator · NOT APPLICABLE
Forvis Mazars LLP (organization)Administrator · NOT APPLICABLE
Friend, Jayna (individual)Administrator · NOT APPLICABLE
German American Bank (organization)Administrator · NOT APPLICABLE
Gormal, Gregg (individual)Administrator · NOT APPLICABLE
Haug, Amy (individual)Administrator · NOT APPLICABLE
Healthdrive Podiatry Group PA (organization)Administrator · NOT APPLICABLE
Heart of Cardon LLC (organization)Administrator · NOT APPLICABLE
Jeffrey L Morer Od PC (organization)Administrator · NOT APPLICABLE
Lacy Beyl & Company INC (organization)Administrator · NOT APPLICABLE
Lifespan Therapy LLC (organization)Administrator · NOT APPLICABLE
Lopez, Jose (individual)Administrator · NOT APPLICABLE
Lopossa, Lynn (individual)Administrator · NOT APPLICABLE
McClelland, Thomas (individual)Administrator · NOT APPLICABLE
McGraw, Lindie (individual)Administrator · NOT APPLICABLE
McIntosh, Eric (individual)Administrator · NOT APPLICABLE
Med-Pass Incorporated (organization)Administrator · NOT APPLICABLE
Miller, Sonya (individual)Administrator · NOT APPLICABLE
Mobile Audiology Associates PC (organization)Administrator · NOT APPLICABLE
Moser Consulting Incorporated (organization)Administrator · NOT APPLICABLE
Paoli H&L Property LLC (organization)Administrator · NOT APPLICABLE
Respiratory Partners INC (organization)Administrator · NOT APPLICABLE
Spencer, Leaann (individual)Administrator · NOT APPLICABLE
Tackett, Tiffany (individual)Administrator · NOT APPLICABLE
Third Eye Health INC (organization)Administrator · NOT APPLICABLE
Vohra Wound Physicians of the West PC (organization)Administrator · NOT APPLICABLE
Vox Global LLC (organization)Administrator · NOT APPLICABLE
Friend, Jayna (individual)Corporate Officer · NOT APPLICABLE
Hyatt, David (individual)Corporate Officer · NOT APPLICABLE
Balla, Matthew (individual)Managing Control - Governing Body · NOT APPLICABLE
Cattell, Zachary (individual)Managing Control - Governing Body · NOT APPLICABLE
Fauth, Kendra (individual)Managing Control - Governing Body · NOT APPLICABLE
Gormal, Gregg (individual)Managing Control - Governing Body · NOT APPLICABLE
Haug, Amy (individual)Managing Control - Governing Body · NOT APPLICABLE
Lopossa, Lynn (individual)Managing Control - Governing Body · NOT APPLICABLE
McClelland, Thomas (individual)Managing Control - Governing Body · NOT APPLICABLE
McGraw, Lindie (individual)Managing Control - Governing Body · NOT APPLICABLE
Spencer, Leaann (individual)Managing Control - Governing Body · NOT APPLICABLE
Tackett, Tiffany (individual)Managing Control - Governing Body · NOT APPLICABLE
Balla, Matthew (individual)Operational/managerial Control · NOT APPLICABLE
Cardon and Associates INC (organization)Operational/managerial Control · NOT APPLICABLE
Cardon Management Company LLC (organization)Operational/managerial Control · NOT APPLICABLE
Cattell, Zachary (individual)Operational/managerial Control · NOT APPLICABLE
Emerson, Mark (individual)Operational/managerial Control · NOT APPLICABLE
Fauth, Kendra (individual)Operational/managerial Control · NOT APPLICABLE
Friend, Jayna (individual)Operational/managerial Control · NOT APPLICABLE
Gormal, Gregg (individual)Operational/managerial Control · NOT APPLICABLE
Haug, Amy (individual)Operational/managerial Control · NOT APPLICABLE
Hyatt, David (individual)Operational/managerial Control · NOT APPLICABLE
Lopez, Jose (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Paoli Health and Living Community?

Paoli Health and Living Community has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Indiana.

How many beds does Paoli Health and Living Community have?

It has 109 certified beds and cares for about 81 residents per day.

Has Paoli Health and Living Community been fined?

Yes. CMS lists 2 penalties totaling $28,138 in the last three years.

Who owns Paoli Health and Living Community?

It is part of Cardon & Associates and is classified as government - county. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Paoli Health and Living Community?

(812) 723-2595. The facility is located at 559 W Longest ST, Paoli, IN 47454.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.