Woodlands the

Nursing Home · Muncie, IN

CMS overall rating 2/5 For profit - Corporation

CMS certification number155229

Contact & location

3820 W Jackson ST
Muncie, IN 47304
Delaware County
Phone
(765) 289-3451
ZIP code
47304 – all care providers

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Facility details

Certified beds
108
Residents per day
72.5 (67% occupied)
Ownership
For profit - Corporation
Legal name
Hendricks County Hospital
Chain
Life Care Centers of America (194 facilities, avg 3.4★)
Medicare certified since
December 1, 1983
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.1
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 2.5
Quality measures★★★★★ 4/5
State avg 4.1
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.47 (state 3.68 · U.S. 3.86)
Registered nurses (RN)
0.65 (state 0.67 · U.S. 0.69)
Licensed practical nurses
0.69 (state 0.78 · U.S. 0.86)
Nurse aides
2.13 (state 2.23 · U.S. 2.32)
Weekend total
3.16 (state 3.24 · U.S. 3.42)
Nursing staff turnover
44.4 (state 45.9 · U.S. 45.8)%
RN turnover
40.0 (state 40.3 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
March 7, 2025
Health deficiencies (last cycle)
7.0 (state 7.2 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
29 health · 29 fire safety
DateCitationSeverityStatus
2025-05-07 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-02
2025-04-01 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-08
2025-04-01 Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
F0603 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-08
2025-03-07 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-04-08
2025-03-07 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-04-08
2025-03-07 Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
F0568 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-08
2025-03-07 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-08
2025-03-07 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-08
2025-03-07 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-08
2025-03-07 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2025-04-08
2025-02-06 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-04-08
2025-02-06 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-15
2024-05-16 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-04
2024-02-23 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-23
2024-02-23 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-23
2024-02-23 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-23
2024-02-23 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-23
2024-02-23 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-23
2024-02-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-23
2024-02-23 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-23
2024-02-23 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-23
2023-11-03 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-17
2023-08-24 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-24 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-01-30 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-03-03
2023-01-30 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-03-03
2023-01-30 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-03-03
2023-01-30 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-03-03
2023-01-30 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-03-03

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Hendricks County Hospital (organization)Administrator · NOT APPLICABLE
Hiltz, Jeffrey (individual)Administrator · NOT APPLICABLE
Life Care Centers of America, INC. (organization)Administrator · NOT APPLICABLE
Muncie Medical Investors Limited Partnership (organization)Administrator · NOT APPLICABLE
Preston, Forrest (individual)Administrator · NOT APPLICABLE
Spaugh, Kevin (individual)Administrator · NOT APPLICABLE
Fenoughty, Deanna (individual)Corporate Officer · NOT APPLICABLE
Engels, Erin (individual)Managing Control - Governing Body · NOT APPLICABLE
Gentry, Mark (individual)Managing Control - Governing Body · NOT APPLICABLE
Starkey, Tyler (individual)Managing Control - Governing Body · NOT APPLICABLE
Waite, John (individual)Managing Control - Governing Body · NOT APPLICABLE
Whicker, Timothy (individual)Managing Control - Governing Body · NOT APPLICABLE
Fenoughty, Deanna (individual)Operational/managerial Control · NOT APPLICABLE
Fletcher, Todd (individual)Operational/managerial Control · NOT APPLICABLE
Henry, Terry (individual)Operational/managerial Control · NOT APPLICABLE
Hiltz, Jeffrey (individual)Operational/managerial Control · NOT APPLICABLE
Lay, Lisa (individual)Operational/managerial Control · NOT APPLICABLE
Life Care Centers of America, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Muncie Medical Investors Limited Partnership (organization)Operational/managerial Control · NOT APPLICABLE
Preston, Aubrey (individual)Operational/managerial Control · NOT APPLICABLE
Preston, Forrest (individual)Operational/managerial Control · NOT APPLICABLE
Spaugh, Kevin (individual)Operational/managerial Control · NOT APPLICABLE
Swanker, Richard (individual)Operational/managerial Control · NOT APPLICABLE
Thurmond, Joan (individual)Operational/managerial Control · NOT APPLICABLE
Ziegler, James (individual)Operational/managerial Control · NOT APPLICABLE
Engels, Erin (individual)Trustee Of The Snf · NOT APPLICABLE
Gentry, Mark (individual)Trustee Of The Snf · NOT APPLICABLE
Starkey, Tyler (individual)Trustee Of The Snf · NOT APPLICABLE
Waite, John (individual)Trustee Of The Snf · NOT APPLICABLE
Whicker, Timothy (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Woodlands the?

Woodlands the has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Indiana.

How many beds does Woodlands the have?

It has 108 certified beds and cares for about 73 residents per day.

Has Woodlands the been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Woodlands the?

It is part of Life Care Centers of America and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Woodlands the?

(765) 289-3451. The facility is located at 3820 W Jackson ST, Muncie, IN 47304.

Other nursing homes in Muncie

Compare all nursing homes in Muncie, IN →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.