Carmel Health & Living Community
Nursing Home · Carmel, IN
CMS certification number155181
Contact & location
118 Medical DRCarmel, IN 46032
Hamilton County
- Phone
- (317) 844-4211
- ZIP code
- 46032 – all care providers
Facility details
- Certified beds
- 188
- Residents per day
- 138.9 (74% occupied)
- Ownership
- Government - County
- Legal name
- Riverview Hospital
- Chain
- Cardon & Associates (19 facilities, avg 3.7★)
- Medicare certified since
- April 24, 1978
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.64 (state 3.68 · U.S. 3.86)
- Registered nurses (RN)
- 0.47 (state 0.67 · U.S. 0.69)
- Licensed practical nurses
- 1.16 (state 0.78 · U.S. 0.86)
- Nurse aides
- 2.01 (state 2.23 · U.S. 2.32)
- Weekend total
- 3.15 (state 3.24 · U.S. 3.42)
- Nursing staff turnover
- 69.8 (state 45.9 · U.S. 45.8)%
- RN turnover
- 60.7 (state 40.3 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- September 25, 2025
- Health deficiencies (last cycle)
- 9.0 (state 7.2 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 30 health · 17 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-11-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-12-05 |
| 2025-09-25 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
G Actual harm |
Corrected 2025-10-24 |
| 2025-09-25 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-24 |
| 2025-09-25 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-24 |
| 2025-09-25 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-24 |
| 2025-09-25 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-24 |
| 2025-09-25 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-24 |
| 2025-09-25 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-24 |
| 2025-09-25 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-24 |
| 2025-01-08 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-24 |
| 2024-11-04 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-22 |
| 2024-11-04 | Ensure residents have reasonable access to and privacy in their use of communication methods. F0576 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-22 |
| 2024-11-04 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-22 |
| 2024-11-04 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-22 |
| 2024-11-04 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-22 |
| 2024-11-04 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-22 |
| 2024-11-04 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-22 |
| 2024-11-04 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-22 |
| 2024-11-04 | Provide or obtain dental services for each resident. F0791 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-22 |
| 2024-11-04 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-22 |
| 2024-11-04 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-22 |
| 2024-03-01 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-15 |
| 2024-03-01 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-15 |
| 2023-10-27 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-10 |
| 2023-10-27 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-10 |
| 2023-10-27 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-10 |
| 2023-10-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-10 |
| 2023-10-27 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-10 |
| 2023-10-27 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-10 |
| 2023-10-27 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-10 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $14,015 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-11-13 | Fine | $14,015 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Riverview Hospital (organization) | 5%+ Direct Ownership Interest · 100% | |
| Orix Real Estate Capital LLC (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Ankura Consulting Group LLC (organization) | Administrator · NOT APPLICABLE | |
| Balla, Matthew (individual) | Administrator · NOT APPLICABLE | |
| Brackman, Kathryn (individual) | Administrator · NOT APPLICABLE | |
| Bradley & Associates INC (organization) | Administrator · NOT APPLICABLE | |
| Cardon and Associates INC (organization) | Administrator · NOT APPLICABLE | |
| Cardon Management Company LLC (organization) | Administrator · NOT APPLICABLE | |
| Carmel H&L Property LLC (organization) | Administrator · NOT APPLICABLE | |
| Cattell, Zachary (individual) | Administrator · NOT APPLICABLE | |
| Cole Marketing Communications INC (organization) | Administrator · NOT APPLICABLE | |
| Fauth, Kendra (individual) | Administrator · NOT APPLICABLE | |
| Forvis Mazars LLP (organization) | Administrator · NOT APPLICABLE | |
| Friend, Jayna (individual) | Administrator · NOT APPLICABLE | |
| Gormal, Gregg (individual) | Administrator · NOT APPLICABLE | |
| Haug, Amy (individual) | Administrator · NOT APPLICABLE | |
| Healthdrive Podiatry Group PA (organization) | Administrator · NOT APPLICABLE | |
| Heart of Cardon LLC (organization) | Administrator · NOT APPLICABLE | |
| Holliday, Alyssa (individual) | Administrator · NOT APPLICABLE | |
| Isd Renal INC (organization) | Administrator · NOT APPLICABLE | |
| Jeffrey L Morer Od PC (organization) | Administrator · NOT APPLICABLE | |
| Karner, Jim (individual) | Administrator · NOT APPLICABLE | |
| Lacy Beyl & Company INC (organization) | Administrator · NOT APPLICABLE | |
| Lifespan Therapy LLC (organization) | Administrator · NOT APPLICABLE | |
| Lopossa, Lynn (individual) | Administrator · NOT APPLICABLE | |
| McClelland, Thomas (individual) | Administrator · NOT APPLICABLE | |
| McIntosh, Eric (individual) | Administrator · NOT APPLICABLE | |
| Med-Pass Incorporated (organization) | Administrator · NOT APPLICABLE | |
| Mobile Audiology Associates PC (organization) | Administrator · NOT APPLICABLE | |
| Moser Consulting Incorporated (organization) | Administrator · NOT APPLICABLE | |
| Mtafu, Anke (individual) | Administrator · NOT APPLICABLE | |
| Orix Real Estate Capital LLC (organization) | Administrator · NOT APPLICABLE | |
| Paracha, Ibrar (individual) | Administrator · NOT APPLICABLE | |
| Proactive Clinical Partners (organization) | Administrator · NOT APPLICABLE | |
| Respiratory Partners INC (organization) | Administrator · NOT APPLICABLE | |
| Restup, LLC (organization) | Administrator · NOT APPLICABLE | |
| Spencer, Leaann (individual) | Administrator · NOT APPLICABLE | |
| Third Eye Health INC (organization) | Administrator · NOT APPLICABLE | |
| Vohra Wound Physicians of the West PC (organization) | Administrator · NOT APPLICABLE | |
| Vox Global LLC (organization) | Administrator · NOT APPLICABLE | |
| Friend, Jayna (individual) | Corporate Officer · NOT APPLICABLE | |
| Headley, Kathy (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Moore, Daniel (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Moore, David (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Moore, Stephen (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Balla, Matthew (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Cattell, Zachary (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Fauth, Kendra (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Gormal, Gregg (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Haug, Amy (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Holliday, Alyssa (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Hyatt, David (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Lopossa, Lynn (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| McClelland, Thomas (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Spencer, Leaann (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Balla, Matthew (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Cardon and Associates INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Cardon Management Company LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Cattell, Zachary (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Fauth, Kendra (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Carmel Health & Living Community?
Carmel Health & Living Community has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Indiana.
How many beds does Carmel Health & Living Community have?
It has 188 certified beds and cares for about 139 residents per day.
Has Carmel Health & Living Community been fined?
Yes. CMS lists 1 penalty totaling $14,015 in the last three years.
Who owns Carmel Health & Living Community?
It is part of Cardon & Associates and is classified as government - county. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Carmel Health & Living Community?
(317) 844-4211. The facility is located at 118 Medical DR, Carmel, IN 46032.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.