Mason Health Care Center

Nursing Home · Warsaw, IN

CMS overall rating 1/5 Non profit - Corporation

CMS certification number155003

Contact & location

900 Provident Drive
Warsaw, IN 46580
Kosciusko County
Phone
(574) 371-2500
ZIP code
46580 – all care providers

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Facility details

Certified beds
105
Residents per day
82.9 (79% occupied)
Ownership
Non profit - Corporation
Legal name
Riverview Hospital
Chain
TLC Management (20 facilities, avg 3.8★)
Medicare certified since
September 1, 1977
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.1
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 2.5
Quality measures★★★★★ 4/5
State avg 4.1
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.13 (state 3.68 · U.S. 3.86)
Registered nurses (RN)
0.63 (state 0.67 · U.S. 0.69)
Licensed practical nurses
0.51 (state 0.78 · U.S. 0.86)
Nurse aides
1.98 (state 2.23 · U.S. 2.32)
Weekend total
2.59 (state 3.24 · U.S. 3.42)
Nursing staff turnover
44.3 (state 45.9 · U.S. 45.8)%
RN turnover
50.0 (state 40.3 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 26, 2025
Health deficiencies (last cycle)
13.0 (state 7.2 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
32 health · 28 fire safety
DateCitationSeverityStatus
2026-03-09 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-26
2026-03-09 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-26
2025-08-26 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-09-26
2025-08-26 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-26
2025-08-26 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-26
2025-08-26 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-26
2025-08-26 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-26
2025-08-26 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-26
2025-08-26 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-26
2025-08-26 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-26
2025-08-26 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-26
2025-08-26 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-26
2025-08-26 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-26
2025-06-17 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-04
2025-03-05 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-21
2024-08-30 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-09-26
2024-08-30 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-26
2024-08-30 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-26
2024-08-30 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-26
2024-08-30 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-26
2024-08-30 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-26
2023-12-28 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-01-30
2023-12-28 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-30
2023-09-22 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-10-31
2023-09-22 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-31
2023-09-22 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-31
2023-09-22 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-31
2023-09-22 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-31
2023-09-22 Provide appropriate foot care.
F0687 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-31
2023-09-22 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-31
2023-09-22 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-31
2023-09-22 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-31

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Riverview Hospital (organization)5%+ Direct Ownership Interest · 100%
Brooks, Rukiya (individual)Administrator · NOT APPLICABLE
Kaplanis, Paul (individual)Administrator · NOT APPLICABLE
Mason Healthcare Operations Company (organization)Administrator · NOT APPLICABLE
Tender Loving Care Management INC (organization)Administrator · NOT APPLICABLE
Warsaw Health Care Management LLC (organization)Administrator · NOT APPLICABLE
Friend, Jayna (individual)Corporate Officer · NOT APPLICABLE
Hyatt, David (individual)Corporate Officer · NOT APPLICABLE
Gibson, Cullen (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Ott, Dwight (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Ott, Gary (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Ott, Ryan (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Brooks, Rukiya (individual)Operational/managerial Control · NOT APPLICABLE
Kaplanis, Paul (individual)Operational/managerial Control · NOT APPLICABLE
Mason Healthcare Operations Company (organization)Operational/managerial Control · NOT APPLICABLE
Tender Loving Care Management INC (organization)Operational/managerial Control · NOT APPLICABLE
Ott Family Trust (organization)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Mason Health Care Center?

Mason Health Care Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Indiana.

How many beds does Mason Health Care Center have?

It has 105 certified beds and cares for about 83 residents per day.

Has Mason Health Care Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Mason Health Care Center?

It is part of TLC Management and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Mason Health Care Center?

(574) 371-2500. The facility is located at 900 Provident Drive, Warsaw, IN 46580.

Other nursing homes in Warsaw

Compare all nursing homes in Warsaw, IN →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.