Heritage Square

Nursing Home · Dixon, IL

CMS overall rating 4/5 Non profit - Other

CMS certification number14A357

Contact & location

620 North Ottawa Avenue
Dixon, IL 61021
Lee County
Phone
(815) 288-2251
ZIP code
61021 – all care providers

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Facility details

Certified beds
27
Residents per day
23.1 (86% occupied)
Ownership
Non profit - Other
Legal name
Legal Business Name Not Available
Medicare certified since
November 9, 1984
Participates in
Medicaid
Continuing care
Part of a continuing care retirement community
Council
Both council

CMS star ratings

Overall★★★★★ 4/5
State avg 2.5
Health inspections★★★★★ 5/5
State avg 2.7
Staffing★★★★★ 5/5
State avg 2.1
Quality measures★★★★★ 1/5
State avg 3.0
Long-stay quality★★★★★ 1/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
6.85 (state 3.45 · U.S. 3.86)
Registered nurses (RN)
1.00 (state 0.72 · U.S. 0.69)
Licensed practical nurses
1.33 (state 0.64 · U.S. 0.86)
Nurse aides
4.53 (state 2.09 · U.S. 2.32)
Weekend total
5.89 (state 3.08 · U.S. 3.42)
Nursing staff turnover
32.6 (state 44.5 · U.S. 45.8)%
RN turnover
44.4 (state 41.8 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
September 24, 2025
Health deficiencies (last cycle)
1.0 (state 12.5 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
11 health · 15 fire safety
DateCitationSeverityStatus
2025-09-24 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-10-07
2024-07-10 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-07-19
2024-07-10 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-19
2024-07-10 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-19
2024-07-10 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-19
2024-07-10 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-19
2024-07-10 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
F0851 · Administration Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2024-07-19
2023-09-14 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-20
2023-09-14 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-20
2023-09-14 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-20
2023-09-14 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-20

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Ownership Data Not Available

Frequently asked questions

What is the rating of Heritage Square?

Heritage Square has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.

How many beds does Heritage Square have?

It has 27 certified beds and cares for about 23 residents per day.

Has Heritage Square been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Heritage Square?

(815) 288-2251. The facility is located at 620 North Ottawa Avenue, Dixon, IL 61021.

Other nursing homes in Dixon

Compare all nursing homes in Dixon, IL →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.