Arc at Hickory Point

Nursing Home · Forsyth, IL

CMS overall rating 1/5 For profit - Corporation

CMS certification number146148

Contact & location

565 West Marion Avenue
Forsyth, IL 62535
Macon County
Phone
(217) 872-1122
ZIP code
62535 – all care providers

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Facility details

Certified beds
64
Residents per day
59.4 (93% occupied)
Ownership
For profit - Corporation
Legal name
Arc at Hickory Point LLC
Chain
Arcadia Care (25 facilities, avg 1.3★)
Medicare certified since
September 22, 2011
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.5
Health inspections★★★★★ 1/5
State avg 2.7
Staffing★★★★★ 2/5
State avg 2.1
Quality measures★★★★★ 2/5
State avg 3.0
Long-stay quality★★★★★ 1/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.50 (state 3.45 · U.S. 3.86)
Registered nurses (RN)
0.30 (state 0.72 · U.S. 0.69)
Licensed practical nurses
1.43 (state 0.64 · U.S. 0.86)
Nurse aides
2.77 (state 2.09 · U.S. 2.32)
Weekend total
4.06 (state 3.08 · U.S. 3.42)
Nursing staff turnover
72.5 (state 44.5 · U.S. 45.8)%
RN turnover
80.0 (state 41.8 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
March 4, 2026
Health deficiencies (last cycle)
24.0 (state 12.5 · U.S. 9.3)
From complaints
12
Citations on record (3 years)
46 health · 4 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-06-18 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-19
2026-03-04 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-03-05
2026-03-04 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2026-04-25
2026-03-04 Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
F0577 · Resident Rights Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-03-05
2026-03-04 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-04-17
2026-03-04 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-04-17
2026-03-04 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-03-05
2026-03-04 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-04-17
2026-03-04 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-05
2026-03-04 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-17
2026-03-04 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-05
2026-03-04 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-17
2026-03-04 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-05
2026-03-04 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-05
2026-03-04 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-05
2026-03-04 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-17
2026-02-17 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2026-04-25
2026-01-15 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-04-25
2026-01-15 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-01-16
2026-01-15 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-17
2026-01-15 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-17
2025-10-14 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-10-15
2025-10-14 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-10-15
2025-09-18 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-19
2025-09-03 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-10-15
2025-05-08 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-05-09
2025-05-08 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-09
2025-04-17 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2025-05-09
2025-04-17 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2025-05-08
2025-04-17 Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
F0882 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-05-08
2025-04-17 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-08
2025-04-17 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-08
2025-04-17 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-09
2025-04-17 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-08
2025-02-26 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-02-27
2024-12-07 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-19
2024-09-12 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-09-25
2024-09-12 Develop, implement, and/or maintain an effective training program for all new and existing staff members.
F0940 · Administration Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-09-25
2024-09-12 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-09-25
2024-09-12 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-25
2024-05-17 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-05-31
2024-05-17 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-31
2024-05-17 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-31
2024-03-21 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-05
2024-03-21 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-05
2024-02-14 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-03-01

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

6 penalties in the last three years, including $332,261 in fines.

DateTypeAmount
2026-01-15Payment Denial67 days payment denial
2026-01-15Fine$116,380
2025-09-03Payment Denial14 days payment denial
2025-09-03Fine$47,655
2025-02-26Fine$12,438
2024-09-12Fine$155,788

Ownership & management

NameRoleSince
565 W. Marion Avenue, LLC (organization)Administrator · NOT APPLICABLE
Arcadia Care Management LLC (organization)Administrator · NOT APPLICABLE
Curis Services LLC (organization)Administrator · NOT APPLICABLE
David a Berkowitz Delta Trust (organization)Administrator · NOT APPLICABLE
Hancock, Rhonda (individual)Administrator · NOT APPLICABLE
Khan, Muhammad (individual)Administrator · NOT APPLICABLE
McClure, Michelle (individual)Administrator · NOT APPLICABLE
Seitler, Dovid (individual)Administrator · NOT APPLICABLE
Spector, Jennifer (individual)Administrator · NOT APPLICABLE
Stewart, Andrea (individual)Administrator · NOT APPLICABLE
Wall, Darin (individual)Administrator · NOT APPLICABLE
Wilhelm, Naftali (individual)Administrator · NOT APPLICABLE
Yosef Meystel Delta Trust (organization)Administrator · NOT APPLICABLE
Aperion Care Exec Holdings LLC (organization)Direct Ownership Interest · NOT APPLICABLE
David a Berkowitz Delta Trust (organization)Direct Ownership Interest · NOT APPLICABLE
Goldfarb, Brian (individual)Direct Ownership Interest · NOT APPLICABLE
Joshua Hoffman Trust (organization)Direct Ownership Interest · NOT APPLICABLE
Seitler, Dovid (individual)Direct Ownership Interest · NOT APPLICABLE
Yosef Meystel Delta Trust (organization)Direct Ownership Interest · NOT APPLICABLE
Berkowitz, David (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Meystel, Yosef (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Turofsky, Steven (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Hancock, Rhonda (individual)Managing Control - Governing Body · NOT APPLICABLE
McClure, Michelle (individual)Managing Control - Governing Body · NOT APPLICABLE
Seitler, Dovid (individual)Managing Control - Governing Body · NOT APPLICABLE
Wall, Darin (individual)Managing Control - Governing Body · NOT APPLICABLE
Arcadia Care Management LLC (organization)Operational/managerial Control · NOT APPLICABLE
Hancock, Rhonda (individual)Operational/managerial Control · NOT APPLICABLE
Khan, Muhammad (individual)Operational/managerial Control · NOT APPLICABLE
McClure, Michelle (individual)Operational/managerial Control · NOT APPLICABLE
Seitler, Dovid (individual)Operational/managerial Control · NOT APPLICABLE
Spector, Jennifer (individual)Operational/managerial Control · NOT APPLICABLE
Stewart, Andrea (individual)Operational/managerial Control · NOT APPLICABLE
Turofsky, Steven (individual)Operational/managerial Control · NOT APPLICABLE
Wall, Darin (individual)Operational/managerial Control · NOT APPLICABLE
Wilhelm, Naftali (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Arc at Hickory Point?

Arc at Hickory Point has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.

How many beds does Arc at Hickory Point have?

It has 64 certified beds and cares for about 59 residents per day.

Has Arc at Hickory Point been fined?

Yes. CMS lists 6 penalties totaling $332,261 in the last three years.

Who owns Arc at Hickory Point?

It is part of Arcadia Care and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Arc at Hickory Point?

(217) 872-1122. The facility is located at 565 West Marion Avenue, Forsyth, IL 62535.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.