Arc at Hickory Point
Nursing Home · Forsyth, IL
Contact & location
565 West Marion AvenueForsyth, IL 62535
Macon County
- Phone
- (217) 872-1122
- ZIP code
- 62535 – all care providers
Facility details
- Certified beds
- 64
- Residents per day
- 59.4 (93% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Arc at Hickory Point LLC
- Chain
- Arcadia Care (25 facilities, avg 1.3★)
- Medicare certified since
- September 22, 2011
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.50 (state 3.45 · U.S. 3.86)
- Registered nurses (RN)
- 0.30 (state 0.72 · U.S. 0.69)
- Licensed practical nurses
- 1.43 (state 0.64 · U.S. 0.86)
- Nurse aides
- 2.77 (state 2.09 · U.S. 2.32)
- Weekend total
- 4.06 (state 3.08 · U.S. 3.42)
- Nursing staff turnover
- 72.5 (state 44.5 · U.S. 45.8)%
- RN turnover
- 80.0 (state 41.8 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- March 4, 2026
- Health deficiencies (last cycle)
- 24.0 (state 12.5 · U.S. 9.3)
- From complaints
- 12
- Citations on record (3 years)
- 46 health · 4 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-06-18 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-19 |
| 2026-03-04 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557 · Resident Rights Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-03-05 |
| 2026-03-04 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2026-04-25 |
| 2026-03-04 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. F0577 · Resident Rights Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-03-05 |
| 2026-03-04 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2026-03-04 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2026-03-04 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-05 |
| 2026-03-04 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2026-03-04 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-05 |
| 2026-03-04 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2026-03-04 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-05 |
| 2026-03-04 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2026-03-04 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-05 |
| 2026-03-04 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-05 |
| 2026-03-04 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-05 |
| 2026-03-04 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2026-02-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2026-04-25 |
| 2026-01-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-04-25 |
| 2026-01-15 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-16 |
| 2026-01-15 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2026-01-15 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2025-10-14 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-10-15 |
| 2025-10-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-10-15 |
| 2025-09-18 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-19 |
| 2025-09-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-10-15 |
| 2025-05-08 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-05-09 |
| 2025-05-08 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-09 |
| 2025-04-17 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2025-05-09 |
| 2025-04-17 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2025-05-08 |
| 2025-04-17 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. F0882 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-05-08 |
| 2025-04-17 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-05-08 |
| 2025-04-17 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-08 |
| 2025-04-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-09 |
| 2025-04-17 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-08 |
| 2025-02-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-02-27 |
| 2024-12-07 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-19 |
| 2024-09-12 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-09-25 |
| 2024-09-12 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. F0940 · Administration Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-09-25 |
| 2024-09-12 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. F0947 · Nursing and Physician Services Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-09-25 |
| 2024-09-12 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-25 |
| 2024-05-17 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-05-31 |
| 2024-05-17 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-31 |
| 2024-05-17 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-31 |
| 2024-03-21 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-05 |
| 2024-03-21 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-05 |
| 2024-02-14 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-03-01 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
6 penalties in the last three years, including $332,261 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-01-15 | Payment Denial | 67 days payment denial |
| 2026-01-15 | Fine | $116,380 |
| 2025-09-03 | Payment Denial | 14 days payment denial |
| 2025-09-03 | Fine | $47,655 |
| 2025-02-26 | Fine | $12,438 |
| 2024-09-12 | Fine | $155,788 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| 565 W. Marion Avenue, LLC (organization) | Administrator · NOT APPLICABLE | |
| Arcadia Care Management LLC (organization) | Administrator · NOT APPLICABLE | |
| Curis Services LLC (organization) | Administrator · NOT APPLICABLE | |
| David a Berkowitz Delta Trust (organization) | Administrator · NOT APPLICABLE | |
| Hancock, Rhonda (individual) | Administrator · NOT APPLICABLE | |
| Khan, Muhammad (individual) | Administrator · NOT APPLICABLE | |
| McClure, Michelle (individual) | Administrator · NOT APPLICABLE | |
| Seitler, Dovid (individual) | Administrator · NOT APPLICABLE | |
| Spector, Jennifer (individual) | Administrator · NOT APPLICABLE | |
| Stewart, Andrea (individual) | Administrator · NOT APPLICABLE | |
| Wall, Darin (individual) | Administrator · NOT APPLICABLE | |
| Wilhelm, Naftali (individual) | Administrator · NOT APPLICABLE | |
| Yosef Meystel Delta Trust (organization) | Administrator · NOT APPLICABLE | |
| Aperion Care Exec Holdings LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| David a Berkowitz Delta Trust (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Goldfarb, Brian (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Joshua Hoffman Trust (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Seitler, Dovid (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Yosef Meystel Delta Trust (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Berkowitz, David (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Meystel, Yosef (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Turofsky, Steven (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Hancock, Rhonda (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| McClure, Michelle (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Seitler, Dovid (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Wall, Darin (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Arcadia Care Management LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Hancock, Rhonda (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Khan, Muhammad (individual) | Operational/managerial Control · NOT APPLICABLE | |
| McClure, Michelle (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Seitler, Dovid (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Spector, Jennifer (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Stewart, Andrea (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Turofsky, Steven (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Wall, Darin (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Wilhelm, Naftali (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Arc at Hickory Point?
Arc at Hickory Point has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.
How many beds does Arc at Hickory Point have?
It has 64 certified beds and cares for about 59 residents per day.
Has Arc at Hickory Point been fined?
Yes. CMS lists 6 penalties totaling $332,261 in the last three years.
Who owns Arc at Hickory Point?
It is part of Arcadia Care and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Arc at Hickory Point?
(217) 872-1122. The facility is located at 565 West Marion Avenue, Forsyth, IL 62535.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.