Regency Care
Nursing Home · Springfield, IL
CMS certification number146139
Contact & location
2120 West WashingtonSpringfield, IL 62702
Sangamon County
- Phone
- (217) 793-4880
- ZIP code
- 62702 – all care providers
Facility details
- Certified beds
- 99
- Residents per day
- 90.0 (91% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Rutledge-Regency Operations, LLC
- Chain
- Heritage Operations Group (9 facilities, avg 2.0★)
- Medicare certified since
- February 18, 2010
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 2.96 (state 3.45 · U.S. 3.86)
- Registered nurses (RN)
- 0.65 (state 0.72 · U.S. 0.69)
- Licensed practical nurses
- 0.33 (state 0.64 · U.S. 0.86)
- Nurse aides
- 1.99 (state 2.09 · U.S. 2.32)
- Weekend total
- 2.59 (state 3.08 · U.S. 3.42)
- Nursing staff turnover
- 57.3 (state 44.5 · U.S. 45.8)%
- RN turnover
- 64.3 (state 41.8 · U.S. 42.9)%
- Administrators who left
- 2 in the last year
Inspections
- Last standard inspection
- March 13, 2025
- Health deficiencies (last cycle)
- 18.0 (state 12.5 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 38 health · 19 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-02-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-03-03 |
| 2025-03-13 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
G Actual harm |
Corrected 2025-04-07 |
| 2025-03-13 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-03-13 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-03-13 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-03-13 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-03-13 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-03-13 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-03-13 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-03-13 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-03-13 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-03-13 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-03-13 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-03-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-03-13 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-26 |
| 2025-03-13 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-03-13 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-03-13 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-01-14 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-21 |
| 2024-12-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-03 |
| 2024-10-29 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-08 |
| 2024-09-25 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-09-26 |
| 2024-03-28 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-10 |
| 2024-03-28 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-11 |
| 2024-03-28 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-10 |
| 2024-03-28 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. F0808 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-11 |
| 2024-03-28 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-11 |
| 2024-03-28 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-10 |
| 2024-02-29 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-03-15 |
| 2023-11-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-28 |
| 2023-11-14 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-28 |
| 2023-08-03 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2023-08-09 |
| 2023-04-20 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2023-05-11 |
| 2023-04-20 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2023-05-11 |
| 2023-04-20 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-05-11 |
| 2023-04-20 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-11 |
| 2023-04-20 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-11 |
| 2023-04-20 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-05-11 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
5 penalties in the last three years, including $210,507 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-02-17 | Fine | $37,310 |
| 2025-03-13 | Payment Denial | 10 days payment denial |
| 2025-03-13 | Fine | $55,754 |
| 2024-09-25 | Fine | $100,276 |
| 2024-02-29 | Fine | $17,167 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Rutledge Joint Ventures, LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Jefferson, David (individual) | 5%+ Indirect Ownership Interest | |
| Jefferson, Timothy (individual) | 5%+ Indirect Ownership Interest | |
| Rutledge - Regency Real Estate, LLC (organization) | 5%+ Indirect Ownership Interest | |
| Curry, Daniel (individual) | Administrator · NOT APPLICABLE | |
| Heritage Operations Group, LLC (organization) | Administrator · NOT APPLICABLE | |
| Matevosyan INC (organization) | Administrator · NOT APPLICABLE | |
| Riley, Tammy (individual) | Administrator · NOT APPLICABLE | |
| Rutledge Joint Ventures, LLC (organization) | Administrator · NOT APPLICABLE | |
| Rutledge-Regency Operations, LLC (organization) | Administrator · NOT APPLICABLE | |
| Tellez, Maoxiim (individual) | Administrator · NOT APPLICABLE | |
| Davis, Evan (individual) | Corporate Director · NOT APPLICABLE | |
| England, Kevin (individual) | Corporate Director · NOT APPLICABLE | |
| Hart, Benjamin (individual) | Corporate Director · NOT APPLICABLE | |
| Hart, Brian (individual) | Corporate Director · NOT APPLICABLE | |
| Hart, Bruce (individual) | Corporate Director · NOT APPLICABLE | |
| Hart, Steven (individual) | Corporate Director · NOT APPLICABLE | |
| Kutz, Tamar (individual) | Corporate Director · NOT APPLICABLE | |
| Riley, Tammy (individual) | Corporate Director · NOT APPLICABLE | |
| Tellez, Maoxiim (individual) | Corporate Director · NOT APPLICABLE | |
| Wannemacher, Steven (individual) | Corporate Director · NOT APPLICABLE | |
| Curry, Daniel (individual) | Corporate Officer · NOT APPLICABLE | |
| Heritage Enterprises INC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Memorial Health Ventures (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Curry, Daniel (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Heritage Operations Group, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Matevosyan INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Riley, Tammy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rutledge-Regency Operations, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Tellez, Maoxiim (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Regency Care?
Regency Care has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.
How many beds does Regency Care have?
It has 99 certified beds and cares for about 90 residents per day.
Has Regency Care been fined?
Yes. CMS lists 5 penalties totaling $210,507 in the last three years.
Who owns Regency Care?
It is part of Heritage Operations Group and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Regency Care?
(217) 793-4880. The facility is located at 2120 West Washington, Springfield, IL 62702.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.