Friendship Manor

Nursing Home · Rock Island, IL

CMS overall rating 3/5 Non profit - Corporation

CMS certification number146099

Contact & location

1209 21St Avenue
Rock Island, IL 61201
Rock Island County
Phone
(309) 786-9667
ZIP code
61201 – all care providers

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Facility details

Certified beds
94
Residents per day
86.0 (91% occupied)
Ownership
Non profit - Corporation
Legal name
Friendship Manor INC
Medicare certified since
December 9, 2005
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.5
Health inspections★★★★★ 4/5
State avg 2.7
Staffing★★★★★ 4/5
State avg 2.1
Quality measures★★★★★ 1/5
State avg 3.0
Long-stay quality★★★★★ 1/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.91 (state 3.45 · U.S. 3.86)
Registered nurses (RN)
0.59 (state 0.72 · U.S. 0.69)
Licensed practical nurses
0.90 (state 0.64 · U.S. 0.86)
Nurse aides
2.43 (state 2.09 · U.S. 2.32)
Weekend total
3.29 (state 3.08 · U.S. 3.42)
Nursing staff turnover
37.4 (state 44.5 · U.S. 45.8)%
RN turnover
35.7 (state 41.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
July 24, 2024
Health deficiencies (last cycle)
4.0 (state 12.5 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
14 health · 14 fire safety · includes actual harm
DateCitationSeverityStatus
2026-01-30 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-25
2025-09-12 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-09-30
2025-04-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-04-24
2024-07-24 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2024-08-14
2024-07-24 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-07-25
2023-07-19 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-08-11
2023-07-19 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-09
2023-07-19 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-16
2022-05-09 Perform COVID19 testing on residents and staff.
F0886 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2022-05-27
2022-05-09 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-05-27
2022-05-09 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-05-27
2022-05-09 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-05-27
2022-05-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-05-27
2022-05-09 Ensure staff are vaccinated for COVID-19
F0888 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-05-27

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $10,519 in fines.

DateTypeAmount
2025-04-09Fine$10,519
2024-07-24Payment Denial12 days payment denial

Ownership & management

NameRoleSince
Devinney, Patrick (individual)Administrator · NOT APPLICABLE
Leverenz, Mark (individual)Administrator · NOT APPLICABLE
Pappas, Theodosis (individual)Administrator · NOT APPLICABLE
Staley, Thomas (individual)Administrator · NOT APPLICABLE
Devinney, Patrick (individual)Corporate Officer · NOT APPLICABLE
Pappas, Theodosis (individual)Corporate Officer · NOT APPLICABLE
Austin, Ann (individual)Managing Control - Governing Body · NOT APPLICABLE
Christopher, Ada (individual)Managing Control - Governing Body · NOT APPLICABLE
Colvin, Damon (individual)Managing Control - Governing Body · NOT APPLICABLE
Depauw Elsberg, Christine (individual)Managing Control - Governing Body · NOT APPLICABLE
Doyle, Shea (individual)Managing Control - Governing Body · NOT APPLICABLE
Foley, Molly (individual)Managing Control - Governing Body · NOT APPLICABLE
Hullon, Jessey (individual)Managing Control - Governing Body · NOT APPLICABLE
Loquist, Jon (individual)Managing Control - Governing Body · NOT APPLICABLE
McEvoy, John (individual)Managing Control - Governing Body · NOT APPLICABLE
Pappas, Theodosis (individual)Managing Control - Governing Body · NOT APPLICABLE
Rogalski, Edward (individual)Managing Control - Governing Body · NOT APPLICABLE
Shattuck, Molly (individual)Managing Control - Governing Body · NOT APPLICABLE
Spitzfaden, Thomas (individual)Managing Control - Governing Body · NOT APPLICABLE
Tallman, Elizabeth (individual)Managing Control - Governing Body · NOT APPLICABLE
Thorson, John (individual)Managing Control - Governing Body · NOT APPLICABLE
Devinney, Patrick (individual)Operational/managerial Control · NOT APPLICABLE
Leverenz, Mark (individual)Operational/managerial Control · NOT APPLICABLE
Pappas, Theodosis (individual)Operational/managerial Control · NOT APPLICABLE
Staley, Thomas (individual)Operational/managerial Control · NOT APPLICABLE
Austin, Ann (individual)Trustee Of The Snf · NOT APPLICABLE
Christopher, Ada (individual)Trustee Of The Snf · NOT APPLICABLE
Colvin, Damon (individual)Trustee Of The Snf · NOT APPLICABLE
Depauw Elsberg, Christine (individual)Trustee Of The Snf · NOT APPLICABLE
Doyle, Shea (individual)Trustee Of The Snf · NOT APPLICABLE
Foley, Molly (individual)Trustee Of The Snf · NOT APPLICABLE
Hullon, Jessey (individual)Trustee Of The Snf · NOT APPLICABLE
Loquist, Jon (individual)Trustee Of The Snf · NOT APPLICABLE
McEvoy, John (individual)Trustee Of The Snf · NOT APPLICABLE
Pappas, Theodosis (individual)Trustee Of The Snf · NOT APPLICABLE
Rogalski, Edward (individual)Trustee Of The Snf · NOT APPLICABLE
Shattuck, Molly (individual)Trustee Of The Snf · NOT APPLICABLE
Spitzfaden, Thomas (individual)Trustee Of The Snf · NOT APPLICABLE
Tallman, Elizabeth (individual)Trustee Of The Snf · NOT APPLICABLE
Thorson, John (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Friendship Manor?

Friendship Manor has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.

How many beds does Friendship Manor have?

It has 94 certified beds and cares for about 86 residents per day.

Has Friendship Manor been fined?

Yes. CMS lists 2 penalties totaling $10,519 in the last three years.

What is the phone number of Friendship Manor?

(309) 786-9667. The facility is located at 1209 21St Avenue, Rock Island, IL 61201.

Other nursing homes in Rock Island

Compare all nursing homes in Rock Island, IL →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.