Twin Willows Nursing Center

Nursing Home · Salem, IL

CMS overall rating 3/5 For profit - Corporation

CMS certification number146070

Contact & location

1600 North Broadway
Salem, IL 62881
Marion County
Phone
(618) 548-0542
ZIP code
62881 – all care providers

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Facility details

Certified beds
72
Residents per day
22.2 (31% occupied)
Ownership
For profit - Corporation
Legal name
Twin Willows Nursing Center INC
Medicare certified since
October 1, 2004
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.5
Health inspections★★★★★ 3/5
State avg 2.7
Staffing★★★★★ 5/5
State avg 2.1
Quality measures★★★★★ 1/5
State avg 3.0
Long-stay quality★★★★★ 1/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.12 (state 3.45 · U.S. 3.86)
Registered nurses (RN)
0.61 (state 0.72 · U.S. 0.69)
Licensed practical nurses
0.79 (state 0.64 · U.S. 0.86)
Nurse aides
2.72 (state 2.09 · U.S. 2.32)
Weekend total
3.88 (state 3.08 · U.S. 3.42)
Nursing staff turnover
34.4 (state 44.5 · U.S. 45.8)%
RN turnover
—
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 3, 2026
Health deficiencies (last cycle)
12.0 (state 12.5 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
27 health · 20 fire safety
DateCitationSeverityStatus
2026-04-03 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-04-30
2026-04-03 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-04-30
2026-04-03 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-04-30
2026-04-03 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-04-30
2026-04-03 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-04-30
2026-04-03 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-30
2026-04-03 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-30
2026-04-03 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-30
2026-04-03 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-30
2026-04-03 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-30
2026-04-03 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-30
2026-04-03 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-30
2025-01-16 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-02-13
2025-01-16 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-02-13
2025-01-16 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-13
2025-01-16 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-05
2025-01-16 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-06
2025-01-16 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-07
2025-01-16 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-06
2025-01-16 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-06
2025-01-16 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-31
2025-01-16 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-07
2025-01-16 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-13
2025-01-16 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2025-01-18
2024-07-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-07-09
2024-01-05 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-24
2024-01-05 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-24

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Woodruff, Helen (individual)5%+ Direct Ownership Interest · 95%
Woodruff, Jeffrey (individual)5%+ Direct Ownership Interest · 5%
Woodruff, Helen (individual)Administrator · NOT APPLICABLE
Woodruff, Jeffrey (individual)Administrator · NOT APPLICABLE
Woodruff, Todd (individual)Administrator · NOT APPLICABLE
Woodruff, Jeffrey (individual)Corporate Director · NOT APPLICABLE
Woodruff, Todd (individual)Corporate Director · NOT APPLICABLE
Woodruff, Jeffrey (individual)Corporate Officer · NOT APPLICABLE
Woodruff, Todd (individual)Corporate Officer · NOT APPLICABLE
Woodruff, Todd (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Twin Willows Nursing Center?

Twin Willows Nursing Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.

How many beds does Twin Willows Nursing Center have?

It has 72 certified beds and cares for about 22 residents per day.

Has Twin Willows Nursing Center been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Twin Willows Nursing Center?

(618) 548-0542. The facility is located at 1600 North Broadway, Salem, IL 62881.

Other nursing homes in Salem

Compare all nursing homes in Salem, IL →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.