Avira Health Pavilion

Nursing Home · Loves Park, IL

CMS overall rating 4/5 For profit - Limited Liability company

CMS certification number146069

Contact & location

6131 Park Ridge Road
Loves Park, IL 61111
Winnebago County
Phone
(815) 633-6810
ZIP code
61111 – all care providers

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Facility details

Certified beds
54
Residents per day
25.4 (47% occupied)
Ownership
For profit - Limited Liability company
Legal name
East Bank Center LLC
Medicare certified since
August 30, 2004
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 2.5
Health inspections★★★★★ 4/5
State avg 2.7
Staffing★★★★★ 4/5
State avg 2.1
Quality measures★★★★★ 4/5
State avg 3.0
Long-stay qualityNot rated
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.63 (state 3.45 · U.S. 3.86)
Registered nurses (RN)
1.24 (state 0.72 · U.S. 0.69)
Licensed practical nurses
1.32 (state 0.64 · U.S. 0.86)
Nurse aides
3.08 (state 2.09 · U.S. 2.32)
Weekend total
5.09 (state 3.08 · U.S. 3.42)
Nursing staff turnover
62.7 (state 44.5 · U.S. 45.8)%
RN turnover
44.4 (state 41.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
July 24, 2025
Health deficiencies (last cycle)
4.0 (state 12.5 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
24 health · 26 fire safety · includes actual harm
DateCitationSeverityStatus
2026-03-17 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-24
2025-07-24 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-08-07
2025-07-24 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-07
2025-07-24 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-07
2025-06-26 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806 · Nutrition and Dietary Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-02
2025-06-26 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-02
2025-04-03 Ensure the activities program is directed by a qualified professional.
F0680 · Quality of Life and Care Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-04-18
2025-04-03 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-18
2025-01-09 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-15
2024-09-11 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-09-19
2024-09-11 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-19
2024-09-11 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-19
2024-09-11 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-19
2024-09-11 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-19
2024-09-11 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-19
2024-02-06 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-06
2023-08-09 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-25
2023-08-03 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2023-08-24
2023-08-03 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-08-24
2023-08-03 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-08-24
2023-08-03 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-24
2023-08-03 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-24
2023-08-03 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-24
2023-08-03 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-24

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Palazzo, James (individual)5%+ Indirect Ownership Interest · 99%
Advanced Management Company (organization)Administrator · NOT APPLICABLE
Disanti, Steven (individual)Administrator · NOT APPLICABLE
Palazzo, James (individual)Administrator · NOT APPLICABLE
Woods, Renee (individual)Administrator · NOT APPLICABLE
Dale, James (individual)Corporate Officer · NOT APPLICABLE
Advanced Management Company (organization)Direct Ownership Interest · NOT APPLICABLE
Dale, James (individual)Indirect Ownership Interest · NOT APPLICABLE
Palazzo, James (individual)Managing Control - Governing Body · NOT APPLICABLE
Advanced Management Company (organization)Operational/managerial Control · NOT APPLICABLE
Disanti, Steven (individual)Operational/managerial Control · NOT APPLICABLE
Palazzo, James (individual)Operational/managerial Control · NOT APPLICABLE
Woods, Renee (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Avira Health Pavilion?

Avira Health Pavilion has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.

How many beds does Avira Health Pavilion have?

It has 54 certified beds and cares for about 25 residents per day.

Has Avira Health Pavilion been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Avira Health Pavilion?

(815) 633-6810. The facility is located at 6131 Park Ridge Road, Loves Park, IL 61111.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.