Heartland Senior Living
Nursing Home · Neoga, IL
CMS certification number146030
Contact & location
101 Trowbridge RoadNeoga, IL 62447
Cumberland County
- Phone
- (217) 895-2665
- ZIP code
- 62447 – all care providers
Facility details
- Certified beds
- 71
- Residents per day
- 67.0 (94% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Heartland Senior Living LLC
- Medicare certified since
- August 1, 2002
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.23 (state 3.45 · U.S. 3.86)
- Registered nurses (RN)
- 0.55 (state 0.72 · U.S. 0.69)
- Licensed practical nurses
- 0.72 (state 0.64 · U.S. 0.86)
- Nurse aides
- 1.96 (state 2.09 · U.S. 2.32)
- Weekend total
- 2.73 (state 3.08 · U.S. 3.42)
- Nursing staff turnover
- 40.0 (state 44.5 · U.S. 45.8)%
- RN turnover
- 0.0 (state 41.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- June 12, 2024
- Health deficiencies (last cycle)
- 8.0 (state 12.5 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 27 health · 21 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-06 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-04-18 |
| 2025-04-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-04-04 |
| 2025-01-28 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-29 |
| 2024-07-01 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-02 |
| 2024-06-12 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2024-06-14 |
| 2024-06-12 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2024-06-14 |
| 2024-06-12 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-14 |
| 2024-06-12 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-14 |
| 2024-06-12 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-14 |
| 2024-06-12 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-14 |
| 2024-06-12 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-14 |
| 2023-11-06 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-09-20 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2023-09-21 |
| 2023-08-25 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2023-09-20 |
| 2023-05-17 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2023-06-22 |
| 2023-05-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2023-06-22 |
| 2023-05-17 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-06-22 |
| 2023-05-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-06-22 |
| 2023-05-17 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-23 |
| 2023-05-17 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-23 |
| 2023-05-17 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-22 |
| 2022-06-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2022-08-26 |
| 2022-06-17 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-08-05 |
| 2022-06-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-08-05 |
| 2022-06-17 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-08-05 |
| 2022-06-17 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-05 |
| 2022-06-17 | Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-05 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
5 penalties in the last three years, including $152,711 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-03-06 | Payment Denial | 14 days payment denial |
| 2026-03-06 | Fine | $95,030 |
| 2025-04-16 | Fine | $14,505 |
| 2024-06-12 | Fine | $30,137 |
| 2023-08-25 | Fine | $13,039 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Senior Living Holdings LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Atru LLC (organization) | 5%+ Indirect Ownership Interest | |
| Bensenville Holdings LLC (organization) | 5%+ Indirect Ownership Interest | |
| Langsner, Miriam (individual) | 5%+ Indirect Ownership Interest | |
| Lhch LLC (organization) | 5%+ Indirect Ownership Interest | |
| Salazar Dujua, Anna Sarah (individual) | Corporate Director · NOT APPLICABLE | |
| Truhlar, Susan (individual) | Corporate Director · NOT APPLICABLE | |
| Letizia, John (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Heartland Senior Living?
Heartland Senior Living has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.
How many beds does Heartland Senior Living have?
It has 71 certified beds and cares for about 67 residents per day.
Has Heartland Senior Living been fined?
Yes. CMS lists 5 penalties totaling $152,711 in the last three years.
What is the phone number of Heartland Senior Living?
(217) 895-2665. The facility is located at 101 Trowbridge Road, Neoga, IL 62447.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.