Symphony Maple Crest
Nursing Home · Belvidere, IL
CMS certification number145990
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
4452 Squaw Prairie RoadBelvidere, IL 61008
Boone County
- Phone
- (815) 547-6377
- ZIP code
- 61008 – all care providers
Facility details
- Certified beds
- 86
- Residents per day
- 68.8 (80% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Symphony Maple Crest LLC
- Chain
- Symphony Care Network (7 facilities, avg 1.7★)
- Medicare certified since
- February 1, 2000
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 2.85 (state 3.45 · U.S. 3.86)
- Registered nurses (RN)
- 0.40 (state 0.72 · U.S. 0.69)
- Licensed practical nurses
- 0.84 (state 0.64 · U.S. 0.86)
- Nurse aides
- 1.61 (state 2.09 · U.S. 2.32)
- Weekend total
- 2.57 (state 3.08 · U.S. 3.42)
- Nursing staff turnover
- 53.4 (state 44.5 · U.S. 45.8)%
- RN turnover
- 55.6 (state 41.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- September 25, 2025
- Health deficiencies (last cycle)
- 12.0 (state 12.5 · U.S. 9.3)
- From complaints
- 4
- Citations on record (3 years)
- 43 health · 1 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-06-08 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. F0676 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-09 |
| 2026-05-26 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
K Immediate jeopardy to resident health or safety |
Corrected 2026-05-29 |
| 2026-03-26 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-02 |
| 2025-09-25 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2025-10-03 |
| 2025-09-25 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-10-04 |
| 2025-09-25 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-11-15 |
| 2025-09-25 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-06 |
| 2025-09-25 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-02 |
| 2025-09-25 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-03 |
| 2025-09-25 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-09-25 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-01 |
| 2025-09-25 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-15 |
| 2025-09-16 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-10-01 |
| 2025-03-17 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-24 |
| 2024-11-20 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-12-11 |
| 2024-11-20 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-11 |
| 2024-11-20 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-11 |
| 2024-11-20 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-11 |
| 2024-11-20 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-11 |
| 2024-11-20 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-11 |
| 2024-11-20 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-11 |
| 2024-11-20 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-11 |
| 2024-11-20 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-11 |
| 2024-11-04 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-11-22 |
| 2024-10-02 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
K Immediate jeopardy to resident health or safety |
Corrected 2024-10-14 |
| 2024-07-10 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-26 |
| 2024-07-10 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-26 |
| 2024-06-17 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-28 |
| 2024-04-22 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. F0947 · Nursing and Physician Services Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-05-10 |
| 2024-04-22 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. F0744 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-10 |
| 2024-02-28 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-12 |
| 2024-02-06 | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. F0776 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-20 |
| 2023-10-25 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. F0800 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-03 |
| 2023-10-25 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-03 |
| 2023-10-25 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-03 |
| 2023-10-25 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-03 |
| 2023-10-25 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-03 |
| 2023-10-25 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-03 |
| 2023-10-25 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-03 |
| 2023-10-25 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-03 |
| 2023-10-25 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-03 |
| 2023-10-25 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-03 |
| 2023-08-31 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2023-09-01 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
7 penalties in the last three years, including $409,524 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-05-26 | Fine | $195,340 |
| 2025-09-16 | Payment Denial | 36 days payment denial |
| 2025-09-16 | Fine | $36,517 |
| 2024-11-04 | Payment Denial | 12 days payment denial |
| 2024-11-04 | Fine | $39,683 |
| 2024-10-02 | Fine | $127,785 |
| 2023-08-31 | Fine | $10,199 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Symphony Healthcare LLC (organization) | 5%+ Direct Ownership Interest · 99% | |
| Hartman, Debra (individual) | 5%+ Indirect Ownership Interest | |
| Symag Holdings LLC (organization) | 5%+ Indirect Ownership Interest | |
| Symphony ML LLC (organization) | 5%+ Indirect Ownership Interest | |
| Symphony Monarch Holdings, LLC (organization) | 5%+ Indirect Ownership Interest | |
| Willow Delta Trust (organization) | 5%+ Indirect Ownership Interest | |
| Midcap Funding IV Trust (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| McAfee, John (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Woods, Renee (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Symphony Maple Crest?
Symphony Maple Crest has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.
How many beds does Symphony Maple Crest have?
It has 86 certified beds and cares for about 69 residents per day.
Has Symphony Maple Crest been fined?
Yes. CMS lists 7 penalties totaling $409,524 in the last three years.
Who owns Symphony Maple Crest?
It is part of Symphony Care Network and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Symphony Maple Crest?
(815) 547-6377. The facility is located at 4452 Squaw Prairie Road, Belvidere, IL 61008.
Other nursing homes in Belvidere
-
Belvidere Health and Rehab
Nursing Home · Belvidere, IL · 80 beds
★★★★ -
Symphony Northwoods
Nursing Home · Belvidere, IL · 113 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.