Citadel Care Center-Wilmette
Nursing Home · Wilmette, IL
Contact & location
432 Poplar DriveWilmette, IL 60091
Cook County
- Phone
- (847) 216-5000
- ZIP code
- 60091 – all care providers
Facility details
- Certified beds
- 80
- Residents per day
- 59.4 (74% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Citadel Care Center-Wilmette LLC
- Chain
- Citadel Healthcare (14 facilities, avg 3.2★)
- Medicare certified since
- April 15, 1997
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.62 (state 3.45 · U.S. 3.86)
- Registered nurses (RN)
- 0.81 (state 0.72 · U.S. 0.69)
- Licensed practical nurses
- 0.70 (state 0.64 · U.S. 0.86)
- Nurse aides
- 2.11 (state 2.09 · U.S. 2.32)
- Weekend total
- 3.22 (state 3.08 · U.S. 3.42)
- Nursing staff turnover
- 26.8 (state 44.5 · U.S. 45.8)%
- RN turnover
- 27.3 (state 41.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- April 9, 2026
- Health deficiencies (last cycle)
- 1.0 (state 12.5 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 4 health · 18 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-04-09 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2025-02-20 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-04 |
| 2023-12-11 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-18 |
| 2023-12-11 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-18 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Graf, Marcella (individual) | Administrator · NOT APPLICABLE | |
| Olugbermiga, Adetola (individual) | Administrator · NOT APPLICABLE | |
| Robin, Jason (individual) | Administrator · NOT APPLICABLE | |
| Graf, Marcella (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Gross, Shoshana (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Kohen, Yakov (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Kroll, Gabriel (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Nagel, Steven (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Ollman, Jonathan (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Proctor, Katherine (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Ripstein, Kenneth (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Teller, Ilana (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Berger, Menachem (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Israel, Benjamin (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Stern, Todd (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Aaron, Jonathan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Graf, Marcella (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Olugbermiga, Adetola (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Robin, Jason (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Citadel Care Center-Wilmette?
Citadel Care Center-Wilmette has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.
How many beds does Citadel Care Center-Wilmette have?
It has 80 certified beds and cares for about 59 residents per day.
Has Citadel Care Center-Wilmette been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Citadel Care Center-Wilmette?
It is part of Citadel Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Citadel Care Center-Wilmette?
(847) 216-5000. The facility is located at 432 Poplar Drive, Wilmette, IL 60091.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.