Arcadia Care Jacksonville

Nursing Home · Jacksonville, IL

CMS overall rating 1/5 For profit - Corporation

CMS certification number145928

Contact & location

1021 North Church Street
Jacksonville, IL 62650
Morgan County
Phone
(217) 245-4174
ZIP code
62650 – all care providers

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Facility details

Certified beds
113
Residents per day
60.3 (53% occupied)
Ownership
For profit - Corporation
Legal name
Arcadia Care Jacksonville, LLC
Chain
Arcadia Care (25 facilities, avg 1.3★)
Medicare certified since
April 15, 1997
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.5
Health inspections★★★★★ 2/5
State avg 2.7
Staffing★★★★★ 1/5
State avg 2.1
Quality measures★★★★★ 2/5
State avg 3.0
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
2.67 (state 3.45 · U.S. 3.86)
Registered nurses (RN)
0.10 (state 0.72 · U.S. 0.69)
Licensed practical nurses
0.79 (state 0.64 · U.S. 0.86)
Nurse aides
1.77 (state 2.09 · U.S. 2.32)
Weekend total
2.50 (state 3.08 · U.S. 3.42)
Nursing staff turnover
50.9 (state 44.5 · U.S. 45.8)%
RN turnover
—

Inspections

Last standard inspection
March 9, 2026
Health deficiencies (last cycle)
11.0 (state 12.5 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
43 health · 19 fire safety · includes actual harm
DateCitationSeverityStatus
2026-03-09 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2026-03-10
2026-03-09 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-03-10
2026-03-09 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-03-10
2026-03-09 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-03-10
2026-03-09 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-03-10
2026-03-09 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-03-10
2026-03-09 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-03-10
2026-03-09 Ensure residents have reasonable access to and privacy in their use of communication methods.
F0576 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-10
2026-03-09 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-10
2026-03-09 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-10
2026-03-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-10
2024-11-25 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2024-11-26
2024-11-25 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-12-19
2024-11-25 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-12-18
2024-11-25 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-11-26
2024-11-25 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-11-26
2024-11-25 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-26
2024-11-25 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-26
2024-11-25 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-26
2024-11-25 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-06
2024-11-25 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-26
2024-11-25 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-26
2024-11-25 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-26
2024-11-25 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-26
2024-08-21 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-09-08
2024-08-21 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-09-08
2024-08-21 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-09-08
2024-03-29 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-04-15
2024-03-27 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-15
2024-01-11 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-12
2023-11-08 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
G
Actual harm
Corrected 2023-11-15
2023-11-08 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-11-15
2023-11-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-11-15
2023-11-08 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-11-15
2023-11-08 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-15
2023-11-08 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-15
2023-11-08 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-15
2023-11-08 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-15
2023-11-08 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-15
2023-11-08 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-15
2023-11-08 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2023-11-15
2023-11-08 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2023-11-15
2023-10-26 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
B
No actual harm, potential for minimal harm
Corrected 2023-10-27

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

5 penalties in the last three years, including $84,491 in fines.

DateTypeAmount
2024-11-25Payment Denial1 days payment denial
2024-11-25Fine$38,448
2024-08-21Fine$31,993
2023-11-08Payment Denial36 days payment denial
2023-11-08Fine$14,050

Ownership & management

NameRoleSince
Arcadia Care Management LLC (organization)Administrator · NOT APPLICABLE
Curis Services LLC (organization)Administrator · NOT APPLICABLE
McClure, Michelle (individual)Administrator · NOT APPLICABLE
Seitler, Dovid (individual)Administrator · NOT APPLICABLE
Sonani, Bhavin (individual)Administrator · NOT APPLICABLE
Spector, Jennifer (individual)Administrator · NOT APPLICABLE
Trone, Meagan (individual)Administrator · NOT APPLICABLE
Turofsky, Steven (individual)Administrator · NOT APPLICABLE
Wall, Darin (individual)Administrator · NOT APPLICABLE
Wilhelm, Naftali (individual)Administrator · NOT APPLICABLE
McClure, Michelle (individual)Corporate Officer · NOT APPLICABLE
Seitler, Dovid (individual)Corporate Officer · NOT APPLICABLE
Spector, Jennifer (individual)Corporate Officer · NOT APPLICABLE
Berkowitz, David (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Meystel, Yosef (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Trone, Meagan (individual)Managing Control - Governing Body · NOT APPLICABLE
Wall, Darin (individual)Managing Control - Governing Body · NOT APPLICABLE
Arcadia Care Management LLC (organization)Operational/managerial Control · NOT APPLICABLE
McClure, Michelle (individual)Operational/managerial Control · NOT APPLICABLE
Seitler, Dovid (individual)Operational/managerial Control · NOT APPLICABLE
Sonani, Bhavin (individual)Operational/managerial Control · NOT APPLICABLE
Spector, Jennifer (individual)Operational/managerial Control · NOT APPLICABLE
Trone, Meagan (individual)Operational/managerial Control · NOT APPLICABLE
Turofsky, Steven (individual)Operational/managerial Control · NOT APPLICABLE
Wall, Darin (individual)Operational/managerial Control · NOT APPLICABLE
Wilhelm, Naftali (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Arcadia Care Jacksonville?

Arcadia Care Jacksonville has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.

How many beds does Arcadia Care Jacksonville have?

It has 113 certified beds and cares for about 60 residents per day.

Has Arcadia Care Jacksonville been fined?

Yes. CMS lists 5 penalties totaling $84,491 in the last three years.

Who owns Arcadia Care Jacksonville?

It is part of Arcadia Care and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Arcadia Care Jacksonville?

(217) 245-4174. The facility is located at 1021 North Church Street, Jacksonville, IL 62650.

Other nursing homes in Jacksonville

Compare all nursing homes in Jacksonville, IL →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.