Fair Oaks Health Care Center
Nursing Home · Crystal Lake, IL
CMS certification number145917
Contact & location
471 Terra Cotta AvenueCrystal Lake, IL 60014
Mc Henry County
- Phone
- (815) 455-0550
- ZIP code
- 60014 – all care providers
Facility details
- Certified beds
- 51
- Residents per day
- 39.7 (78% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Wisconsin Illinois Senior Housing INC
- Chain
- Wisconsin Illinois Senior Housing, INC. (7 facilities, avg 1.7★)
- Medicare certified since
- December 19, 1996
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 5.35 (state 3.45 · U.S. 3.86)
- Registered nurses (RN)
- 1.44 (state 0.72 · U.S. 0.69)
- Licensed practical nurses
- 0.42 (state 0.64 · U.S. 0.86)
- Nurse aides
- 3.49 (state 2.09 · U.S. 2.32)
- Weekend total
- 4.47 (state 3.08 · U.S. 3.42)
- Nursing staff turnover
- 50.7 (state 44.5 · U.S. 45.8)%
- RN turnover
- 52.9 (state 41.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- June 6, 2024
- Health deficiencies (last cycle)
- 10.0 (state 12.5 · U.S. 9.3)
- From complaints
- 2
- Citations on record (3 years)
- 29 health · 31 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-02-02 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-01-29 |
| 2025-10-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-11-01 |
| 2025-03-10 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-03 |
| 2025-03-10 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-03 |
| 2024-06-06 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-15 |
| 2024-06-06 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-15 |
| 2024-06-06 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-15 |
| 2024-06-06 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-15 |
| 2024-06-06 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-15 |
| 2024-06-06 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-15 |
| 2024-06-06 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-15 |
| 2024-06-06 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-15 |
| 2024-02-20 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-18 |
| 2024-02-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-20 |
| 2023-05-10 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2023-05-10 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2023-05-10 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2023-05-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2023-05-10 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2023-05-10 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2023-05-10 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2023-05-10 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2023-05-10 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2022-06-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-07-05 |
| 2022-06-08 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-10 |
| 2022-06-08 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-10 |
| 2022-06-08 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-10 |
| 2022-06-08 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-10 |
| 2022-06-08 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-10 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
3 penalties in the last three years, including $26,325 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-02-02 | Fine | $17,215 |
| 2025-10-09 | Fine | $9,110 |
| 2025-07-08 | Payment Denial | 44 days payment denial |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Carriage Healthcare Companies INC (organization) | Administrator · NOT APPLICABLE | |
| HBT It LLC (organization) | Administrator · NOT APPLICABLE | |
| JT and Associates LLC (organization) | Administrator · NOT APPLICABLE | |
| Partners in Wealth Management, INC (organization) | Administrator · NOT APPLICABLE | |
| Pinion, LLC (organization) | Administrator · NOT APPLICABLE | |
| Rehab Solutions Group, LLC (organization) | Administrator · NOT APPLICABLE | |
| Sherman, Stephanie (individual) | Administrator · NOT APPLICABLE | |
| Siebel, Robert (individual) | Administrator · NOT APPLICABLE | |
| Sweis, Nadeen (individual) | Administrator · NOT APPLICABLE | |
| Twomagnets LLC (organization) | Administrator · NOT APPLICABLE | |
| Zaio, Noreen (individual) | Administrator · NOT APPLICABLE | |
| Dupont, Lori (individual) | Corporate Director · NOT APPLICABLE | |
| Gehler, Miriam (individual) | Corporate Director · NOT APPLICABLE | |
| Kerwin, Andrew (individual) | Corporate Director · NOT APPLICABLE | |
| Kumar, Rajeev Shiva (individual) | Corporate Director · NOT APPLICABLE | |
| Lacke (Carrig), Karen (individual) | Corporate Director · NOT APPLICABLE | |
| Lynn, Nicholas (individual) | Corporate Director · NOT APPLICABLE | |
| Carriage Healthcare Companies INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Sherman, Stephanie (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Siebel, Robert (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Sweis, Nadeen (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Zaio, Noreen (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Fair Oaks Health Care Center?
Fair Oaks Health Care Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.
How many beds does Fair Oaks Health Care Center have?
It has 51 certified beds and cares for about 40 residents per day.
Has Fair Oaks Health Care Center been fined?
Yes. CMS lists 3 penalties totaling $26,325 in the last three years.
Who owns Fair Oaks Health Care Center?
It is part of Wisconsin Illinois Senior Housing, INC. and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Fair Oaks Health Care Center?
(815) 455-0550. The facility is located at 471 Terra Cotta Avenue, Crystal Lake, IL 60014.
Other nursing homes in Crystal Lake
-
Pearl of Crystal Lake, the
Nursing Home · Crystal Lake, IL · 97 beds
★★★★★ -
Crystal Pines Rehab & HCC
Nursing Home · Crystal Lake, IL · 110 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.