Miller Health Care Center
Nursing Home · Kankakee, IL
CMS certification number145843
Contact & location
1601 Butterfield TrailKankakee, IL 60901
Kankakee County
- Phone
- (815) 936-6500
- ZIP code
- 60901 – all care providers
Facility details
- Certified beds
- 160
- Residents per day
- 101.5 (63% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Riverside Senior Living Center
- Medicare certified since
- July 7, 1995
- Participates in
- Medicare and Medicaid
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.77 (state 3.45 · U.S. 3.86)
- Registered nurses (RN)
- 0.66 (state 0.72 · U.S. 0.69)
- Licensed practical nurses
- 1.02 (state 0.64 · U.S. 0.86)
- Nurse aides
- 2.10 (state 2.09 · U.S. 2.32)
- Weekend total
- 3.32 (state 3.08 · U.S. 3.42)
- Nursing staff turnover
- 42.0 (state 44.5 · U.S. 45.8)%
- RN turnover
- 47.8 (state 41.8 · U.S. 42.9)%
Inspections
- Last standard inspection
- July 18, 2024
- Health deficiencies (last cycle)
- 15.0 (state 12.5 · U.S. 9.3)
- From complaints
- 8
- Citations on record (3 years)
- 34 health · 21 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-06-22 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-23 |
| 2026-04-17 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-04-18 |
| 2026-02-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-25 |
| 2026-02-10 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. F0678 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2026-02-11 |
| 2026-02-10 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-02-11 |
| 2026-02-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-02-11 |
| 2026-02-10 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-11 |
| 2025-08-25 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-26 |
| 2024-09-01 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-03 |
| 2024-07-18 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2024-09-03 |
| 2024-07-18 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-03 |
| 2024-07-18 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-03 |
| 2024-07-18 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-03 |
| 2024-07-18 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-03 |
| 2024-07-18 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-03 |
| 2024-07-18 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-09-03 |
| 2024-07-07 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-10 |
| 2024-05-02 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-05 |
| 2024-05-02 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-05 |
| 2023-08-04 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-08-24 |
| 2023-08-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-08-15 |
| 2023-08-04 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-08-24 |
| 2023-08-04 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-08-24 |
| 2023-08-04 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-08-24 |
| 2023-08-04 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-08-24 |
| 2023-08-04 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-24 |
| 2023-08-04 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-24 |
| 2023-08-04 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-24 |
| 2023-08-04 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-24 |
| 2022-05-12 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-06-01 |
| 2022-05-12 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-06-01 |
| 2022-05-12 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-01 |
| 2022-05-12 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-01 |
| 2022-05-12 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-01 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
3 penalties in the last three years, including $189,285 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-04-17 | Fine | $17,665 |
| 2026-02-10 | Fine | $171,620 |
| 2024-07-18 | Payment Denial | 17 days payment denial |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Fear, Roxanne (individual) | Administrator · NOT APPLICABLE | |
| Issa, Rasha (individual) | Administrator · NOT APPLICABLE | |
| Bennett, Jeff (individual) | Corporate Director · NOT APPLICABLE | |
| Frogge, Margaret (individual) | Corporate Director · NOT APPLICABLE | |
| Hoekstra, Jerry (individual) | Corporate Director · NOT APPLICABLE | |
| O'gorman, Michael (individual) | Corporate Director · NOT APPLICABLE | |
| Payne, Bruce (individual) | Corporate Director · NOT APPLICABLE | |
| Schiltz, Richard (individual) | Corporate Director · NOT APPLICABLE | |
| Strasma, Norman (individual) | Corporate Director · NOT APPLICABLE | |
| Tyson, Dave (individual) | Corporate Director · NOT APPLICABLE | |
| Kambic, Phillip (individual) | Corporate Officer · NOT APPLICABLE | |
| Schiltz, Rebecca (individual) | Corporate Officer · NOT APPLICABLE | |
| Vilt, Patricia (individual) | Corporate Officer · NOT APPLICABLE | |
| Fear, Roxanne (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Issa, Rasha (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Riverside Medical Center (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Miller Health Care Center?
Miller Health Care Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.
How many beds does Miller Health Care Center have?
It has 160 certified beds and cares for about 102 residents per day.
Has Miller Health Care Center been fined?
Yes. CMS lists 3 penalties totaling $189,285 in the last three years.
What is the phone number of Miller Health Care Center?
(815) 936-6500. The facility is located at 1601 Butterfield Trail, Kankakee, IL 60901.
Other nursing homes in Kankakee
-
Citadel Care Center-Kankakee
Nursing Home · Kankakee, IL · 107 beds
★★★★ -
Arc at Kankakee
Nursing Home · Kankakee, IL · 51 beds
★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.