Pleasant View Luther Home

Nursing Home · Ottawa, IL

CMS overall rating 4/5 Non profit - Corporation

CMS certification number145801

Contact & location

505 College Avenue
Ottawa, IL 61350
La Salle County
Phone
(815) 434-1130
ZIP code
61350 – all care providers

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Facility details

Certified beds
90
Residents per day
69.4 (77% occupied)
Ownership
Non profit - Corporation
Legal name
Pleasant View Luther Home INC
Medicare certified since
September 1, 1994
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 2.5
Health inspections★★★★★ 3/5
State avg 2.7
Staffing★★★★★ 4/5
State avg 2.1
Quality measures★★★★★ 5/5
State avg 3.0
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.43 (state 3.45 · U.S. 3.86)
Registered nurses (RN)
0.82 (state 0.72 · U.S. 0.69)
Licensed practical nurses
0.32 (state 0.64 · U.S. 0.86)
Nurse aides
2.28 (state 2.09 · U.S. 2.32)
Weekend total
3.21 (state 3.08 · U.S. 3.42)
Nursing staff turnover
41.7 (state 44.5 · U.S. 45.8)%
RN turnover
45.5 (state 41.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 30, 2026
Health deficiencies (last cycle)
9.0 (state 12.5 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
36 health · 16 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-05-13 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-08
2026-01-30 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-03-06
2026-01-30 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-03-06
2026-01-30 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-06
2026-01-30 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-06
2026-01-30 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-06
2026-01-30 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-06
2025-11-15 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-05
2025-11-15 Provide medically-related social services to help each resident achieve the highest possible quality of life.
F0745 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-05
2025-06-27 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-10
2025-05-08 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-05-23
2025-05-08 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-23
2025-05-08 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-23
2025-05-08 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-23
2025-02-28 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-03-25
2025-02-28 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-02
2025-02-28 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-24
2025-02-28 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-24
2025-02-28 Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
F0710 · Nursing and Physician Services Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-24
2025-02-28 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-24
2025-02-28 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
F0849 · Administration Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-24
2025-02-28 The resident has the right to receive notices in a format and a language he or she understands.
F0574 · Resident Rights Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2025-03-10
2025-02-28 Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
F0577 · Resident Rights Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2025-03-10
2025-02-28 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2025-03-24
2025-02-28 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2025-03-24
2024-12-20 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-01-16
2024-12-20 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-16
2024-12-20 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-16
2024-06-20 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-07-08
2024-04-17 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-09
2024-01-31 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2024-02-16
2024-01-31 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-16
2024-01-31 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-16
2024-01-31 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-16
2024-01-31 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-16
2024-01-11 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-02-01

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

5 penalties in the last three years, including $87,819 in fines.

DateTypeAmount
2026-02-25Payment Denial14 days payment denial
2024-12-20Fine$38,711
2024-06-20Fine$21,450
2024-01-11Payment Denial10 days payment denial
2024-01-11Fine$27,658

Ownership & management

NameRoleSince
Bentley, Meredith (individual)Administrator · NOT APPLICABLE
Black, Terri (individual)Administrator · NOT APPLICABLE
Lacroix, Amy (individual)Administrator · NOT APPLICABLE
Lutheran Life Communities (organization)Administrator · NOT APPLICABLE
Lutheran Life Ministries (organization)Administrator · NOT APPLICABLE
Maguire, Robert (individual)Administrator · NOT APPLICABLE
Old National Bank (organization)Administrator · NOT APPLICABLE
Renetzky, Michael (individual)Administrator · NOT APPLICABLE
Richter and Associates (organization)Administrator · NOT APPLICABLE
Select Rehabilitation, LLC (organization)Administrator · NOT APPLICABLE
Thomas Management LLC (organization)Administrator · NOT APPLICABLE
Zellers, Amy (individual)Administrator · NOT APPLICABLE
Black, Terri (individual)Corporate Director · NOT APPLICABLE
Bentley, Meredith (individual)Corporate Officer · NOT APPLICABLE
Lacroix, Amy (individual)Corporate Officer · NOT APPLICABLE
Renetzky, Michael (individual)Corporate Officer · NOT APPLICABLE
Maguire, Robert (individual)Operational/managerial Control · NOT APPLICABLE
Richter and Associates (organization)Operational/managerial Control · NOT APPLICABLE
Select Rehabilitation, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Thomas Management LLC (organization)Operational/managerial Control · NOT APPLICABLE
Zellers, Amy (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Pleasant View Luther Home?

Pleasant View Luther Home has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.

How many beds does Pleasant View Luther Home have?

It has 90 certified beds and cares for about 69 residents per day.

Has Pleasant View Luther Home been fined?

Yes. CMS lists 5 penalties totaling $87,819 in the last three years.

What is the phone number of Pleasant View Luther Home?

(815) 434-1130. The facility is located at 505 College Avenue, Ottawa, IL 61350.

Other nursing homes in Ottawa

Compare all nursing homes in Ottawa, IL →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.