West Suburban Medical CTR

Nursing Home · Oak Park, IL

CMS overall rating 4/5 For profit - Corporation

CMS certification number145743

Contact & location

3 Erie Court
Oak Park, IL 60302
Cook County
Phone
(708) 763-6018
ZIP code
60302 – all care providers

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Facility details

Certified beds
50
Residents per day
6.2 (12% occupied)
Ownership
For profit - Corporation
Legal name
Resilience Healthcare - West Suburban Medical Center, LLC
Medicare certified since
February 25, 1993
Participates in
Medicare and Medicaid

CMS star ratings

Overall★★★★★ 4/5
State avg 2.5
Health inspections★★★★★ 4/5
State avg 2.7
Staffing★★★★★ 1/5
State avg 2.1
Quality measures★★★★★ 5/5
State avg 3.0
Long-stay qualityNot rated
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
—
Registered nurses (RN)
—
Licensed practical nurses
—
Nurse aides
—
Weekend total
—
Nursing staff turnover
—
RN turnover
—

Inspections

Last standard inspection
October 10, 2024
Health deficiencies (last cycle)
5.0 (state 12.5 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
14 health · 14 fire safety · includes actual harm
DateCitationSeverityStatus
2026-04-02 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
F0627 · Resident Rights Deficiencies · complaint inspection
G
Actual harm
Deficient, Provider has no plan of correction
2026-04-02 Submit a timely, acceptable plan for facility closure, including notification of the appropriate entities and ensuring residents are transferred in a safe and orderly manner.
F0845 · Administration Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Deficient, Provider has no plan of correction
2024-10-10 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-15
2024-10-10 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-15
2024-10-10 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-15
2023-09-28 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-10-27
2023-09-28 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-27
2023-09-28 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-27
2023-09-28 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-27
2023-09-28 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-27
2023-09-28 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-27
2023-09-28 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-27
2022-08-25 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2022-09-19
2022-08-25 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-09-19

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Greenberg, Michele (individual)Administrator · NOT APPLICABLE
Patlola, Rathnaker (individual)Administrator · NOT APPLICABLE
Prasad, Manoj (individual)Administrator · NOT APPLICABLE
Prasad, Manoj (individual)Corporate Officer · NOT APPLICABLE
Aum Global Healthcare Management, LLC (organization)Direct Ownership Interest · NOT APPLICABLE
Greenberg, Michele (individual)Indirect Ownership Interest · NOT APPLICABLE
Patlola, Rathnaker (individual)Indirect Ownership Interest · NOT APPLICABLE
Prasad, Manoj (individual)Indirect Ownership Interest · NOT APPLICABLE
Greenberg, Michele (individual)Operational/managerial Control · NOT APPLICABLE
Prasad, Manoj (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of West Suburban Medical CTR?

West Suburban Medical CTR has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.

How many beds does West Suburban Medical CTR have?

It has 50 certified beds and cares for about 6 residents per day.

Has West Suburban Medical CTR been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of West Suburban Medical CTR?

(708) 763-6018. The facility is located at 3 Erie Court, Oak Park, IL 60302.

Other nursing homes in Oak Park

Compare all nursing homes in Oak Park, IL →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.