Village at Victory Lakes, the

Nursing Home · Lindenhurst, IL

CMS overall rating 4/5 Non profit - Corporation

CMS certification number145602

Contact & location

1055 East Grand Avenue
Lindenhurst, IL 60046
Lake County
Phone
(847) 356-5900
ZIP code
60046 – all care providers

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Facility details

Certified beds
120
Residents per day
81.7 (68% occupied)
Ownership
Non profit - Corporation
Legal name
Franciscan Communities, INC
Chain
Franciscan Communities (6 facilities, avg 4.0★)
Medicare certified since
February 2, 1989
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 2.5
Health inspections★★★★★ 2/5
State avg 2.7
Staffing★★★★★ 5/5
State avg 2.1
Quality measures★★★★★ 5/5
State avg 3.0
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.13 (state 3.45 · U.S. 3.86)
Registered nurses (RN)
1.31 (state 0.72 · U.S. 0.69)
Licensed practical nurses
0.66 (state 0.64 · U.S. 0.86)
Nurse aides
2.16 (state 2.09 · U.S. 2.32)
Weekend total
3.70 (state 3.08 · U.S. 3.42)
Nursing staff turnover
34.8 (state 44.5 · U.S. 45.8)%
RN turnover
31.6 (state 41.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
March 12, 2026
Health deficiencies (last cycle)
11.0 (state 12.5 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
27 health · 26 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-05-14 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-05-21
2026-03-12 Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
F0678 · Quality of Life and Care Deficiencies
J
Immediate jeopardy to resident health or safety
Corrected 2026-03-13
2026-03-12 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-12 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-12 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-12 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-12 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-12 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-02-23 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-02-19
2025-10-30 Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
F0809 · Nutrition and Dietary Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-25
2025-10-28 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-25
2025-01-29 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2025-02-12
2025-01-29 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-12
2025-01-29 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-12
2025-01-29 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-12
2024-02-07 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2024-03-03
2024-02-07 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-03
2024-02-07 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-03
2024-02-07 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-03
2024-02-07 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-03
2024-02-07 Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
F0559 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-03
2024-02-07 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-03
2024-02-07 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-03
2024-02-07 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-03
2024-02-07 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-03
2024-02-07 Provide or get specialized rehabilitative services as required for a resident.
F0825 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-03
2024-01-03 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-01-19

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

5 penalties in the last three years, including $93,506 in fines.

DateTypeAmount
2026-05-14Fine$11,480
2026-03-12Fine$26,685
2026-02-23Fine$19,135
2025-01-29Fine$20,253
2024-02-07Fine$15,953

Ownership & management

NameRoleSince
Franciscan Sisters of Chicago Services Corporation (organization)5%+ Direct Ownership Interest · 100%
Carroll, Elizabeth (individual)Administrator · NOT APPLICABLE
Franciscan Sisters of Chicago Services Corporation (organization)Administrator · NOT APPLICABLE
Pomeranets, Eugene (individual)Administrator · NOT APPLICABLE
Parkhill, Roberta (individual)Corporate Director · NOT APPLICABLE
Stark, James (individual)Corporate Director · NOT APPLICABLE
Umanskiy, Regina (individual)Corporate Director · NOT APPLICABLE
Parkhill, Roberta (individual)Corporate Officer · NOT APPLICABLE
Ramirez-Justin, Andrea (individual)Corporate Officer · NOT APPLICABLE
Rosenberger, Robert (individual)Corporate Officer · NOT APPLICABLE
Stark, James (individual)Corporate Officer · NOT APPLICABLE
Umanskiy, Regina (individual)Corporate Officer · NOT APPLICABLE
Carroll, Elizabeth (individual)Operational/managerial Control · NOT APPLICABLE
Pomeranets, Eugene (individual)Operational/managerial Control · NOT APPLICABLE
Raina, Anshu (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Village at Victory Lakes, the?

Village at Victory Lakes, the has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.

How many beds does Village at Victory Lakes, the have?

It has 120 certified beds and cares for about 82 residents per day.

Has Village at Victory Lakes, the been fined?

Yes. CMS lists 5 penalties totaling $93,506 in the last three years.

Who owns Village at Victory Lakes, the?

It is part of Franciscan Communities and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Village at Victory Lakes, the?

(847) 356-5900. The facility is located at 1055 East Grand Avenue, Lindenhurst, IL 60046.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.