Arcadia Care Toulon

Nursing Home · Toulon, IL

CMS overall rating 1/5 SFF candidate Abuse citation For profit - Limited Liability company

CMS certification number145442
CMS lists this nursing home as a Special Focus Facility candidate – one of the lowest-performing nursing homes in its state based on inspection history.
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

700 E Main ST
Toulon, IL 61483
Stark County
Phone
(309) 286-2631
ZIP code
61483 – all care providers

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Facility details

Certified beds
136
Residents per day
70.2 (52% occupied)
Ownership
For profit - Limited Liability company
Legal name
Arcadia Care Toulon LLC
Chain
Arcadia Care (25 facilities, avg 1.3★)
Medicare certified since
February 1, 1982
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.5
Health inspections★★★★★ 1/5
State avg 2.7
Staffing★★★★★ 1/5
State avg 2.1
Quality measures★★★★★ 4/5
State avg 3.0
Long-stay quality★★★★★ 4/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
2.90 (state 3.45 · U.S. 3.86)
Registered nurses (RN)
0.27 (state 0.72 · U.S. 0.69)
Licensed practical nurses
0.53 (state 0.64 · U.S. 0.86)
Nurse aides
2.10 (state 2.09 · U.S. 2.32)
Weekend total
2.72 (state 3.08 · U.S. 3.42)
Nursing staff turnover
45.1 (state 44.5 · U.S. 45.8)%
RN turnover
—

Inspections

Last standard inspection
March 3, 2026
Health deficiencies (last cycle)
36.0 (state 12.5 · U.S. 9.3)
From complaints
11
Citations on record (3 years)
66 health · 14 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-04-30 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2026-05-19
2026-04-30 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2026-05-27
2026-04-30 Provide behavior health training consistent with the requirements and as determined by a facility assessment.
F0949 · Administration Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2026-05-27
2026-04-30 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-19
2026-04-19 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2026-05-12
2026-04-19 Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
F0809 · Nutrition and Dietary Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-04-20
2026-03-03 Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
F0603 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
J
Immediate jeopardy to resident health or safety
Corrected 2026-03-26
2026-03-03 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies
I
Actual harm
Corrected 2026-03-26
2026-03-03 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2026-04-27
2026-03-03 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-03 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-03 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-03 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-03 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-03 Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
F0945 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-03 Provide training in compliance and ethics.
F0946 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-03 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-03 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-03 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-03 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-27
2026-03-03 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-03 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-03 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-03 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-03 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-03 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-03 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-03 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-03 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-03 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-26
2026-03-03 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-29
2025-12-11 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-12
2025-09-17 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-18
2025-09-17 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-18
2025-09-17 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-18
2025-09-17 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-18
2025-06-23 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-01
2025-06-23 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-01
2025-05-14 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-05-15
2025-05-14 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-15
2024-11-15 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-12-02
2024-11-01 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-11-01 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-11-01 Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
F0847 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-11-01 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-11-01 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-11-01 Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
F0882 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-11-01 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-11-29
2024-11-01 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-11-01 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-22

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

7 penalties in the last three years, including $379,356 in fines.

DateTypeAmount
2026-03-03Payment Denial57 days payment denial
2026-03-03Fine$304,105
2025-05-14Fine$19,949
2024-10-10Payment Denial7 days payment denial
2024-10-10Fine$37,947
2024-06-17Fine$17,355
2023-09-28Payment Denial5 days payment denial

Ownership & management

NameRoleSince
Ahearn, Michael (individual)Administrator · NOT APPLICABLE
Arcadia Care Management LLC (organization)Administrator · NOT APPLICABLE
Brooks, Kendel (individual)Administrator · NOT APPLICABLE
Curis Services LLC (organization)Administrator · NOT APPLICABLE
David a Berkowitz Delta Trust (organization)Administrator · NOT APPLICABLE
McClure, Michelle (individual)Administrator · NOT APPLICABLE
Petersen SNF Holdings LLC (organization)Administrator · NOT APPLICABLE
Rajchenbach, Chaim (individual)Administrator · NOT APPLICABLE
Seitler, Dovid (individual)Administrator · NOT APPLICABLE
Spector, Jennifer (individual)Administrator · NOT APPLICABLE
Turofsky, Steven (individual)Administrator · NOT APPLICABLE
Wilhelm, Naftali (individual)Administrator · NOT APPLICABLE
Yosef Meystel Delta Trust (organization)Administrator · NOT APPLICABLE
McClure, Michelle (individual)Corporate Officer · NOT APPLICABLE
Seitler, Dovid (individual)Corporate Officer · NOT APPLICABLE
Spector, Jennifer (individual)Corporate Officer · NOT APPLICABLE
Goldfarb, Brian (individual)Direct Ownership Interest · NOT APPLICABLE
Berkowitz, David (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Hoffman, Joshua (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Meystel, Yosef (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Brooks, Kendel (individual)Managing Control - Governing Body · NOT APPLICABLE
Ahearn, Michael (individual)Operational/managerial Control · NOT APPLICABLE
Arcadia Care Management LLC (organization)Operational/managerial Control · NOT APPLICABLE
Brooks, Kendel (individual)Operational/managerial Control · NOT APPLICABLE
McClure, Michelle (individual)Operational/managerial Control · NOT APPLICABLE
Seitler, Dovid (individual)Operational/managerial Control · NOT APPLICABLE
Spector, Jennifer (individual)Operational/managerial Control · NOT APPLICABLE
Turofsky, Steven (individual)Operational/managerial Control · NOT APPLICABLE
Wilhelm, Naftali (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Arcadia Care Toulon?

Arcadia Care Toulon has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.

How many beds does Arcadia Care Toulon have?

It has 136 certified beds and cares for about 70 residents per day.

Has Arcadia Care Toulon been fined?

Yes. CMS lists 7 penalties totaling $379,356 in the last three years.

Who owns Arcadia Care Toulon?

It is part of Arcadia Care and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Arcadia Care Toulon?

(309) 286-2631. The facility is located at 700 E Main ST, Toulon, IL 61483.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.