Rivaya Care of Des Plaines
Nursing Home · Des Plaines, IL
CMS certification number145334
Contact & location
9300 Ballard RoadDes Plaines, IL 60016
Cook County
- Phone
- (847) 294-2300
- ZIP code
- 60016 – all care providers
Facility details
- Certified beds
- 231
- Residents per day
- 106.1 (46% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Rivaya Care of Des Plaines LLC
- Medicare certified since
- January 1, 1977
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.34 (state 3.45 · U.S. 3.86)
- Registered nurses (RN)
- 0.86 (state 0.72 · U.S. 0.69)
- Licensed practical nurses
- 0.67 (state 0.64 · U.S. 0.86)
- Nurse aides
- 1.81 (state 2.09 · U.S. 2.32)
- Weekend total
- 2.86 (state 3.08 · U.S. 3.42)
- Nursing staff turnover
- 61.5 (state 44.5 · U.S. 45.8)%
- RN turnover
- 48.1 (state 41.8 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- December 18, 2025
- Health deficiencies (last cycle)
- 9.0 (state 12.5 · U.S. 9.3)
- From complaints
- 8
- Citations on record (3 years)
- 48 health · 15 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-04-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-01 |
| 2026-04-17 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-01 |
| 2026-04-17 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-01 |
| 2026-04-17 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-01 |
| 2026-03-05 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-06 |
| 2026-03-05 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-06 |
| 2025-12-18 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-19 |
| 2025-11-25 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-04 |
| 2025-09-29 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-10-03 |
| 2025-06-22 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-23 |
| 2025-06-04 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-17 |
| 2025-01-23 | Provide medically-related social services to help each resident achieve the highest possible quality of life. F0745 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-05 |
| 2024-12-13 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-24 |
| 2024-11-15 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-21 |
| 2024-11-15 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-21 |
| 2024-10-28 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-30 |
| 2024-09-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2024-10-11 |
| 2024-09-26 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2024-10-11 |
| 2024-09-26 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-11 |
| 2024-09-26 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-11 |
| 2024-09-26 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. F0773 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-11 |
| 2024-08-01 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-08-16 |
| 2024-05-02 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-04 |
| 2024-05-02 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-04 |
| 2024-02-23 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-05-04 |
| 2024-02-23 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-02-29 |
| 2024-02-02 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-03 |
| 2023-11-09 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2023-11-13 |
| 2023-11-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2023-11-13 |
| 2023-11-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-11-13 |
| 2023-11-09 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-13 |
| 2023-11-09 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. F0741 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-13 |
| 2023-11-09 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-13 |
| 2023-11-09 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. F0573 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-13 |
| 2023-11-09 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-13 |
| 2023-10-18 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. F0678 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2023-11-13 |
| 2023-10-18 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-02-03 |
| 2023-10-18 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2023-11-13 |
| 2023-10-18 | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. F0777 · Administration Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-02-03 |
| 2023-10-18 | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. F0563 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-13 |
| 2023-10-18 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-13 |
| 2023-10-18 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-13 |
| 2023-10-18 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-13 |
| 2023-10-18 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-13 |
| 2023-10-18 | Provide care by qualified persons according to each resident's written plan of care. F0659 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-13 |
| 2023-10-18 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-13 |
| 2023-10-18 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-13 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
9 penalties in the last three years, including $289,496 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-09-29 | Fine | $14,505 |
| 2024-09-26 | Payment Denial | 6 days payment denial |
| 2024-09-26 | Fine | $52,466 |
| 2024-08-01 | Fine | $23,647 |
| 2024-02-23 | Payment Denial | 45 days payment denial |
| 2024-02-23 | Fine | $76,780 |
| 2024-02-06 | Fine | $4,558 |
| 2023-10-18 | Payment Denial | 81 days payment denial |
| 2023-10-18 | Fine | $117,540 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Rivaya Healthcare Holdings LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Graber, Joshua (individual) | 5%+ Indirect Ownership Interest · 40% | |
| 9300 Ballard Road LLC (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Ecapital Healthcare Corp (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| 9300 Ballard Road LLC (organization) | Administrator · NOT APPLICABLE | |
| Extended Care Consulting LLC (organization) | Administrator · NOT APPLICABLE | |
| Gonzalez, Nelia (individual) | Administrator · NOT APPLICABLE | |
| Israel, Levi (individual) | Administrator · NOT APPLICABLE | |
| Singh, Bhupinder (individual) | Administrator · NOT APPLICABLE | |
| Rivaya Healthcare Holdings LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Israel, Levi (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| 9300 Ballard Road LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Ecapital Healthcare Corp (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Extended Care Consulting LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Gonzalez, Nelia (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Israel, Levi (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Singh, Bhupinder (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Rivaya Care of Des Plaines?
Rivaya Care of Des Plaines has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.
How many beds does Rivaya Care of Des Plaines have?
It has 231 certified beds and cares for about 106 residents per day.
Has Rivaya Care of Des Plaines been fined?
Yes. CMS lists 9 penalties totaling $289,496 in the last three years.
What is the phone number of Rivaya Care of Des Plaines?
(847) 294-2300. The facility is located at 9300 Ballard Road, Des Plaines, IL 60016.
Other nursing homes in Des Plaines
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.