Citadel of Sterling,The
Nursing Home · Sterling, IL
CMS certification number145278
Contact & location
105 East 23Rd StreetSterling, IL 61081
Whiteside County
- Phone
- (815) 626-4264
- ZIP code
- 61081 – all care providers
Facility details
- Certified beds
- 121
- Residents per day
- 87.9 (73% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Citadel Care Center - Sterling LLC
- Chain
- Citadel Healthcare (14 facilities, avg 3.2★)
- Medicare certified since
- September 1, 1974
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.20 (state 3.45 · U.S. 3.86)
- Registered nurses (RN)
- 0.47 (state 0.72 · U.S. 0.69)
- Licensed practical nurses
- 0.78 (state 0.64 · U.S. 0.86)
- Nurse aides
- 1.95 (state 2.09 · U.S. 2.32)
- Weekend total
- 3.05 (state 3.08 · U.S. 3.42)
- Nursing staff turnover
- 31.8 (state 44.5 · U.S. 45.8)%
- RN turnover
- 33.3 (state 41.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- April 30, 2026
- Health deficiencies (last cycle)
- 3.0 (state 12.5 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 22 health · 9 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-04-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-05-18 |
| 2026-04-30 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-05-18 |
| 2026-04-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-18 |
| 2025-05-22 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-06-02 |
| 2025-05-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-06-02 |
| 2025-05-22 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-02 |
| 2025-05-22 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-02 |
| 2025-05-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-02 |
| 2025-05-22 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-02 |
| 2025-05-22 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-02 |
| 2025-05-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-02 |
| 2025-05-22 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-02 |
| 2025-05-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-02 |
| 2025-05-22 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-02 |
| 2025-05-22 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-02 |
| 2024-11-13 | Provide or get specialized rehabilitative services as required for a resident. F0825 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-19 |
| 2024-06-12 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2024-06-25 |
| 2024-06-12 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-06-25 |
| 2024-06-12 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-25 |
| 2024-06-12 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-25 |
| 2024-01-25 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-02-06 |
| 2023-11-03 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-16 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $11,213 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-06-12 | Fine | $11,213 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Graf, Marcella (individual) | Administrator · NOT APPLICABLE | |
| McMahon, Michael (individual) | Administrator · NOT APPLICABLE | |
| Omnia Healthcare Group LLC (organization) | Administrator · NOT APPLICABLE | |
| Robin, Jason (individual) | Administrator · NOT APPLICABLE | |
| Aaron, Adina (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Aaron, Fred (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Aaron, Jonathan (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Graf, Marcella (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Gross, Shoshana (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Kohen, Yakov (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Proctor, Katherine (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Stern Family Investment TR (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Stern, Raphaela (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Aaron, Jonathan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Graf, Marcella (individual) | Operational/managerial Control · NOT APPLICABLE | |
| McMahon, Michael (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Robin, Jason (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Citadel of Sterling,The?
Citadel of Sterling,The has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.
How many beds does Citadel of Sterling,The have?
It has 121 certified beds and cares for about 88 residents per day.
Has Citadel of Sterling,The been fined?
Yes. CMS lists 1 penalty totaling $11,213 in the last three years.
Who owns Citadel of Sterling,The?
It is part of Citadel Healthcare and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Citadel of Sterling,The?
(815) 626-4264. The facility is located at 105 East 23Rd Street, Sterling, IL 61081.
Other nursing homes in Sterling
-
La Bella of Sterling
Nursing Home · Sterling, IL · 70 beds
★★ -
Allure of Sterling
Nursing Home · Sterling, IL · 130 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.