Sunterra Springs Riverview
Nursing Home · Boise, ID
Contact & location
3550 West Americana TerraceBoise, ID 83706
Ada County
- Phone
- (208) 615-4940
- ZIP code
- 83706 – all care providers
Facility details
- Certified beds
- 30
- Residents per day
- 28.4 (95% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- SNF Boise Operating Company LLC
- Chain
- Sunterra Springs (4 facilities, avg 3.8★)
- Medicare certified since
- October 21, 2013
- Participates in
- Medicare
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.46 (state 4.04 · U.S. 3.86)
- Registered nurses (RN)
- 0.79 (state 0.86 · U.S. 0.69)
- Licensed practical nurses
- 1.19 (state 0.74 · U.S. 0.86)
- Nurse aides
- 2.48 (state 2.44 · U.S. 2.32)
- Weekend total
- 4.10 (state 3.49 · U.S. 3.42)
- Nursing staff turnover
- 57.5 (state 50.3 · U.S. 45.8)%
- RN turnover
- 40.0 (state 40.9 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- January 9, 2026
- Health deficiencies (last cycle)
- 11.0 (state 10.2 · U.S. 9.3)
- From complaints
- 11
- Citations on record (3 years)
- 20 health · 11 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-01-09 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-06 |
| 2026-01-09 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-06 |
| 2026-01-09 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-04 |
| 2026-01-09 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-06 |
| 2026-01-09 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-06 |
| 2026-01-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-06 |
| 2026-01-09 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-06 |
| 2026-01-09 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-06 |
| 2026-01-09 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-06 |
| 2026-01-09 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-06 |
| 2026-01-09 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-06 |
| 2025-01-24 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-21 |
| 2025-01-24 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-21 |
| 2025-01-24 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-21 |
| 2024-02-23 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-01-06 |
| 2024-02-23 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-12 |
| 2024-02-23 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-12 |
| 2024-02-23 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-12 |
| 2024-02-23 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-12 |
| 2024-02-23 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-12 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $8,021 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-02-23 | Fine | $8,021 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| BV Pac Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| Cavarretta, Christopher (individual) | Administrator · NOT APPLICABLE | |
| DLB Legacy LLC (organization) | Administrator · NOT APPLICABLE | |
| RMC Enterprises LLC (organization) | Administrator · NOT APPLICABLE | |
| Rocky Mountain Care LLC (organization) | Administrator · NOT APPLICABLE | |
| Williams, Ryan (individual) | Administrator · NOT APPLICABLE | |
| RMC Enterprises LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Ball Ventures LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Ball, Allen (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Ball, Connie (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Bangerte, Nathan (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Bangerter, Dee (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Bangerter, Edward (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Bangerter, Johnathan (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Bangerter, Lamar (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| BV Operations LLC. (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| BV Pac Holdings LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| DLB Legacy LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Rmce Operations LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Shrader, Richard (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Bangerte, Nathan (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Bangerter, Edward (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Bangerter, Johnathan (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Darby, Megan (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Gatherum, Jason (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Hansen, Kent (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Neves, Courtney (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Owens, Jon (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Snowball, Kelly (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Cavarretta, Christopher (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Gatherum, Jason (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Stevens, Gary (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Williams, Ryan (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Sunterra Springs Riverview?
Sunterra Springs Riverview has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Idaho.
How many beds does Sunterra Springs Riverview have?
It has 30 certified beds and cares for about 28 residents per day.
Has Sunterra Springs Riverview been fined?
Yes. CMS lists 1 penalty totaling $8,021 in the last three years.
Who owns Sunterra Springs Riverview?
It is part of Sunterra Springs and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Sunterra Springs Riverview?
(208) 615-4940. The facility is located at 3550 West Americana Terrace, Boise, ID 83706.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.