Samuel Mahelona Memorial Hospital

Nursing Home · Kapaa, HI

CMS overall rating 5/5 Government - State

CMS certification number125029

Contact & location

4800 Kawaihau Road
Kapaa, HI 96746
Kauai County
Phone
(808) 822-4961
ZIP code
96746 – all care providers

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Facility details

Certified beds
66
Residents per day
47.1 (71% occupied)
Ownership
Government - State
Medicare certified since
July 15, 1976
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.6
Health inspections★★★★★ 4/5
State avg 2.9
Staffing★★★★★ 5/5
State avg 4.4
Quality measures★★★★★ 4/5
State avg 4.3
Long-stay quality★★★★★ 4/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
6.10 (state 4.97 · U.S. 3.86)
Registered nurses (RN)
2.18 (state 1.75 · U.S. 0.69)
Licensed practical nurses
0.41 (state 0.34 · U.S. 0.86)
Nurse aides
3.52 (state 2.88 · U.S. 2.32)
Weekend total
5.66 (state 4.41 · U.S. 3.42)
Nursing staff turnover
7.5 (state 36.4 · U.S. 45.8)%
RN turnover
9.5 (state 31.5 · U.S. 42.9)%

Inspections

Last standard inspection
May 14, 2026
Health deficiencies (last cycle)
8.0 (state 10.0 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
18 health · 2 fire safety · includes actual harm
DateCitationSeverityStatus
2026-05-14 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-06-26
2026-05-14 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-06-26
2026-05-14 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-06-15
2026-05-14 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-26
2026-05-14 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-26
2026-05-14 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-26
2026-05-14 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-26
2026-05-14 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-26
2024-11-22 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-12-20
2024-11-22 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-03
2024-11-22 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-27
2024-11-22 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-27
2023-12-01 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-01-05
2023-12-01 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-05
2023-12-01 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-05
2023-12-01 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-05
2023-12-01 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-05
2023-12-01 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-05

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Samuel Mahelona Memorial Hospital (organization)5%+ Direct Ownership Interest · 100%
Franklin, Nicholas (individual)Administrator · NOT APPLICABLE
Segawa, Lance (individual)Administrator · NOT APPLICABLE
Asato, Christine (individual)Corporate Officer · NOT APPLICABLE
Segawa, Lance (individual)Corporate Officer · NOT APPLICABLE
Barnes, Walter (individual)Managing Control - Governing Body · NOT APPLICABLE
Kanekoa, Ernest (individual)Managing Control - Governing Body · NOT APPLICABLE
Nogami-Streufert, Glenda (individual)Managing Control - Governing Body · NOT APPLICABLE
Okada-Asher, Donna (individual)Managing Control - Governing Body · NOT APPLICABLE
Rintel, Theodor (individual)Managing Control - Governing Body · NOT APPLICABLE
Rowley, Dennis (individual)Managing Control - Governing Body · NOT APPLICABLE
Yuh, Christopher (individual)Managing Control - Governing Body · NOT APPLICABLE
Asato, Christine (individual)Operational/managerial Control · NOT APPLICABLE
Franklin, Nicholas (individual)Operational/managerial Control · NOT APPLICABLE
Samuel Mahelona Memorial Hospital (organization)Operational/managerial Control · NOT APPLICABLE
Segawa, Lance (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Samuel Mahelona Memorial Hospital?

Samuel Mahelona Memorial Hospital has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.6-star average in Hawaii.

How many beds does Samuel Mahelona Memorial Hospital have?

It has 66 certified beds and cares for about 47 residents per day.

Has Samuel Mahelona Memorial Hospital been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Samuel Mahelona Memorial Hospital?

(808) 822-4961. The facility is located at 4800 Kawaihau Road, Kapaa, HI 96746.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.