Kauai Veterans Memorial Hospital
Nursing Home · Waimea, HI
CMS certification number125021
CMS lists this nursing home as a Special Focus Facility candidate – one of the lowest-performing nursing homes in its state based on inspection history.
Contact & location
4643 Waimea Canyon DriveWaimea, HI 96796
Kauai County
- Phone
- (808) 338-9431
- ZIP code
- 96796 – all care providers
Facility details
- Certified beds
- 20
- Residents per day
- 20.0 (100% occupied)
- Ownership
- Government - State
- Chain
- Hawaii Health Systems Corporation (7 facilities, avg 4.2★)
- Medicare certified since
- April 11, 1973
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.85 (state 4.97 · U.S. 3.86)
- Registered nurses (RN)
- 1.84 (state 1.75 · U.S. 0.69)
- Licensed practical nurses
- 0.28 (state 0.34 · U.S. 0.86)
- Nurse aides
- 2.73 (state 2.88 · U.S. 2.32)
- Weekend total
- 4.30 (state 4.41 · U.S. 3.42)
- Nursing staff turnover
- 9.5 (state 36.4 · U.S. 45.8)%
- RN turnover
- 12.5 (state 31.5 · U.S. 42.9)%
Inspections
- Last standard inspection
- September 10, 2024
- Health deficiencies (last cycle)
- 6.0 (state 10.0 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 21 health · 2 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2024-09-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
L Immediate jeopardy to resident health or safety |
Corrected 2024-10-14 |
| 2024-09-10 | Assess the resident when there is a significant change in condition F0637 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-14 |
| 2024-09-10 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-14 |
| 2024-09-10 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-14 |
| 2024-09-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-24 |
| 2024-09-10 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-14 |
| 2023-09-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-11-02 |
| 2023-09-22 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-06 |
| 2023-09-22 | Assure that each resident’s assessment is updated at least once every 3 months. F0638 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-31 |
| 2023-09-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-06 |
| 2022-09-02 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2022-10-14 |
| 2022-09-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-11-24 |
| 2022-09-02 | The resident has the right to receive notices in a format and a language he or she understands. F0574 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-10-07 |
| 2022-09-02 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. F0577 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-10-07 |
| 2022-09-02 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-09-02 |
| 2022-09-02 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-10-14 |
| 2022-09-02 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-10-14 |
| 2022-09-02 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-09-06 |
| 2022-09-02 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. F0568 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-29 |
| 2022-09-02 | Assess the resident when there is a significant change in condition F0637 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-05 |
| 2022-09-02 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-09 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $34,588 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-09-10 | Fine | $34,588 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Kauai Veterans Memorial Hospital (organization) | 5%+ Direct Ownership Interest · 100% | |
| Hawaii Health Systems Corporation (organization) | 5%+ Indirect Ownership Interest · 20% | |
| Franklin, Nicholas (individual) | Administrator · NOT APPLICABLE | |
| Segawa, Lance (individual) | Administrator · NOT APPLICABLE | |
| Asato, Christine (individual) | Corporate Officer · NOT APPLICABLE | |
| Segawa, Lance (individual) | Corporate Officer · NOT APPLICABLE | |
| Barnes, Walter (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Kanekoa, Ernest (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Nogami-Streufert, Glenda (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Okada-Asher, Donna (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Rintel, Theodor (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Rowley, Dennis (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Yuh, Christopher (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Asato, Christine (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Franklin, Nicholas (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Segawa, Lance (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Kauai Veterans Memorial Hospital?
Kauai Veterans Memorial Hospital has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.6-star average in Hawaii.
How many beds does Kauai Veterans Memorial Hospital have?
It has 20 certified beds and cares for about 20 residents per day.
Has Kauai Veterans Memorial Hospital been fined?
Yes. CMS lists 1 penalty totaling $34,588 in the last three years.
Who owns Kauai Veterans Memorial Hospital?
It is part of Hawaii Health Systems Corporation and is classified as government - state. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Kauai Veterans Memorial Hospital?
(808) 338-9431. The facility is located at 4643 Waimea Canyon Drive, Waimea, HI 96796.
Other nursing homes in Waimea
-
Kauai Care Center
Nursing Home · Waimea, HI · 53 beds
★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.