Garden Isle Healthcare and Rehabilitation Center
Nursing Home · Lihue, HI
CMS certification number125004
Contact & location
3-3420 Kuhio Highway, Suite 300Lihue, HI 96766
Kauai County
- Phone
- (808) 245-1802
- ZIP code
- 96766 – all care providers
Facility details
- Certified beds
- 110
- Residents per day
- 73.3 (67% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Garden Isle Healthcare, LLC
- Chain
- Ohana Pacific Management Co. (6 facilities, avg 3.3★)
- Medicare certified since
- January 1, 1967
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.09 (state 4.97 · U.S. 3.86)
- Registered nurses (RN)
- 1.65 (state 1.75 · U.S. 0.69)
- Licensed practical nurses
- 0.14 (state 0.34 · U.S. 0.86)
- Nurse aides
- 2.30 (state 2.88 · U.S. 2.32)
- Weekend total
- 3.80 (state 4.41 · U.S. 3.42)
- Nursing staff turnover
- 31.5 (state 36.4 · U.S. 45.8)%
- RN turnover
- 16.7 (state 31.5 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- February 21, 2025
- Health deficiencies (last cycle)
- 11.0 (state 10.0 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 37 health · 2 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-02-21 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-02-21 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-02-21 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-02-21 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-02-21 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. F0676 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-02-21 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-02-21 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-02-21 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-02-21 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-02-21 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2025-02-21 | Provide or obtain dental services for each resident. F0791 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-07 |
| 2024-02-23 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-05 |
| 2024-02-23 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-05 |
| 2024-02-23 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-05 |
| 2024-02-23 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-05 |
| 2024-02-23 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-05 |
| 2024-02-23 | Provide care or services that was trauma informed and/or culturally competent. F0699 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-05 |
| 2024-02-23 | Provide or obtain dental services for each resident. F0791 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-05 |
| 2024-02-23 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-05 |
| 2024-02-23 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-05 |
| 2023-02-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-05-05 |
| 2023-02-10 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-05 |
| 2023-02-10 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-05 |
| 2023-02-10 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-05 |
| 2023-02-10 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-05 |
| 2023-02-10 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-05 |
| 2023-02-10 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-05 |
| 2023-02-10 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. F0622 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-05 |
| 2023-02-10 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-05 |
| 2023-02-10 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-05 |
| 2023-02-10 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-05 |
| 2023-02-10 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-05 |
| 2023-02-10 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-05 |
| 2023-02-10 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-05 |
| 2023-02-10 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-05 |
| 2023-02-10 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-05 |
| 2023-02-10 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-05 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Hata, Randall (individual) | Administrator · NOT APPLICABLE | |
| Ho, Bronson (individual) | Administrator · NOT APPLICABLE | |
| Kishaba, Richard (individual) | Administrator · NOT APPLICABLE | |
| Kop, Arnold (individual) | Administrator · NOT APPLICABLE | |
| Lo, Wesley (individual) | Administrator · NOT APPLICABLE | |
| Lore, Andrew (individual) | Administrator · NOT APPLICABLE | |
| McClennon, Pamela (individual) | Administrator · NOT APPLICABLE | |
| Morikuni, Suanne (individual) | Administrator · NOT APPLICABLE | |
| Ohana Pacific Management Company INC (organization) | Administrator · NOT APPLICABLE | |
| Wilcox Memorial Hospital (organization) | Administrator · NOT APPLICABLE | |
| Kishaba, Richard (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Kishaba, Sandra (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Hata, Randall (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ho, Bronson (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Kishaba, Richard (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Kop, Arnold (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Lo, Wesley (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Lore, Andrew (individual) | Operational/managerial Control · NOT APPLICABLE | |
| McClennon, Pamela (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Morikuni, Suanne (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ohana Pacific Management Company INC (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Garden Isle Healthcare and Rehabilitation Center?
Garden Isle Healthcare and Rehabilitation Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.6-star average in Hawaii.
How many beds does Garden Isle Healthcare and Rehabilitation Center have?
It has 110 certified beds and cares for about 73 residents per day.
Has Garden Isle Healthcare and Rehabilitation Center been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Garden Isle Healthcare and Rehabilitation Center?
It is part of Ohana Pacific Management Co. and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Garden Isle Healthcare and Rehabilitation Center?
(808) 245-1802. The facility is located at 3-3420 Kuhio Highway, Suite 300, Lihue, HI 96766.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.