Chatuge Regional Nursing Home
Nursing Home · Hiawassee, GA
CMS certification number115701
Contact & location
386 Belaire DriveHiawassee, GA 30546
Towns County
- Phone
- (706) 896-2231
- ZIP code
- 30546 – all care providers
Facility details
- Certified beds
- 112
- Residents per day
- 80.7 (72% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Chatuge Regional Hospital INC
- Medicare certified since
- October 1, 2005
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.78 (state 3.56 · U.S. 3.86)
- Registered nurses (RN)
- 0.78 (state 0.50 · U.S. 0.69)
- Licensed practical nurses
- 0.98 (state 0.93 · U.S. 0.86)
- Nurse aides
- 2.02 (state 2.14 · U.S. 2.32)
- Weekend total
- 3.29 (state 3.10 · U.S. 3.42)
- Nursing staff turnover
- 46.3 (state 46.0 · U.S. 45.8)%
- RN turnover
- 40.0 (state 44.5 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- December 4, 2025
- Health deficiencies (last cycle)
- 6.0 (state 5.2 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 33 health · 13 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-12-04 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-28 |
| 2025-12-04 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-28 |
| 2025-12-04 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-28 |
| 2025-12-04 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-28 |
| 2025-12-04 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-28 |
| 2025-12-04 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-28 |
| 2024-06-08 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. F0835 · Administration Deficiencies · complaint inspection |
L Immediate jeopardy to resident health or safety |
Corrected 2024-07-24 |
| 2024-06-08 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-07-24 |
| 2024-06-08 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-07-24 |
| 2024-06-08 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-07-24 |
| 2024-06-08 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-07-24 |
| 2024-06-08 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
| 2024-06-08 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
| 2024-06-08 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
| 2024-06-08 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
| 2024-06-08 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. F0909 · Environmental Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
| 2024-06-08 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
| 2024-06-08 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
| 2024-06-08 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
| 2024-06-08 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
| 2024-06-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
| 2024-06-08 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
| 2024-06-08 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
| 2024-06-08 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
| 2024-06-08 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies · complaint inspection |
C No actual harm, potential for minimal harm |
Corrected 2024-07-24 |
| 2022-12-15 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-29 |
| 2022-12-15 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-29 |
| 2022-12-15 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-29 |
| 2022-12-15 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-29 |
| 2022-12-15 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-29 |
| 2022-12-15 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-29 |
| 2022-12-15 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-29 |
| 2022-12-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-29 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $64,214 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-06-08 | Fine | $64,214 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Bierschenk, Kevin (individual) | Administrator · NOT APPLICABLE | |
| Kephart, Michael (individual) | Administrator · NOT APPLICABLE | |
| Stahlkuppe, Robert (individual) | Administrator · NOT APPLICABLE | |
| Townsend, Nicholas (individual) | Administrator · NOT APPLICABLE | |
| Union County Hospital Authority (organization) | Administrator · NOT APPLICABLE | |
| Bierschenk, Kevin (individual) | Corporate Director · NOT APPLICABLE | |
| Davenport, Rick (individual) | Corporate Director · NOT APPLICABLE | |
| Gary, Thomas (individual) | Corporate Director · NOT APPLICABLE | |
| Owenby, Greg (individual) | Corporate Director · NOT APPLICABLE | |
| Paris, Dinah (individual) | Corporate Director · NOT APPLICABLE | |
| Rowe, Steven (individual) | Corporate Director · NOT APPLICABLE | |
| Townsend, Nicholas (individual) | Corporate Director · NOT APPLICABLE | |
| Kephart, Michael (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Townsend, Nicholas (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Bierschenk, Kevin (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Kephart, Michael (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Townsend, Nicholas (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Union County Hospital Authority (organization) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Chatuge Regional Nursing Home?
Chatuge Regional Nursing Home has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Georgia.
How many beds does Chatuge Regional Nursing Home have?
It has 112 certified beds and cares for about 81 residents per day.
Has Chatuge Regional Nursing Home been fined?
Yes. CMS lists 1 penalty totaling $64,214 in the last three years.
What is the phone number of Chatuge Regional Nursing Home?
(706) 896-2231. The facility is located at 386 Belaire Drive, Hiawassee, GA 30546.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.