Willowbrooke Court at Lanier Village Estates

Nursing Home · Gainesville, GA

CMS overall rating 5/5 Non profit - Corporation

CMS certification number115687

Contact & location

4145 Misty Morning Way
Gainesville, GA 30506
Hall County
Phone
(678) 450-3005
ZIP code
30506 – all care providers

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Facility details

Certified beds
48
Residents per day
43.7 (91% occupied)
Ownership
Non profit - Corporation
Legal name
Acts Retirement-Life Communities INC
Chain
Acts Retirement-Life Communities (27 facilities, avg 4.7★)
Medicare certified since
October 5, 2003
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Both council

CMS star ratings

Overall★★★★★ 5/5
State avg 2.6
Health inspections★★★★★ 5/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 2.3
Quality measures★★★★★ 4/5
State avg 2.9
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.24 (state 3.56 · U.S. 3.86)
Registered nurses (RN)
0.69 (state 0.50 · U.S. 0.69)
Licensed practical nurses
0.95 (state 0.93 · U.S. 0.86)
Nurse aides
2.60 (state 2.14 · U.S. 2.32)
Weekend total
4.00 (state 3.10 · U.S. 3.42)
Nursing staff turnover
23.1 (state 46.0 · U.S. 45.8)%
RN turnover
20.0 (state 44.5 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
September 21, 2025
Health deficiencies (last cycle)
1.0 (state 5.2 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
8 health · 4 fire safety
DateCitationSeverityStatus
2025-09-21 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-21
2024-04-28 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-12
2024-04-28 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-12
2024-04-28 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-12
2024-04-28 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-12
2023-02-12 Have a policy regarding use and storage of foods brought to residents by family and other visitors.
F0813 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-03-29
2023-02-12 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-03-29
2023-02-12 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-03-29

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Acts Retirement-Life Communities INC (organization)5%+ Mortgage Interest · NOT APPLICABLE
Acts Management Services, INC. (organization)Administrator · NOT APPLICABLE
Acts Retirement-Life Communities INC (organization)Administrator · NOT APPLICABLE
Acts Retirement-Life Communities Management, LLC (organization)Administrator · NOT APPLICABLE
Ahern, Susan (individual)Administrator · NOT APPLICABLE
Baker Tilly Advisory Group LP (organization)Administrator · NOT APPLICABLE
Baker Tilly US LLP (organization)Administrator · NOT APPLICABLE
Christiansen, Karen (individual)Administrator · NOT APPLICABLE
Fox, Glenn (individual)Administrator · NOT APPLICABLE
Grant, Gerald (individual)Administrator · NOT APPLICABLE
Mossaded, Ellis (individual)Administrator · NOT APPLICABLE
Stith, Tamey (individual)Administrator · NOT APPLICABLE
U.S. Bank (organization)Administrator · NOT APPLICABLE
Allmond, Susan (individual)Corporate Director · NOT APPLICABLE
Brod, Kathryn (individual)Corporate Director · NOT APPLICABLE
Callaway, Warren (individual)Corporate Director · NOT APPLICABLE
Chamberlain, Linda (individual)Corporate Director · NOT APPLICABLE
Christiansen, Karen (individual)Corporate Director · NOT APPLICABLE
Detweiler, Harold (individual)Corporate Director · NOT APPLICABLE
Esterhai, John (individual)Corporate Director · NOT APPLICABLE
Gerner, Elric (individual)Corporate Director · NOT APPLICABLE
Glynn, James (individual)Corporate Director · NOT APPLICABLE
Grant, Gerald (individual)Corporate Director · NOT APPLICABLE
Greer, Jason (individual)Corporate Director · NOT APPLICABLE
Kelly, Michael (individual)Corporate Director · NOT APPLICABLE
Lammers, John (individual)Corporate Director · NOT APPLICABLE
Lawson, Daniel (individual)Corporate Director · NOT APPLICABLE
Mashner, Marvin (individual)Corporate Director · NOT APPLICABLE
Middlebrooks, Daniel (individual)Corporate Director · NOT APPLICABLE
Reichard, Dawn (individual)Corporate Director · NOT APPLICABLE
Ahern, Susan (individual)Corporate Officer · NOT APPLICABLE
Allmond, Susan (individual)Corporate Officer · NOT APPLICABLE
Christiansen, Karen (individual)Corporate Officer · NOT APPLICABLE
Fox, Glenn (individual)Corporate Officer · NOT APPLICABLE
Gerner, Elric (individual)Corporate Officer · NOT APPLICABLE
Grant, Gerald (individual)Corporate Officer · NOT APPLICABLE
Lawson, Daniel (individual)Corporate Officer · NOT APPLICABLE
Mashner, Marvin (individual)Corporate Officer · NOT APPLICABLE
Acts Acquisition and Development Company LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Acts Alliance Management LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Acts Communities of Maryland, INC. (organization)Indirect Ownership Interest · NOT APPLICABLE
Acts Legacy Foundation, INC. (organization)Indirect Ownership Interest · NOT APPLICABLE
Acts Retirement Services, INC (organization)Indirect Ownership Interest · NOT APPLICABLE
Acts Retirement-Life Communities Management, LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Acts Signature Community Services INC (organization)Indirect Ownership Interest · NOT APPLICABLE
Bonita Springs Retirement Village INC (organization)Indirect Ownership Interest · NOT APPLICABLE
Mease Life INC (organization)Indirect Ownership Interest · NOT APPLICABLE
Acts Management Services, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Acts Retirement-Life Communities INC (organization)Operational/managerial Control · NOT APPLICABLE
Acts Retirement-Life Communities Management, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Ahern, Susan (individual)Operational/managerial Control · NOT APPLICABLE
Christiansen, Karen (individual)Operational/managerial Control · NOT APPLICABLE
Fox, Glenn (individual)Operational/managerial Control · NOT APPLICABLE
Grant, Gerald (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Willowbrooke Court at Lanier Village Estates?

Willowbrooke Court at Lanier Village Estates has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Georgia.

How many beds does Willowbrooke Court at Lanier Village Estates have?

It has 48 certified beds and cares for about 44 residents per day.

Has Willowbrooke Court at Lanier Village Estates been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Willowbrooke Court at Lanier Village Estates?

It is part of Acts Retirement-Life Communities and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Willowbrooke Court at Lanier Village Estates?

(678) 450-3005. The facility is located at 4145 Misty Morning Way, Gainesville, GA 30506.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.