Crossings at East Lake of Journey LLC, the

Nursing Home · Decatur, GA

CMS overall rating 2/5 For profit - Limited Liability company

CMS certification number115482

Contact & location

304 Fifth Avenue
Decatur, GA 30030
De Kalb County
Phone
(404) 373-6231
ZIP code
30030 – all care providers

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Facility details

Certified beds
103
Residents per day
93.9 (91% occupied)
Ownership
For profit - Limited Liability company
Legal name
The Crossings at East Lake of Journey LLC
Chain
Journey Healthcare (32 facilities, avg 1.9★)
Medicare certified since
September 1, 1989
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 2.6
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 2.3
Quality measures★★★★★ 3/5
State avg 2.9
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.07 (state 3.56 · U.S. 3.86)
Registered nurses (RN)
0.34 (state 0.50 · U.S. 0.69)
Licensed practical nurses
0.94 (state 0.93 · U.S. 0.86)
Nurse aides
1.80 (state 2.14 · U.S. 2.32)
Weekend total
2.80 (state 3.10 · U.S. 3.42)
Nursing staff turnover
18.0 (state 46.0 · U.S. 45.8)%
RN turnover
20.0 (state 44.5 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 14, 2026
Health deficiencies (last cycle)
8.0 (state 5.2 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
29 health · 10 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-01-14 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2026-03-19
2026-01-14 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-19
2026-01-14 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-19
2026-01-14 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-19
2026-01-14 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-19
2025-08-20 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-01
2025-08-20 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-01
2025-08-20 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-01
2025-03-07 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-02
2025-01-09 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-05
2025-01-09 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-05
2025-01-09 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-05
2025-01-09 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-05
2025-01-09 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-05
2025-01-09 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-05
2025-01-09 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-05
2025-01-09 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-05
2025-01-09 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-05
2023-10-04 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
J
Immediate jeopardy to resident health or safety
Corrected 2023-11-28
2023-10-04 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
J
Immediate jeopardy to resident health or safety
Corrected 2023-11-28
2023-10-04 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies
J
Immediate jeopardy to resident health or safety
Corrected 2023-11-28
2023-10-04 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-11-28
2023-10-04 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-11-28
2023-10-04 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-11-28
2023-10-04 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-28
2023-10-04 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-28
2023-10-04 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-28
2023-10-04 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-28
2023-10-04 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-28

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $53,565 in fines.

DateTypeAmount
2024-02-20Fine$3,798
2024-01-30Fine$9,116
2023-10-04Fine$40,651

Ownership & management

NameRoleSince
Baker, D'nae (individual)Administrator · NOT APPLICABLE
Bilbo, Richard (individual)Administrator · NOT APPLICABLE
Conrad, Cameron (individual)Administrator · NOT APPLICABLE
Forbes, Gregory (individual)Administrator · NOT APPLICABLE
Frinks, Terence (individual)Administrator · NOT APPLICABLE
Gafford, Dexter (individual)Administrator · NOT APPLICABLE
Johnson, Jennifer (individual)Administrator · NOT APPLICABLE
Jones, Antonio (individual)Administrator · NOT APPLICABLE
Journey Ox Ga Management LLC (organization)Administrator · NOT APPLICABLE
King, Paul (individual)Administrator · NOT APPLICABLE
McGuinness, Bernard (individual)Administrator · NOT APPLICABLE
Omara, Jody (individual)Administrator · NOT APPLICABLE
Robinson, Terence (individual)Administrator · NOT APPLICABLE
Sillings, Nikki (individual)Administrator · NOT APPLICABLE
Summit Decatur LLC (organization)Administrator · NOT APPLICABLE
Trammell, Matthew (individual)Administrator · NOT APPLICABLE
Journey Ox of Ga LLC (organization)Direct Ownership Interest · NOT APPLICABLE
3 Bees Holdings LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Ajoj Holdings LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Bees Family Irrevocable Trust (organization)Indirect Ownership Interest · NOT APPLICABLE
Blue Ocean Trust (organization)Indirect Ownership Interest · NOT APPLICABLE
Journey Ox Ga Healthcare Holdings LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
McGuinness, Bernard (individual)Indirect Ownership Interest · NOT APPLICABLE
Shasam Family Trust (organization)Indirect Ownership Interest · NOT APPLICABLE
Shasam Holdings LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
McGuinness, Bernard (individual)Managing Control - Governing Body · NOT APPLICABLE
Baker, D'nae (individual)Operational/managerial Control · NOT APPLICABLE
Bilbo, Richard (individual)Operational/managerial Control · NOT APPLICABLE
Conrad, Cameron (individual)Operational/managerial Control · NOT APPLICABLE
Forbes, Gregory (individual)Operational/managerial Control · NOT APPLICABLE
Frinks, Terence (individual)Operational/managerial Control · NOT APPLICABLE
Gafford, Dexter (individual)Operational/managerial Control · NOT APPLICABLE
Johnson, Jennifer (individual)Operational/managerial Control · NOT APPLICABLE
Jones, Antonio (individual)Operational/managerial Control · NOT APPLICABLE
Journey Ox Ga Management LLC (organization)Operational/managerial Control · NOT APPLICABLE
King, Paul (individual)Operational/managerial Control · NOT APPLICABLE
McGuinness, Bernard (individual)Operational/managerial Control · NOT APPLICABLE
Omara, Jody (individual)Operational/managerial Control · NOT APPLICABLE
Robinson, Terence (individual)Operational/managerial Control · NOT APPLICABLE
Sillings, Nikki (individual)Operational/managerial Control · NOT APPLICABLE
Trammell, Matthew (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Crossings at East Lake of Journey LLC, the?

Crossings at East Lake of Journey LLC, the has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Georgia.

How many beds does Crossings at East Lake of Journey LLC, the have?

It has 103 certified beds and cares for about 94 residents per day.

Has Crossings at East Lake of Journey LLC, the been fined?

Yes. CMS lists 3 penalties totaling $53,565 in the last three years.

Who owns Crossings at East Lake of Journey LLC, the?

It is part of Journey Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Crossings at East Lake of Journey LLC, the?

(404) 373-6231. The facility is located at 304 Fifth Avenue, Decatur, GA 30030.

Other nursing homes in Decatur

Compare all nursing homes in Decatur, GA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.