Fifth Avenue Health Care
Nursing Home · Rome, GA
CMS certification number115319
Contact & location
505 North Fifth AvenueRome, GA 30165
Floyd County
- Phone
- (706) 291-0521
- ZIP code
- 30165 – all care providers
Facility details
- Certified beds
- 100
- Residents per day
- 68.7 (69% occupied)
- Ownership
- For profit - Corporation
- Legal name
- North Georgia Care Services INC
- Chain
- Reliable Health Care Management (6 facilities, avg 2.8★)
- Medicare certified since
- October 13, 1983
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.22 (state 3.56 · U.S. 3.86)
- Registered nurses (RN)
- 0.21 (state 0.50 · U.S. 0.69)
- Licensed practical nurses
- 1.00 (state 0.93 · U.S. 0.86)
- Nurse aides
- 2.01 (state 2.14 · U.S. 2.32)
- Weekend total
- 2.93 (state 3.10 · U.S. 3.42)
- Nursing staff turnover
- 34.6 (state 46.0 · U.S. 45.8)%
- RN turnover
- —
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- August 28, 2025
- Health deficiencies (last cycle)
- 10.0 (state 5.2 · U.S. 9.3)
- From complaints
- 3
- Citations on record (3 years)
- 18 health · 9 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-06-23 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2026-07-22 |
| 2026-06-23 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-22 |
| 2026-06-23 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-22 |
| 2025-08-28 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-10-12 |
| 2025-08-28 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-10-12 |
| 2025-08-28 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-10-12 |
| 2025-08-28 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-12 |
| 2025-08-28 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-12 |
| 2025-08-28 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-12 |
| 2025-08-28 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-12 |
| 2024-06-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-07-24 |
| 2024-06-21 | Keep all essential equipment working safely. F0908 · Environmental Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-07-24 |
| 2024-06-21 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
| 2024-06-21 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
| 2024-06-21 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
| 2024-06-21 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
| 2022-11-20 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-02-03 |
| 2022-11-20 | Keep all essential equipment working safely. F0908 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-04 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $8,512 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-06-21 | Fine | $4,256 |
| 2024-06-21 | Fine | $4,256 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Cromer, Melissa (individual) | Administrator · NOT APPLICABLE | |
| Glover, Shelle (individual) | Administrator · NOT APPLICABLE | |
| Hehn, Angelena (individual) | Administrator · NOT APPLICABLE | |
| McGill, Brandy (individual) | Administrator · NOT APPLICABLE | |
| Morris, Janice (individual) | Administrator · NOT APPLICABLE | |
| Reliable Health Care Management LLC (organization) | Administrator · NOT APPLICABLE | |
| Hehn, Angelena (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| McGill, Brandy (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Cromer, Melissa (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Glover, Shelle (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hehn, Angelena (individual) | Operational/managerial Control · NOT APPLICABLE | |
| McGill, Brandy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Morris, Janice (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Fifth Avenue Health Care?
Fifth Avenue Health Care has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Georgia.
How many beds does Fifth Avenue Health Care have?
It has 100 certified beds and cares for about 69 residents per day.
Has Fifth Avenue Health Care been fined?
Yes. CMS lists 2 penalties totaling $8,512 in the last three years.
Who owns Fifth Avenue Health Care?
It is part of Reliable Health Care Management and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Fifth Avenue Health Care?
(706) 291-0521. The facility is located at 505 North Fifth Avenue, Rome, GA 30165.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.