Bentley Care Center

Nursing Home · Naples, FL

CMS overall rating 3/5 For profit - Corporation

CMS certification number106062

Contact & location

875 Retreat Drive
Naples, FL 34110
Collier County
Phone
(239) 431-2100
ZIP code
34110 – all care providers

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Facility details

Certified beds
84
Residents per day
75.3 (90% occupied)
Ownership
For profit - Corporation
Legal name
Cc-Naples INC
Chain
Vi Living (9 facilities, avg 4.4★)
Medicare certified since
December 2, 2004
Participates in
Medicare
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.3
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 5/5
State avg 3.3
Quality measures★★★★★ 3/5
State avg 4.2
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
6.45 (state 3.82 · U.S. 3.86)
Registered nurses (RN)
1.90 (state 0.73 · U.S. 0.69)
Licensed practical nurses
0.70 (state 0.78 · U.S. 0.86)
Nurse aides
3.85 (state 2.31 · U.S. 2.32)
Weekend total
5.84 (state 3.49 · U.S. 3.42)
Nursing staff turnover
31.1 (state 41.4 · U.S. 45.8)%
RN turnover
43.9 (state 46.0 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
November 21, 2024
Health deficiencies (last cycle)
15.0 (state 7.1 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
17 health · 6 fire safety
DateCitationSeverityStatus
2024-11-21 Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
F0802 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-01-06
2024-11-21 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-01-02
2024-11-21 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-01-02
2024-11-21 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-01-02
2024-11-21 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-01-02
2024-11-21 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-02
2024-11-21 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-02
2024-11-21 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-02
2024-11-21 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-02
2024-11-21 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-02
2024-11-21 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-02
2024-11-21 Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
F0808 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-02
2024-11-21 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-02
2024-11-21 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-02
2024-11-21 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-02
2023-03-02 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-04-01
2023-03-02 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-04-01

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Margot and Tom Pritzker Foundation (organization)5%+ Indirect Ownership Interest · 10%
P. G. - Daniel Trust (organization)5%+ Indirect Ownership Interest · 5%
P. G. - Don #3 Trust (organization)5%+ Indirect Ownership Interest · 5%
P. G. - Jim Trust (organization)5%+ Indirect Ownership Interest · 5%
P. G. - Johnny Trust (organization)5%+ Indirect Ownership Interest · 5%
P. G. - Karen Trust (organization)5%+ Indirect Ownership Interest · 9%
P. G. - Linda Trust (organization)5%+ Indirect Ownership Interest · 5%
P. G. - Nicholas Trust (organization)5%+ Indirect Ownership Interest · 6%
P. G. - Tony Trust (organization)5%+ Indirect Ownership Interest · 5%
Pritzker Pucker Family Foundation No. 2 (organization)5%+ Indirect Ownership Interest · 9%
Allison, Pamela (individual)Administrator · NOT APPLICABLE
Classic Residence Management Limited Partnership (organization)Administrator · NOT APPLICABLE
Conzelman, Tina (individual)Administrator · NOT APPLICABLE
Cope, Tara (individual)Administrator · NOT APPLICABLE
Elterman, Frank (individual)Administrator · NOT APPLICABLE
Evraets, Melissa (individual)Administrator · NOT APPLICABLE
Koszylko, Tomek (individual)Administrator · NOT APPLICABLE
Maslow, Cary (individual)Administrator · NOT APPLICABLE
Muszynski, Thomas (individual)Administrator · NOT APPLICABLE
Smith, Penny (individual)Administrator · NOT APPLICABLE
Williams, Bridget (individual)Administrator · NOT APPLICABLE
Muszynski, Thomas (individual)Corporate Director · NOT APPLICABLE
Poorman, John (individual)Corporate Director · NOT APPLICABLE
Smith, Gary (individual)Corporate Director · NOT APPLICABLE
Cope, Tara (individual)Corporate Officer · NOT APPLICABLE
Muszynski, Thomas (individual)Corporate Officer · NOT APPLICABLE
Poorman, John (individual)Corporate Officer · NOT APPLICABLE
Smith, Gary (individual)Corporate Officer · NOT APPLICABLE
Allison, Pamela (individual)Operational/managerial Control · NOT APPLICABLE
Classic Residence Management Limited Partnership (organization)Operational/managerial Control · NOT APPLICABLE
Conzelman, Tina (individual)Operational/managerial Control · NOT APPLICABLE
Elterman, Frank (individual)Operational/managerial Control · NOT APPLICABLE
Evraets, Melissa (individual)Operational/managerial Control · NOT APPLICABLE
Koszylko, Tomek (individual)Operational/managerial Control · NOT APPLICABLE
Maslow, Cary (individual)Operational/managerial Control · NOT APPLICABLE
Smith, Penny (individual)Operational/managerial Control · NOT APPLICABLE
Williams, Bridget (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Bentley Care Center?

Bentley Care Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Florida.

How many beds does Bentley Care Center have?

It has 84 certified beds and cares for about 75 residents per day.

Has Bentley Care Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Bentley Care Center?

It is part of Vi Living and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Bentley Care Center?

(239) 431-2100. The facility is located at 875 Retreat Drive, Naples, FL 34110.

Other nursing homes in Naples

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.