Douglas Jacobson State Veterans Nursing Home

Nursing Home · Port Charlotte, FL

CMS overall rating 3/5 Government - State

CMS certification number106059

Contact & location

21281 Grayton Terrace
Port Charlotte, FL 33954
Charlotte County
Phone
(941) 613-0919
ZIP code
33954 – all care providers

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Facility details

Certified beds
120
Residents per day
112.3 (94% occupied)
Ownership
Government - State
Legal name
Florida Department of Veterans Affairs
Chain
Florida Department of Veterans' Affairs (7 facilities, avg 3.9★)
Medicare certified since
June 7, 2004
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.3
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 5/5
State avg 3.3
Quality measures★★★★★ 2/5
State avg 4.2
Long-stay quality★★★★★ 2/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.67 (state 3.82 · U.S. 3.86)
Registered nurses (RN)
1.16 (state 0.73 · U.S. 0.69)
Licensed practical nurses
0.90 (state 0.78 · U.S. 0.86)
Nurse aides
2.60 (state 2.31 · U.S. 2.32)
Weekend total
3.95 (state 3.49 · U.S. 3.42)
Nursing staff turnover
52.1 (state 41.4 · U.S. 45.8)%
RN turnover
32.0 (state 46.0 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
September 6, 2024
Health deficiencies (last cycle)
6.0 (state 7.1 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
20 health · 13 fire safety · includes actual harm
DateCitationSeverityStatus
2025-08-21 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-21
2025-07-16 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-08-16
2025-06-25 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-08-16
2025-06-25 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-08-16
2025-02-11 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-03-11
2024-10-29 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2024-11-25
2024-10-29 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2024-11-25
2024-09-06 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2024-11-06
2024-09-06 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-11-06
2024-09-06 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-11-06
2024-09-06 Ensure the activities program is directed by a qualified professional.
F0680 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-11-06
2024-09-06 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-06
2024-09-06 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-11-06
2024-09-06 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-06
2023-06-02 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2023-07-02
2023-06-02 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-02
2023-06-02 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-02
2023-06-02 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-02
2021-10-07 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-11-07
2021-10-07 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-11-07

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

8 penalties in the last three years, including $114,162 in fines.

DateTypeAmount
2025-06-25Fine$18,425
2025-06-25Fine$8,490
2025-06-25Fine$7,660
2025-02-11Fine$46,937
2024-09-06Payment Denial34 days payment denial
2024-09-06Fine$15,971
2024-09-06Fine$11,333
2024-09-06Fine$5,346

Ownership & management

NameRoleSince
Williams, Keith (individual)Administrator · NOT APPLICABLE
Wurster, Joceylyn (individual)Administrator · NOT APPLICABLE
Carter, Alfred (individual)Corporate Director · NOT APPLICABLE
Gaylord, Brandy (individual)Operational/managerial Control · NOT APPLICABLE
Mallard, Lindsay (individual)Operational/managerial Control · NOT APPLICABLE
Wurster, Joceylyn (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Douglas Jacobson State Veterans Nursing Home?

Douglas Jacobson State Veterans Nursing Home has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Florida.

How many beds does Douglas Jacobson State Veterans Nursing Home have?

It has 120 certified beds and cares for about 112 residents per day.

Has Douglas Jacobson State Veterans Nursing Home been fined?

Yes. CMS lists 8 penalties totaling $114,162 in the last three years.

Who owns Douglas Jacobson State Veterans Nursing Home?

It is part of Florida Department of Veterans' Affairs and is classified as government - state. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Douglas Jacobson State Veterans Nursing Home?

(941) 613-0919. The facility is located at 21281 Grayton Terrace, Port Charlotte, FL 33954.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.